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Customer Service Manager

Location:
Cleveland, OH, 44128
Salary:
29.5-30K
Posted:
January 31, 2012

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Resume:

DEBRA L. SCRUGGS

**** ******* ****.

Suite **

Warrensville Heights, Oh.

44128

216-***-****

f1ra2i@r.postjobfree.com

PROFESSIONAL SUMMARY

Highly professional manager experienced in corporate and retail management. Deftly skilled in financial management and accounting in sales and merchandising. Superior customer service skills, and professional experience which has resulted in high performance results.

AREAS OF EXPERTISE

Sales

Customer Service

Cash Management

Team Building

Motivator

Data Entry

Micro Soft office

PROFESSIONAL EXPRIENCE

Responsibilities include opening and closing store, training and managing sales staff, as well as cash management, and disbursement. I am responsible for product merchandising, and rotation (FIFO). I electronically order products to replenish stock, and inventory management. I file purchase orders, and daily sales receipts. Type memos, letters and notices as part of my administrative duties. Assist in the tailoring department with measuring customers, and light sewing jobs. I also advise customers of daily specials, close sales transactions, and general customer support.

EMPLOYMENT HISTORY

2006-Current Filenes Basement Warrensville Heights, Oh

Department Manager

2004-2006 Wal-Mart Cleveland Heights, Oh

Department Manager

1991-2006 Syms Clothing Store Cleveland, Oh

Assistant Manager

EDUCATION

2001-2002 Cuyahoga Community College, completed health unit secretary training program.

HOBBIES and INTEREST

Jazz singer in a band, cooking for relaxation, and romance writer. I someday hope to get my writings published.



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