ARUNKUMAR V.

Cell:+91-855*******

Mail:

ff7tf9@r.postjobfree.com

EXPERIENCE SUMMARY

. Certified Senior System Architect in PRPC V5 with over 2 year of

experience in PEGA application development.

. Proactive part of the team, which took up the first time

implementation of PRPC 6.2 and PRPC CPM 6.2 Frameworks.

. Quick learner with the potential to catch up with challenging

requirements, evolving business processes and new technologies.

. Good Team Player with excellent communication and coordination skills

ensuring win-win scenarios.

. Experience in coordinating the onsite-offshore.

. Strong analytical skills to quickly understand client's business

needs.

EDUCATIONAL QUALIFICATION

. Bachelor of Engineering, India.

CERTIFICATIONS

. PRPC Certified Senior System Architect Version 5.x

. PRPC Certified System Architect Version 5.x.

. Cognizant Certified Professional in PRPC.

TECHNICAL SKILLS

|Operating Systems |Windows Family |

|Other Technologies |Mainframe |

|Databases |DB2, SQL |

|PEGA |PRPC 6.x, PRPC CPM Framework 6.2, SCM Framework |

|Process |Agile |

PROJECT EXPERIENCE

Synechron Technologies Jun'12 to till date

1. Project: DOJ Servicing - Pre - Foreclosure Notices Reinstatement Letter

Jun'12 to till date

Client: Bank of America

Role: Developer

Description: Ensure, within the default servicing & Technology environment

that all borrowers are sent to the outlined requirements, that these

notices are retained as images within the borrowers file, that the

execution of the notice are retained as images within the borrower file,

that the execution of the notice is traced within the borrowers records,

the statements and detailed account summary maintain quality assurance and

that borrowers request for the specified document are fulfilled accurately

and timely.

Responsibilities:

. Designed class structure, rule set, and application.

. Service file, SMA, Activities.

. Created and maintained agents.

. Declare rules, Connect SQL

Environment: PegaRULES Process Commander (PRPC) 6.2, SCM, Oracle, Agile

Methodology

Cognizant Technology Solutions Oct'10 to May'12

2. Project: Client Service Workstation - Phase II (Trade) Oct'11 to

May'12

Client: JPMC

Role: Developer

Description: CSW is a Customer Process Management application, which

addresses the difficulties faced by Client Service Representatives. In

addition to all functionalities of Phase I, it also involves enhanced

functionalities such as Grab Work Object, Reopen, and Owner Recall.

Responsibilities:

. Designed class structure, rule set, and application.

. Involved in declare rules and external integration with SQL.

. Created workflows.

Environment: PegaRULES Process Commander (PRPC) 6.1, CPM 6.2, Agile

Methodology

3. Project: Client Service Workstation - Phase I (Income) Apr'11 to

Oct'11

Client: JPMC

Role: Developer

Description: CSW is a Customer Process Management application, which

addresses the difficulties faced by Client Service Representatives. It

mainly focuses on automating the service requests from the customers. It

supports various channels such as phone call, email, and chat. It is a

replacement for the existing CSX System due to its several hard comings.

Responsibilities:

. Designed class structure, rule set, and application.

. Involved in declare rules and external integration with SQL.

. Created workflows, interaction driver, and intent tasks.

. Analyzed performance through PRPC tools such as PAL, PLA, and

Preflight.

Environment: PegaRULES Process Commander (PRPC) 6.1, CPM 6.2, Oracle, Agile

Methodology

4. Project: Strategic International Payment Correspondence (SIPC) Jan'11

to Mar'11

Client: Lloyds

Role: Developer

Description: SIPC is to provide a workflow system for payments exceptions/

investigation and replace the PATS/ workflow component of FTA.

Responsibilities:

. Designed class structure, rule set, and application.

. Involved in activities, declare rules, Connect SQL, and attachments.

. Created workflows.

. Analyzed performance through PRPC tools such as PAL, PLA, and

Preflight.

Environment: PegaRULES Process Commander (PRPC) 5.4, Smart Investigate,

Waterfall

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