Customer Service Manager

LAURA MEYERS

*** **** ***. *********, ** ***** 815-***-**** E-MAIL: **********@*****.***

OBJECTIVE:

To obtain a challenging position that will allow me to enhance my work skills while also utilizing knowledge, skills, and abilities gained from my past work experience.

EMPLOYMENT SKILLS:

• Excellent communication, and interpersonal skills

• Good leadership Skills

• Pleasant telephone voice

• Dependable

• Strong team player

• Ability to perform multiple tasks under time restraint and pressure

• Ability to resolve customer service issues appropriately and competently

• Working knowledge of MS Word, Excel, Power Point, and the Internet

• Informal Telephonic Help Desk Experience

EXPERIENCE

2009 TO CURRENT General Mills Belvidere, IL

Utility Worker

• Operated production machines to relieve other workers for breaks and lunches

• Troubleshot production malfunctions

• Operated forklift

• Monitored food product as it progressed on conveyor belt

• Monitored machine for forming and filling food product

• Completed documentation for production

• Worked in refrigerated cooler environment

• Volunteered for corporate fundraising campaigns for March of Dimes

• Performed other duties as requested

INTERESTS:

• Digital photography

• Arts and Crafts

• Volunteer Work:

Former Girl Scout Troop Leader/School Coordinator, Team Captain, Relay

for Life, and former Cookie Manager for Girl Scout Cookie sales

REFERENCES

References are available on request.

Contact this candidate