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Office Manager/Administrator

Location:
Port Clinton, OH
Posted:
February 15, 2011

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Resume:

TERRY RODWANCY

**** **** ******** ***** **** Clinton, Ohio 43452 Mobile Phone: 419-***-****

E-mail: fcuq6p@r.postjobfree.com

EDUCATION BACKGROUND

MSN in Education, MA in Community Education, Canyon College, 2010.

MBA, BBA, ABA, Tiffin University 1992, 1988, 1986

BSN Regents College Registered Nurse 1986, Licensed Practical Nurse 1983, CPR Certified

ANA Certified in Nursing Administration and in Medical - Surgical Nursing

Certified by the American College of Health Care Administrator Licensed Nursing Home Administrator

Blackboard proficient FEMA 100-200-700 level courses

LEADERSHIP CAREER HISTORY

Field Surveyor for Joint Commission (Home Care Division/Personal Care, Deemed Status Training) 2010

Survey Home Care Agencies Nationwide for compliance with standards, systems analysis skills and inductive reasoning skills to determine health care organizations' degree of compliance with applicable standards and functionality of care delivery systems.

Engages health care organization staff in interactive dialogues on standards based issues in health care in order to assess compliance and to identify opportunities for improving compliance.

Prepares management reports that clearly link individual standards deficiencies with potential systems vulnerabilities and related organization risk points.

Effectively communicates this information to health care organization leadership in a constructive and collegial style.

Regional Director of Critical Care and Hospital Services, Home Care, Hospice, Transplant, ESRD,

Kaiser Permanente, Cleveland, Ohio 2009-current

Oversite responsibility for ( $150,000,000 budget) Medical Operations including: Hospital, Home Care, Wound Care, SNF/Rehab/LTAC, Transplant, End Stage Renal, Advanced Care Panel, Repatriation, Pre-patriation.

Utilize Visio Work Flow-evaluate resources, interacts with all levels of the organizations

Responsibility for Utilization Management, Concurrent Review, Complex Case Management and coordination with Ohio Permanente Medical Group.

Work with EMR- EPIC

Sponsor for implementation of electronic utilization management software and system

Responsible for coordination between medical operations and physicians group

Work with physician partners, multitasker, strong negotiation/independent work ethic.

Experienced in preparing and presenting to Presidents of companies.

Adjunct Faculty, Lorain County Community College, Owens Community College

Mercy College of Northwest Ohio, 2005-current

Clinical Nursing Instructor in Psych, OB, Peds, Medical Surgical Nursing, and Nursing Management.

Instructor for Business Finance, in classroom instruction.

Consultant

Hospital Administrator Chief Nursing Officer, Chief Quality/Safety Officer

Advanced Specialty Hospital of Toledo, Communicare Family of Health Services, Murer Consultants

Toledo, Ohio 2008-2009

Murer Consulting, Communicare Family Health Services

Start up of 40-bed hospital, Joint Commission/CMS deemed status survey, CLIA, Pharmacy , Dialysis, Rehab services Nutrition, Housekeeping, and Maintenance contracts/supervision responsibility.

Negotiated, implemented, monitored, compliance with all Managed care contracts for hospital.

Authored all policies and procedures for all organizational needs

Project management for Construction phase, responsible for HIM: Outsourcing Coding, 3M Group products, financial resources management for initial medicare claims, and following claims,

Conduct meetings for organization, strategic relationship development to outside organizations

Full P/L responsibility, budgetary implementation, monitoring, and program development.

Serve on National Board of LTAC hospitals, established and maintained relationships with key individuals in the industry.

Responsible for safety plan, disaster plan, coordination with Northwest Ohio Disaster Planning Committee. Completed FEMA training courses.

Responsible for recruitment, retention, and coordination of medical staff. Recruited 33 physicians in 12 months.

TERRY RODWANCY …page 2

Director of Provider Relations,

Specialty Hospital of Lorain, Community Health Partners, Catholic Health Partners,

Cornerstone Healthcare Group, Mariner Healthcare, Lorain, Ohio. 2000-2008

Responsible for start-up, opening, and progressive leadership of a Long Term Acute Care Hospital (LTAC). Functioned in multiple roles-Admission Coordinator, Nurse Liaison, Case Manager, Clinical Services Director

Responsible for Program management for Wound Care, Rehab, Cardiovascular/Pulmonary Service Lines.

