TONY ADAMS
Jacksonville, FL *****
*************@*****.***
SUMMARY
Highly motivated and qualified professional with over twenty years of diverse background in property operations, budgeting, asset management, capital expenditures, tenant relations and human resources analysis. Possess excellent skills, which include the ability to plan, organize and delegate work for expeditious completion as well as the ability to work under pressure.
PROFESSIONAL EXPERIENCE
11/2007 – 1/2010 Starbucks Coffee Company, Jacksonville, Florida
Market Facilities Manager
Managed facilities services, property operations and service levels from regional vendors. Responsible for setting goals for the work group, developing organizational capabilities. Identified and communicated key responsibilities and practices to ensure the team promotes a successful attitude, confidence in leadership and teamwork to achieve desired business results. Developed strategic and operational plans to vendors on training and performance feedback. Managed capital projects, equipment replacement, annual budget to assist in forecasting, scoping, bid process and execution. Established service levels for stores, equipment, indoor and outdoor appearances, contractors and vendors. Provided partners with coaching, feedback and developmental opportunities to adhere to legal and operational compliance requirements. Interfaced with Landlord and Governmental departments to adhere to leasing standards and code policies.
5/2007 – 11/2007 Housing Partnership of Northeast Florida
Director of Real Estate
Managed the operational activities of the Real Estate department as it relates to marketing, staffing and construction to support the mission of building strong revitalized neighborhoods. Developed a commercial real estate plan by identifying potential commercial real estate sites to enhance the future economic viability of the community. Promoted a marketing strategy to re-enforce code requirements, neighborhood appearance and cleanliness to improve the relationships with the business partners in the community. Identified and conducted title research for vacant and distressed properties. Partnered with the City of Jacksonville to obtain revitalization grants via Neighborhood Works.
8/2003 - 9/2006 Avenues Mall / Simon Property Group, Jacksonville, Florida
Director of Operations
Responsible for the day-to-day management of a 1.5 million square foot regional shopping center. Specific responsibilities included the strategic planning and implementation of the annual operations budget, maintenance and janitorial staff and operational capacity of the center. In addition, supervised the contract security, landscape, vendors and capital project management process. Assisted in the redevelopment and remerchandising of the shopping center. Acted as liaison for the 160 plus regional and local tenants. Managed a staff of 65 to include office, maintenance and janitorial associates. Coordinated with the City of Jacksonville Planning and Development departments to ensure that all permits and certificates of insurance were valid and up to date.
5/1997 - 4/2002 The Kroger Company (Grocery Retailer), Stone Mountain, Georgia
General Manager
Responsible for the daily operations of a full service grocery retailer to include customer service, grocery, drug/gm, perishables and meat departments. Hired and developed the 75 plus staff members for all departments which entailed training, providing annual evaluations and consistent performance feedback.
5/1995 - 5/1997 The Honey Baked Ham Company, Atlanta, Georgia
Unit Manager
8/1983 - 5/1995 Pizza Hut / Boston Market, dba Andre Rice Enterprises, Atlanta, Georgia
Area Manager
Professional Profile
• Managed a 1.5 million square feet facility that generated sales in excess of $550 psf. with an operating budget of 2 million dollars.
• Responsible for a portfolio of 61 units.
• Forecasted and prepared million dollar budgets.
• Liaison for 160+ Regional & National tenants.
• Developed marketing strategies to increase the viability of the mall in the business and local community.
• Administered new construction budgets valued at $500,000 plus.
• Created a relationship with tenants, vendors and contractors.
• Analyzed Profit & Loss statement to ensure the profitability of the mall.
• Administered yearly contracts for HVAC/Central Plant, Electrical, Plumbing and Interior and Exterior Landscaping valued at $450,000.
• Held weekly meetings with staff and tenants.
• ICSC member.
• Managed operational and capital expenditures.
• Project Manager for a 12 million dollar renovation at the Avenues Mall with Winter Construction.
• Project Manager for a new $500,000 HVAC Cooling Tower System.
• Leasing agent for a 50,000 square feet commercial facility.
• Responsible for a staff of 65 (maintenance/janitorial/office)
o Maintenance Manager (staff of 20)
o Janitorial Manager (staff of 35)
o Office (staff of 10)
• Communicated with Tenant Coordination to monitor tenant build outs, remodeling projects, move-ins/outs, lease details, space show & design, lease improvements and legal documents.
• All projects were completed at or under budget.
• Coordinated with The City of Jacksonville’s Planning and Development Departments to ensure that all permits and blueprints were up to code.
• Obtained Certificates of Insurance to verify adequate liability coverage from contractors.
EDUCATION
3/02 The Real Estate Institute at Clark Atlanta University, Atlanta, Georgia
Certificate in the Real Estate Associate Program via ICSC
5/83 Morehouse College, Atlanta, Georgia
Bachelor of Arts Degree in Finance with concentration in Marketing