MIRIAM SERRANO ***-** *TH AVENUE

MSEd., RD, CDE WHITESTONE, NY 11357

347-***-****

f2sphb@r.postjobfree.com

Offering: Professional experience in the areas of Acute Care, Community, Long Term Care and Management.

Knowledge of departmental and state regulatory affairs. Ongoing development of administrative, financial

and operational skills.

Experience:

St. John Episcopal Hospital/Bishop Mclean NH 4/2011- Present

Position: Clinical Nutrition Manager/ Renal Dietitian/Ambulatory CDE

• Training for food service “Essence” program in Atlanta – Implemented new tray-line service system

• Ongoing monitoring and revision of Performance Improvement parameters to meet CMS & JCAHO standards

• Managing daily food service operations in the areas of Culinary, Production, Catering, Retail and Finances.

• Supervising Patient Services area and Food Service Operations in affiliated Renal and long-term care facility

Lutheran Medical Center 10/2007-4/2011

Position: Health Educator- Outpatient and School Health, CDE

• Conduct counseling both individual and group sessions for chronic care patients in different facility settings

• Plan, organize and implement lectures and workshops for school health staff , children and parents

• Document all services in EMR and schedule appointments as needed.

• Serve as team member and attend meetings for CHCANYS- government initiative program for childhood obesity

St. John Episcopal Hospital/Bishop Mclean NH 10/2005-10/2007

Position: Assistant Director Patient Services

• Assist in the implementation of World Class Patient Services program to achieve corporate standards

• Ongoing monitoring and revision of Performance Improvement parameters to meet JCAHO standards

• Managing daily operations in the areas of Culinary, Production, Catering, Retail and Finances.

• Supervising Patient Services area and Food Service Operations in affiliated long-term care facility

St. Mary’s Hospital (ARAMARK) 2/2005-9/2005

Position: Clinical Nutrition Manager

• Coordinate and plan clinical and food service activities to comply with operational standards

• Review and plan department performance improvement to meet regulatory standards

• Train and develop staff via in-services and when necessary conduct disciplinary action

• Assist Director with the financial day-to-day operations

• Assist with retail and catering services for improved revenue and customer satisfaction

• Supervise patient services area and patient satisfaction data collection

New York Hospital of Queens (Sodexho) 1/2004-2/2005

Position: Renal Dietitian

• Assessing and devising nutrition care plans for acute care patients with emphasis on renal patients

• Evaluate and educate out-pt hemodialysis population on a monthly basis

• Attended nutrition committee meetings and conducted monthly community lecture at senior centers

Education: The City University of NY, Queens College

• MAJOR: Nutrition Education MSEd, May 2001

• MAJOR: Food and Nutrition BA, May 1998

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Professional Affiliation

• ADA & DPG’s in Weight Management and Clinical Nutrition Manager, Health Care Administrator’s Assoc.

Membership / Awards:

• Phi Upsilon Omnicron, Golden Key National Honor, Science Dwyer award and graduated Cum Laude

Special Skills: Fluent in Spanish; basic knowledge of Italian, Portuguese, Arabic and French. Advanced computer skills in all programming areas. Experienced with Gerimenu, Nutritionist 4, & Invision; BIA testing.