KALIE A. ROSS

Email: fdbvj0@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

Possess general office skills with excellent computer proficiency

Ability to multi-task, be methodical and very well-organized

Demonstrate excellent customer service skills

RELEVANT SKILLS AND EXPERIENCE

Administration:

• Maintained the general filing system and filed all correspondence

• Monitored inventory and sales goods, increased company sales and profitability

• Received, directed and relayed telephone messages and fax messages in a prompt manner

• Proficient knowledge on computer programs; Microsoft Word, Excel, PowerPoint

Interpersonal/ Customer Service:

• Assisted customers in selecting products and answering their questions about store products

• Accountable for cashier counter in ensuring payment, handling cheques and deposits

• Handled phone calls by following proper telephone etiquette, and using acquired knowledge to deal effectively with customers and clients in a timely manner

Labouring:

• Maintained store to meet standards by sustaining cleanliness and visual appeal

• Responsible for accepting supply shipments; separated and delivered supplies to departments

EMPLOYMENT HISTORY

Marketing Assistant , Kawartha F.E.S.T 2011 - 2012

Guest Services Agent/ Reception, Super 8 Motel 2010 - 2011

Sales Vendor, Trent Timber Treating 2009

Sales Administration, Mattamy Homes 2008 - 2009

VOLUNTEER HISTORY

Nepean Girls Hockey Association – volunteered as a helper during hockey tournaments

CIBC: Walk for the Cure – October 2008

St Joseph High Schools – volunteered as a helper for a variety of school activities

Scotiabank Place – worked as a volunteer at “Meet the Senator’s Fun Day

EDUCATION AND TRAINING

Interior Decorating: Diploma, Algonquin College, Ottawa ON 2006 - 2009

OSSD, St. Joseph’s Catholic High School, Ottawa ON 2002 – 2006

REFERENCES AVAILABLE UPON REQUEST

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