Actively involved in Joint Commission accreditation, and utilized Joint Commission Survey Readiness Consultants.

Achieved 0% denial rate for regulatory post payment audits.

Achieved 115% of budgeted revenue via establishing Pre-Admission process.

Utilization Review process resulted in decrease in transfers by 50% first quarter

Managed risk with two legal filings within 8 years.

Responsible for physician recruitment and retention. Recruited 70 physicians within 6 months.

Instituted performance improvement training, developed teams, and implemented team process.

Transition from DRG payment to PPS DRG payment, while maintaining ADC 26+ & profitability to 115% budget.

Cost Containment achieved at 105% of budget annually while maintaining LOS at 25-30 days in LTAC.

Experience in RFP’s, Managed Care Contracting, Rate Negotiations, and current Legislative changes.

300+ relationships developed within 3 months

Teach/Coach/Train team members to achieve financial goals while maintaining ethical business practices.

Trade Show organizer for National, Regional, and local events.

Executive Director,

TrustCare Home Health Services, Sandusky, Ohio 1994-1999

Strategic planning, budgeting, and P & L responsibility for $11.5 million agency

Multisite Management, three locations

Responsible for all policy and procedures for organization, including clinical services including wound care, human resources, health, safety, and federal/state/local requirements.

Responsible for all HIM functions, storage, archival, denials, responses, inquiries, legal concerns, risk management, and forms management

Corporate office coordination for senior housing, assisted living, independent living, SNF, and HUD funding.

Held multiple roles, visit nurse, supervise RN’s, LPN’s, STNA’s, care of the HHD/PD patients.

35% increase in market share, designed and implemented new business segments extended market by 35 miles

RFP’s, Managed Care Contracting, Rate Negotiations for National Corporation.

Directed TQM/CQI and human resources for support services, coordinated with corporate office for all operations.

Designed/implemented standards of care practice/ performance; authored materials and provided training.

Achieved successful surveys from all Federal, State, and local regulators.

Vice President of Program, Clinical Services

Community Health Services, Fremont, Ohio 1993-1994

Federal Qualified Health Care Plan (FQHC)

Migrant Health Services

School Based Health Care Grant Funded

Leader for FQHC: Physicians, Nurse practitioners, Dentist, Dental Hygienist, Mental Health Services, Migrant Health Services, School Based Health Care, and Satellite Services.

Multisite management in Northwest and Northeast Ohio

Federal Review (Primary Effectiveness Review) five months after hire, with successful completion and accommodations.

Decreased truancy rate by 75% via school-based health care education

Implemented quality improvement program/risk management and increased provider productivity by 40%.

Authored policy/procedure manual developed standards of care, performance, practice and educated on documented outcomes to achieve performance improvement.

Responsible for ancillary services, contractors, and physician recruitment, retention, and daily interaction.

Grew commercial insurance business 2% (6mo.) by educating staff on precert, advertising, and marketing providers.

Ancillary Services Manger, Clinical Services Manager, Nurse Manager,

Visiting Nurse Service,

Toledo, Ohio 1992-1993

Responsible for clinical services of nursing department, survey readiness, and quality improvement.

Administration of 60+ contracted therapy staff for a $10+ million agency.

Direct reports of 55 paraprofessional staff.

Experienced in working with ONA, UAW, SEIU, and representatives of the organization through strike/arbitration.

25% increase in productivity achieved by redesigning processes and scheduling procedures.

Involved in care of maternal child health patients.

Executive Director, Clinical Services Director,

Memorial Home Health Care, Fremont, Ohio 1988-1992

Agency turn around, received operations of agency as 6th director in 5 years.

Received agency with 11 deficiencies from ODH, deficiencies down to two in one year.

Established relationships with physicians, referral sources, and achieved agency turnaround /6-fold growth in 2 years.

Educated/presented to population servicing, achieved community awareness, and acceptance.

Implemented acceptance of commercial payors/contract negotiations/precerts/ and developed need for the service of home care to the payor.

Achieved successful completion of surveys, responsible for readiness, quality of care, and performance improvement across the organization.

Assistant Director, RN, LPN, Home Visit Nurse,

Memorial Hospital, Fremont, Ohio. 1983-1988

Assistant Director, Rax Restaurants, Clancy’s Restaurants,

Fremont and Toledo, Ohio

References available upon request.



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