PHIL R. MINTER

**** ****** **** **. 336-***-****

Arlington, TX 76002 ff6jjx@r.postjobfree.com

ORGANIZATIONAL CHANGE STRATEGIST

SUMMARY

Proven track record in producing outcomes as an organizational change professional with a passion for positive results that are sustainable and drive the business to the next level. Skilled in turning around organizations and balancing shareholder, customer and employee needs. Respected by a wide range of functional groups from craft workers to board members.

• Organizational Design

• Change Management

• Strategic Planning

• Executive Coaching

• Team Building

• Process Improvement

• Leadership & Employee Climate Surveys

• Lean Six Sigma

CAREER ACCOMPLISHMENTS

• Instrumental in leading a joint (union-management) leadership team in a waste reduction project resulting in $1.2 million savings over a three month period.

• Trained, led and coached task teams at all levels leading to over $22 million in savings in a three (3) year period as a result of workplace improvements with an emphasis on:

o team building and conflict resolution resulting in enhanced work relationships

o problem-solving for continuous improvement

o effective meeting facilitation to get results

o effective recognition systems to drive positive performance

• Successful in determining workplace culture by conducting effective organizational assessments resulting in targeted strategic interventions. These interventions moved organizations to a preferred future state creating a culture of engagement increasing employee ownership of their part of the business thereby reducing defects, safety incidents and increasing output.

KEY COMPETENCIES

LEADERSHIP

• Mentored internal change agents in various organizations.

• Owned and operated Together In Progress Consulting, LLC

• Demonstrated expertise in facilitating relationships with internal and external stakeholders to reduce change resistance.

COMMUNICATIONS

• Accomplished in interfacing with senior, mid and first line leadership levels.

• Generated organizational communication initiatives with a focus on key messages resulting in workforce business education.

• Presenter at the National Labor-Management Conference as well as the North Texas University Work Teams Conference.

INNOVATION

• Utilized an interest-based approach grounded in a thorough understanding and appreciation of customer, workforce and management perspectives.

• Served as internal consultant to overall organizational change efforts resulting in cultural shifts that positively impacted relationships and workplace performance.

PHIL R. MINTER 336-***-**** 2

STRATEGIC PLANNING

• Created strategic practical courses while balancing the current reality with the need for rapid adoption of the desired future state.

• Provided expertise on a variety of subject matters, including employee engagement in specific interventions as determined with leadership.

• Possess a keen understanding of culture change continuums including strategic path goals and barrier removal processes.

PROFESSIONAL EXPERIENCE

BELL HELICOPTER, Hurst, TX 2009 – 2011

Employee Engagement Partner

• After a three month work stoppage, led the change management team in refocusing efforts to re-establish shop floor participation in continuous improvement initiatives thereby transferring skills and knowledge to the team. As a result, opportunities were identified to partner with other company initiatives, such as lean six sigma, that positively impacted work flow, quality, safety and efficiency.

• Demonstrated proficiency as project lead in a key facility with a hostile environment utilizing executive coaching expertise, workplace assessments, problem-solving and successful change structures. In one year, the facility increased output by 38%, reduced defects by 23% and reduced safety incidents by 9%.

TOGETHER IN PROGRESS, LLC, Greensboro, NC 2007 -2009

Owner / Consultant

• Developed a consulting firm delivering expertise on culture change management in identifying the deployment, pace, measurements and interactions of change process implementations.

• Successful in partnering with Overland Resource Group, Kansas City, MO; working with various clients including BNSF Railroad, American Airlines and Bell Helicopter. Primary contributions included expertise as an internal change specialist for 15 years and developing effective problem-solving methodologies for the shop floor resulting in business cases that exhibited a cost versus benefits return on investment.

GOODYEAR TIRE & RUBBER COMPANY, Danville, VA 1992 – 2007

Employee Engagement Specialist

• Successful in serving as the internal expert on organizational change in leading the joint (union-management) leadership team to create an environment of partnership on common concerns, i.e. safety, quality, delivery. Created joint structures that were sustained through leadership turnover thereby constructing a benchmark for labor relations for Goodyear worldwide.

• Worked in a facility with nearly 2,400 employees; developed problem-solving teams producing over 1,700 issue resolutions resulting in millions of dollars in savings.

• Led a Lean Daily Management System Implementation Team creating visual metrics with the initiation of 243 small business teams generating a goal driven environment on the shop floor.

CERTIFICATIONS

• Kepner Tregoe, A3, 8D and Kaizan Problem Solving Methodologies

• Ridge Inc: Managing Work Relationships

• Supervisory Skills for Front Line Leaders

• Train the Trainer Course Development and Delivery

• Lean Manufacturing and Lean Practitioner

• Lean Daily Management System (Visual Management & Metric Development)

• Communication Skills (effective listening and feedback skills)

• Effective Meetings through Effective Facilitation & Essential Facilitation

• Staff Consulting Skills; Peter Block -Designed Learning

• ISO Internal Auditor Certification

• Organizational Communications utilizing key messages

• Experienced in administering and analyzing the Gallup Q12 and Kenexa Employee Engagement surveys

• Working With Others, Center for Creative Leadership

• High Performance Workplace Design and Implementation

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