MURRAY F. BARTAL

** ******** ***., ********, ******* L9A 5E1 H: 905-***-**** C: 905-***-****

E: f7ky54@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

• 20+ years of Training and Project Implementation

• Operations Analysis

• Client and Account Acquisition

• Customer Service Improvement

• Office relocations/renovation

• Daily Office Operational matters • Strategic Project Planning & Implementation

• Stakeholder Relations

• Multi-Division Coordinations

• Sales & Resources Management

• Procurement of office equipment/leases

PROFILE OF RELEVANT ABILITIES

* Arranged organizational culture to assist and recognize external Producers (Insurance Brokers) roles, to revitalize Company growth and presence in the Canadian Market. Facilitated client retention & valuable long -term relationships. Made the Company the Broker Choice of an Insurance Market. This resulted in Company growth by $12M, within 3 years, which was critical to company prominence and profitability.

* Spearheaded and coordinated Marketing and Advertising campaigns nationally, to enhance Company’s image and market presence and credibility.

* Improved the company’s image through relationship building with outside Market producers and the Market, by understanding the needs and wants to meet Market requirements.

* Took key roles in managing the Operating Budget. Successfully under-budget every year, resulting in overall reduction of 15%, over a 3 year period.

* Managed all departments relating to ongoing daily functions with a budget in excess of $3M.

* Promoted corporate competitive edge through developing and maintaining the KPI report, to measure operational performance improvements, in conjunction with the quarterly review of the Annual Business Plan to achieve the Company mandate.

* Strong results through employee empowerment and training techniques.

* Developed and implemented regional territories for production, giving responsibility to managing staff to control, review, facilitate and maintain production levels. Promoted educational training courses and outside group sponsored seminars as a means to improve coordinated production and relationship building.

PROFILE OF RELEVANT & TRANSFERABLE SKILLS

* Core Business Expert known for building strong relationships with key companies, over-delivering on customer satisfaction and quickly driving increased profitability. Open to extensive national and international travel requirements.

* Elevated the quality and effectiveness of company operational procedures by aligning operation practices with solid Time Management principles.

* Mentored staff in client acquisition and performance goals, leading to greater accuracy and better client relationship building methodologies.

* Promoted employee relations through established values; aligning values to customer needs. * Enhanced Trust and Confidence. Re-vamped corporate processes to promote efficiency and profitability.

* Developed and assessed internal control procedures to minimize risk to the Company and to make corrective measures on procedural functions. Assessment based Cadbury Control Report.

* Contributed to the company’s ability to remain competitive by instilling sound business practices and standards, while managing to budgets.

* Versatile leader known for inspired creative problem solving and infusing energy into new ideas, through high standards, ethical practices, employee and management rapport.

* Managed corporate employee loyalty with attention to needs and top of mind presence, through frequent communication.

* Managed HR duties on employee performance assessment in collaboration with Management and employees to review strengths and weakness and to find corrective solutions.

RELATED EDUCATION AND ACHIEVEMENTS

Centennial College Business Diploma

College of Insurance, New York City Reinsurance Diploma

Durham College Human Resources Management Courses

CRM Certificate Developing Business Continuity Plan for Companies

Georgian College Licensed Certificate in Automotive Law and Ethics (OMVIC)

Wye Management Managing and Growing a Successful Automobile Dealership

Mortgage Agents License

. RELATED EMPLOYMENT___________________________

ACE COMPOUNDING INC. 2010 - 2011

CHIEF OPERATING OFFICER

• Responsible for daily operation of Plant production, marketing and developing new clients and streamlining the daily operations.

• Effectively streamlined Plant production to maximize workflow.

• Reviewed financial position to develop and control expenses to create accountability for bottom line profitability.

INDEPENDENT CONTRACTOR 2009 - 2010

CONSULTANT

• Acted as consultant to Health/Wellness centres in the GTA and a Supplier of Home Products to individuals with mobility issues. Provided objective advice, expertise and specialist skills with the aim of creating value, maximizing growth or improving the business performance.

• Constantly collaborated with the management team on innovative methods of developing new business relationships. Acquired new business contacts with companies and organization where business would be mutually beneficial (i.e. Insurance, Legal, and Rehabilitation firms.) Developed and implemented strategic business plans in order to increase revenue and profits in a growing and developing market

.

CANADIAN AESTHETIC ACADEMY INC. 2008 - 2009

CHIEF OPERATING OFFICER

• Responsible for daily operations of Career College with 4 campus locations on Administration, Operations and Financial Matters.

• Set operational and performance goals for department which were aggressive, achievable and tied to long-term goals and success of the Academy.

• Liaised with the Ministry of Training, Colleges and Universities pertaining to compliance issues.

• Initiated discussions with outside investors to enhance capital expansion in order for the Academy to capitalize on the developing market.

GREENWOOD LEASING AND FINANCE LTD. 2002 - 2008

PRESIDENT

• Managed, initiated and implemented strategic plans to capitalize on the sub- prime financing market for the automotive industry.

• Supervised the implementation of Greenwood’s involvement in the market as a facilitator of sub-prime financing. Increased business revenue by 20% each year.

• Created a distribution network with automotive dealerships for after-market warranties and products in order to increase revenue and customer retention.

GLOBAL AEROSPACE UNDERWRITING MANAGER CANADA LTD. 1992 - 2001

VICE PRESIDENT OPERATIONS, BOARD OF DIRECTORS MEMBER

• Managed the company’s operations and administrative functions, marketing, office services internal office relocations and procurement, financial reporting, human resources and its policies.

• Developed the annual business plan and operating budget for a $34M operation.

• Established a comprehensive national advertising campaign to maximize broker and client awareness, which permitted a 15-20% increase in yearly premiums.

• Reduced operating budget by 15% over a 3-year period by developing procedures, reports and protocols on company purchase, travel expenses and inventory.

THE BRITISH AVIATION INSURANCE COMPANY 1986 - 1991

COMPANY ADMINISTRATOR

• Responsible for the overall administration and operational services, office relocations/equipment procurement , marketing, financial reporting and human resources.

• Increased company’s premium volume from $12M to $20M, within 3 years, by re-structuring underwriting divisions in order to increase service levels to meet consumer demands.

• Established a comprehensive national advertising campaign to maximize broker and client awareness, which permitted a 15-20% increase in yearly premiums.

Portfolio & References upon Request

Contact this candidate