Manager/Director/Nurse leader
Resume:
Ana Wolanin
New Braintree, MA 01531
Mobile: 508-***-****
***.*******@*****.***
Profile
Highly organized, results-oriented professional with fifteen years of progressive healthcare management experience and twenty-five years experience in psychiatric, addictions, and community health nursing. Knowledge of managed care directives and active participation in managed care provider groups. Experience with Joint Commission accreditation reviews and Department of Mental Health and Department of Public Health licensing reviews. Participation in community based health advocacy groups. Fiscal management of $20 million budget. Bilingual and bicultural (Spanish).
Education
2000 Board Certification, Advanced Practice Registered Nurse as Adult Nurse Practitioner, American Nurses Credentialing Center.
2000 M.S. Adult Ambulatory/Community Health, University of Massachusetts, Worcester, MA.
1996 B.Sc. Nursing, University of Massachusetts, Amherst, MA.
1984 A.S. Nursing, Quinsigamond Community College, Worcester, MA.
Professional Experience
2010-Present CNO, AVP Inpatient Services, Walden Behavioral Care, Waltham, MA
Oversee the operations and direct personnel for inpatient psychiatric and eating disorder services. Oversee and direct patient quality and safety and patient flow efforts. Responsible for providing leadership, mentoring, and supervision of the activities of nursing and professional staff. Specific responsibilities include:
• Design, implement, and evaluate patient care delivery programs
• Supervision of personnel including performance evaluations, grievance resolution, disciplinary actions
• Monitor and ensure regulatory compliance
• Plan, promote and conduct performance improvement activities
• Oversight and development of improvements in patient flow activities
• Fiscal management of all services
2005-Present Director, Psychiatric Services, UMass Memorial Medical Center, Worcester, MA
Direct all personnel, operations and activities for the delivery of safe, quality psychiatric care across all practice sites including an emergency psychiatric service, three secure inpatient psychiatric services, a partial hospitalization program, inpatient and outpatient electroconvulsive therapy service, and a medical center-wide constant observation program. Specific responsibilities included:
• Implement and oversee safe patient care practices
• Coordinate strategic planning and implementation of plan for the department
• Implementation and oversight of compliance with professional practice standards and operational procedures that meet accreditation, regulatory and reimbursement standards
• Supervision of personnel including performance evaluations, grievance resolution, disciplinary actions
• Provide effective direction, guidance and leadership over staff for effective teamwork and motivation and the effective integration of efforts with system-wide initiatives
• Development and leadership over a variety of performance improvement initiatives
• Act as liaison to clinical departments, physicians and community partners
• Fiscal management of all services
1999-2005 Nurse Manager, Adult Mental Health Unit and Developmental Disabilities Unit, UMass Memorial Medical Center, Worcester, MA.
Oversee operation of a 27 bed acute, inpatient psychiatric unit, and a 10 bed developmental disabilities unit. Responsibilities include:
• Hiring, training, and supervision of 60 employees
• Coordination of staffing schedules to achieve efficient delivery of safe patient care
• Implementation and oversight of staff and program development
• Delivery of individual clinical supervision for staff
• Oversight and management of service line budget
• Development, implementation, and monitoring of policy and procedure and standards of nursing care
• Coordination of quality improvement program
• Ensuring service's compliance with all regulatory and accreditation standards
• Liaison between physicians and managed care organizations
• Ensure that all patient services and billing charges are authorized by managed care organizations
• Consultation and liaison between inpatient psychiatric unit, emergency mental health services, and acute care services within medical center, as well as community based psychiatric organizations and Department of Mental Health
1996-1999 Program Director, Acute Substance Abuse Treatment Services, Community Healthlink, Worcester, MA.
Direct operations of a 60 bed substance abuse treatment service in a community based agency. Responsibilities included:
• Hiring, training, and supervision of 40 employees
• Ensuring compliance with state and federal regulations
• Coordination of Section 35 civil commitment services for women in the Central Massachusetts area
• Development, implementation, and oversight of performance improvement system, utilization management system, standards of care, and policy and procedures
• Development and implementation of new Methadone Treatment Program for the agency
• Oversight and management of budget
• Writing responses to Department of Public Health Request for Proposals
• Participation in Infection Control Committee, Environment of Care Committee, Latino Advisory Committee, and the Multicultural Steering Committee
• Preparation of service for Joint Commission accreditation and Department of Public Health licensing reviews
• Collaboration with Massachusetts Department of Public Health with systems development
Teaching Experience
2005-Present Adjunct Faculty, University of Massachusetts Graduate School of Nursing, Worcester, MA
• Provide clinical instruction in psychiatric nursing to graduate level students.
2000-2001 Adjunct Professor, Worcester State College, Worcester, MA.
• Provided clinical instruction in psychiatric nursing to undergraduate level students.
2004-2006 Faculty, Outreach Workers Training Institute, Worcester, MA.
• Provided instruction in psychiatry and addictions for the Community Health Worker Certificate Program and Medical Interpreter Program
Performance Improvement
2007 Development and implementation of the UMass Memorial Medical Center Restraint Reduction Strategic Plan which resulted in a 75% decrease in restraints
2000 Development and implementation of the UMass Memorial Medical Center Alcohol Withdrawal Treatment Guidelines which resulted in a 50% decrease in length of withdrawal time and a 60% decrease in use of benzodiazepines.
Consultation
2006 Expert Witness, D. Gray vs Bon Secours Richmond Community Hospital, Bricker Law Firm, Richmond, VA
2010 An Evaluation of Summit County, Ohio’s Care, Treatment and Management of Persons in Psychiatric Crisis. Alcohol, Drug Abuse, and Mental Health Service Board of Summit County, Ohio
Publications
Kuo,F., Wolanin, A., Smallwood, P. (2010). The Suicidal Patient in The Handbook of Emergency Psychiatry, eds M. Riba & D Ravindranath, et al.
Community Health
2008-Present Member, Massachusetts Department of Public Health Workgroup on the treatment of psychiatric patients in the Emergency Department
1997-1998 Co-Chairperson, Institute for Health and Recovery Dual Diagnosis Task Force, Cambridge, MA.
Committees
2008-Present Chairperson, UMass Memorial Medical Center Restraint Committee
2004 Member, UMass Memorial Medical Center Management Team for Massachusetts Nurses Association Collective Bargaining Agreement negotiations
1999-2006 Facilitator, Psychiatric Nurse Practice Committee, UMass Memorial Medical Center
Presentations
2009 Presenter, Difficult Dilemmas and Best Practices: Implementing Massachusetts Department of Public Health Requirements on Clothing Removal in Emergency Departments
2003 Presenter, Alcohol Withdrawal Syndrome and CIWA Assessment Scale inservice programs for Psychiatric Department Physician and Nursing staff, UMass Memorial Medical Center
2000 Presenter, Alcohol Withdrawal Syndrome and CIWA Assessment Scale, Psychiatric Division Business and Research Meeting, UMass Medical School.
Awards
2004 Recipient, University of Massachusetts Graduate School of Nursing, Annual Community Faculty Award.
Contact this candidate