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Resume:
Angela (Angie) Duncan
**** ********** **., *******, ***** 77070
***********@*********.*** or ***********@***.***.***
Objective:
Looking for a rewarding permanent position where I am able to help the patients and co-workers. I am not looking for a position to be the office gopher but I am willing to go the extra mile within reason. References provided with Interview. I am in need of a stable company to become a long-term employee. I have 20+ years experience with critical thinking where each action/situation required immediate attention and quick decision using employer protocols.
Education:
U of H Main Campus 1997 G.E.D.
2005 Sanford Brown Institute Medical Assistant
Experience:
Dr. Robert G. Parker Specialist/Foot Surgery
Office West Houston (Office down Sizing) Team Leader: Stacy Beatty 832-***-****
2009 to 2011 Full-time
• Patient admits/intakes (data entry EMR and non-EMR systems)
• Insurance verification and referrals received (online, over phone)
• Organizing patients chart for filing
• Scanning of documents into patient chart (EMR)
• Medical front desk (answer phones, scheduling, check in/out)
• Collect patient (co pays, deductibles, coinsurance)
• Collections calls (patient with outstanding balances accept POA or set PSA)
• Medical records request (per office and state of Texas protocol)
• Certification, and Authorization
• Receive payments (cash, credit card, check payments entry, bank deposits, and e.o.b. entry)
Select Billing and Collection [Closed] 6300 Roth way Suite 100 Houston, TX 77040
Lee Croucher or Nick Nason -- Contact through Messaging On Face Book
2007-2008 Laid Off & 2004 –2006 Full-time
Client List: UTMB Galveston, Northeast Medical (now Memorial Hermann Northeast)
Angleton Danbury, El Camp, Citizens, St. Marks, Medical Park Hospital (Arkansas)
• Check collect account for accuracy
• Verify if patient had (private/commercial insurance, government programs or cash patient)
• Return account that need clients review
• Insurance verification and referrals received (online, over phone)
• Then following account are than worked in the following manner call insurance to confirm:
• Balance after insurance (confirm insurance processed claim correctly)
• Denied claims with patient balance (confirm no coverage, non-covered, student status etc.)
• Call adult patient directly, guarantor or responsible party listed if other than the patient
• (Parent, spouse, caregiver etc.)
• Call to collect (POA in full, PSA with credit card or post dated checks on file)
Quality Infusion Care [Closed] 6671 Southwest Freeway Houston, TX 77074
Linda Rutherford 281-***-****
Durable Medical Equipment (DME) & Laboratory
2006-2007 Return to Previous Employer
• Patient admits/intakes (data entry non-EMR)
• Insurance verification and referrals received (online, over phone)
• Patient admits/intakes (data entry non-EMR)
• Collect patient (co pays, deductibles, coinsurance)
• Physician request for DME and Laboratory intake forms received completed
• Certification, and authorization
• Receive payments (cash, credit card, check payments entry, bank deposits, and E.O.B. entry)
Medco Medical Supplies
8860 Fallbrook Houston, TX 77064 713-***-****
1999-2004
• Front desk receptionist (answers phones, greet and announce visitor)
• Receive payments (cash, credit card, check payments entry, bank deposits, and E.O.B. entry)
• Insurance verification for referrals received (online, over phone)
• Physician request for DME documentation and intake forms received and complete.
• Durable medical equipment (DME) and precertification’s received via fax, email or mail
Other Experience
• Waiter - private parties
• Carlton Hospitality - events staff
• Volunteer Center of Houston - receptionist/events assistant
• Hi/lo Auto Parts - cashier /counter associate
Contact this candidate