Robert Padilla

Edgewater, NJ *****

f5ihy3@r.postjobfree.com (Cell 862-***-****)

Objective: A dedicated, energetic, determined, outstanding speaker, crew thespian and leader, beholding for the greatest opportunity as a key performer in a reputable organization.

“If your actions inspire others to dream more, learn more, do more and become more, you are a leader.” – John Quincy Adams

Nice Systems - Rutherford, New Jersey Sept 2011 – March 2012 Sales Analyst (Sept 2011- March 2012)

• Managed global reports providing data examination to headquarters in Israel (organization with a recorded $689 million in revenues -2010).

• Executed the evaluation of dashboards, historical at SALESFORCE.COM.

• Ran weekly statistics interrelated to global operations, bookings, and pipelines.

• Accountable for the update and execution of new weekly SALESFORCE.COM reports at a global stage – AMERICA,APAC & EMEA.

• Scrutinized historical data providing grounds for current quarter.

• Management of SALESFORCE.COM – corporate access, user and security levels –at an international equal.

• Played key role in the transition of global performance and statistics provided to VP.

• Evaluated special sales projects – 2011 OLYMPIC SALES global contest.

• Organized weekly international report reflecting product & services cryptograms and allocated sales region.

• Developed presentations for clients and sales.

LG Electronics - Englewood Cliffs, New Jersey June 2005 – July 2011

Marketing Coordinator (Oct 2006- July 2011)

• Responsible for the management of top regional accounts.

• Liable for the creation of critical budget, sales data including forecast; sole purpose of supporting customer and sales representatives.

• Work collectively with budget planners and sales directors in the process of funding and allocation.

• Responsible for the application of payments on advertisement claims, commercials and rebates.

• Practiced sturdy analytical skills on weekly, monthly and yearly sales reports in order to avoid over payments. Work along sales representative in order to maintain a clear channel of communication with customer, avoiding accounts suspensions.

• Performed a variety of complex administrative tasks in the marketing division.

• Oversaw access to corporate promotional materials on several internal websites.

• Developed presentations for clients and sales.

• Shipment of marketing material to sales and customers.

• Organized and shipped marketing materials for trade shows, also organized pick up for return.

• Supported product managers and sales teams.

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Sales Care Representative (Sept 2005-Oct 2006) promoted

• Provided customer service support exclusively to both Home Depot sales representatives and customers to ensure proper delivery and retrieval of new and/or damaged shipments.

• Contacted delivery carriers to schedule product distribution and installation of appliances.

• Presented inventory information to HD representatives.

• Assisted management with daily reports to ensure smooth transition of voided transactions and deliveries.

Sample Coordinator (June2005 – Sept 2005) promoted

• Organize deliveries and retrievals of products in various technology shows.

• Tracked all units for promotional shows and sales; relayed order information between sales representatives and management.Contact freight carriers and assisted in the tracking process of shipments.Followed up on sample units provided to potential commercial and corporate customers; scheduled units for return if no confirmation of sale.

Value Line Publishing - New York, New York 1999-2004

Software Support

• Accountable for handling technical problems with Value Line Investment survey software.

• Assisted domestic and international clients in navigating through stock websites via telephone/email services.

• Prepared and processed all refunds (accounts payable/receivable) for individual, corporate, and educational accounts.

• Organize reversed renewals and rated reductions along with product changes.

• Investigated and adjusted remittance reversals from accounting department prior to processing.

• Searched for misapplied payments within customer database and prepared corrective action.

Education

• Bergen Community College, Paramus, New Jersey

Major of study: Biological & Biomedical Sciences

• Chubb Institute, Jersey City, New Jersey

Major of study: Computer Technology

• Languages: Fluent in Spanish

• Skills: SalesForce.com, Oracle, Word, Excel, PowerPoint, Outlook, Millennium, BPM, EVS, GERP

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