Customer Service Administrative Assistant

Lisa J Moore

**** ********* **

Norman, Ok *****

618-***-****

*****@*****.***

QUALIFICATIONS

PROFESSIONAL DEVELOPMENT

SIRS/MIG Student Management Computer Systems * Tremont

Student Management * Computer Education Courses*

Rehabilitation Aide Certification * Project TEACH Training.

Customer Service Specialist

EMPLOYMENT

1996-2010 Administrative Assistant, Lincoln School

Supervise employees, prepare and maintain records and reports. Prepare financial reports to state and district. Customer service. Records and budget preparation. Prepare correspondence, receive visitors, schedule meetings, and operate phone system. In charge of stock room, handle all material for the school. Manage computer programs that include but are not limited to: word processors, Excel, PowerPoint, database management, spreadsheets and project management. All office machines.

1997-2004 Purchasing Agent / Clerk, Centralia Telephone Company

Procure goods and services, handle and stock all materials, equipment, tools, supplies and advertising. Review bid proposals and negotiate contracts. Schedule installment of equipment. Inventory and track materials. Design forms related to filing systems. Accounts payable and receivable.

1995-1996 Assistant Manager, Centralia Recreation Complex

Hired, supervised and trained staff. Responsible for all payroll and bookkeeping. Program computers and managed Club Runner Programming. Handled accounts payable and receivable. Customer service.

1990-1995 Medical Assistant, Doctor Elizabeth Franczyk

Addressed patient’s needs and concerns in a positive and private manner. Ordered supplies, managed accounts payable and receivable. Assistdoctor with patient care. File patient reports and records. Record medical histories and arrange hospitalization for patients.