PEGGY S. CHRISTENSEN

***** ******* *****

Nuevo, CA 92567

951-***-**** (Home)  951-***-**** (Cell)

SUMMARY OF QUALIFICATIONS

Highly experienced Senior Executive Assistant with a successful background providing support and direction for executive management, board members, and department heads, maintaining confidentiality of all information and documents. Adept supervisor who develops and oversees secretary/administrative staff. Manages multiple projects simultaneously with efficiency and expediency. Advanced computer proficiency using Lotus Notes, Microsoft Outlook, QuarkXPress, Adobe Photoshop and Microsoft Office 2007 (Word, Excel, Access, PowerPoint). Proven areas of expertise include:

• Senior Executive Assistant • Computer / Software Training

• Media Relations • Inventory Control

• Dictation / Transcription • Publications

PROFESSIONAL EXPERIENCE

RIDER EDUCATION CENTER November 2007 – present

Street-n-Trail Training

Colton, California

Executive Assistant

• Provides administrative support to the Executive Director and administrative staff.

• Provides office management including payroll.

• Maintains certified and classified personnel files.

• Maintains rosters, enrollment figures and schedules classes for all training sites.

• Records minutes for various meetings.

• Responsible for monthly publication of employee newsletter.

• Provides computer assistance and training to employees and administrative staff.

• Responsible for contract database and contract renewals.

• Oversees the instructor certification program and compiles records for local and state requirements.

• Controls office inventory and supplies for administration.

CATHOLIC HEALTHCARE WEST January 2007 – November 2007

Inland Health Organization of Southern California, Inc.

Redlands, California

Executive Administrative Assistant to VP/Executive Director

• Provided administrative support to the VP/Executive Director.

• Also provided administrative support to the CFO and Medical Director.

• Supervised front desk/reception and courier staff.

• Recorded official minutes for the following monthly meetings: IHG Board of Directors; IHG Executive Committee; IHG Operations Committee; EMR Committee; IHMA Managed Care Committee; along with other various meetings.

• Controlled office inventory and supplies for administration.

VALLEY HEALTH SYSTEM May 2006 – December 2006

Hemet Valley Medical Center, Hemet, California;

Menifee Valley Medical Center, Menifee, California; and

Moreno Valley Community Hospital, Moreno Valley, California

Executive Assistant to CEO

• Provided administrative support to the Valley Health System’s Chief Executive Officer. Valley Health System CEO’s direct reports include Administrators from three hospitals listed above.

• Also provided clerical support to system staff, including CFO and Director of Communications.

• Recorded official minutes for weekly and monthly management meetings, along with other various meetings.

• Controlled office inventory and supplies for administration.

• Provided computer assistance and training to hospital and administrative staff.

• Responsible for weekly publication of Vital Signs, an employee newsletter for entire system.

SOUTHWEST HEALTHCARE SYSTEM July 2000  May 2006

Rancho Springs Medical Center, Murrieta, California; and

Inland Valley Medical Center, Wildomar, California

Senior Executive Assistant to CEO/Managing Director

• Provided administrative support to the hospitals’ Chief Executive Officer (over both hospitals).

• Also provided clerical support to administrative staff, which included the COO, CNE and Assistant Administrator.

• Coordinator and Team Leader for other executive assistants at both hospitals.

• Recorded official minutes for weekly Sr. Management meetings, monthly Board of Governors meetings, along with other various meetings.

• Controlled office inventory and supplies for administration.

• Provided computer assistance and training to hospital and administrative staff.

• Responsible for the contract database and provided assistance to Risk Manager as contracts were renewed and developed.

NORWALK CITY SCHOOL DISTRICT, Norwalk, Ohio August 1999  May 2000

Executive Assistant to the Superintendent

• Provided administrative support to the superintendent and Board of Education members and assisted with all operations of the administrative office.

• Maintained certified and classified personnel files.

• Prepared and distributed the agenda and packets for Board of Education meetings.

• Maintained rosters and enrollment figures for the district and compiled records for local and state reports.

• Oversaw the teacher certification program, reviewing college transcripts, ensuring state requirements, administering college credit reimbursement, and collaborating with the district credentialing committee.

CITY OF OAK HARBOR, Oak Harbor, Washington January 1998  June 1999

Executive Assistant to the Mayor

• Assisted the mayor, city manager, city council members, and department heads and represented the mayor during his absence.

• Organized city council meetings, prepared agendas and information packets, notified the media, and provided public relations services.

• Operated and maintained video and audio equipment for broadcast of city council meetings on Public Service Television.

• Supervised the secretarial staff, ensuring a high standard of quality for completed work.

• Recorded minutes during committee and board meetings.

• Controlled office inventory, purchasing equipment and supplies for City Hall.

WHIDBEY GENERAL HOSPITAL, Coupeville, Washington August 1993  January 1998

Executive Assistant to the CEO

• Provided administrative support to the hospital’s Chief Executive Officer and administrative staff, which included the Chief Nursing Officer and the Chief Financial Officer.

• Assisted with Board of Commissioners, department directors, physician committees, and Hospital Foundation meetings, preparing agendas and packets of information, and recording official minutes.

• Supervised the secretarial staff and provided computer assistance to hospital staff.

• Taught Microsoft Office Programs, in a formal classroom setting, to 400+ employees.

ZYLSTRA, BEEKSMA, WALLER AND SKINNER, Oak Harbor, Washington 1991  1993

Legal Secretary to Firm Partner

• Transcribed all legal documents, pleadings, and correspondence for civil and criminal matters.

• Scheduled appointments and conducted public relations duties.

• Maintained a high degree of confidentiality with cases, documents, and other information.

EDUCATION

ELLSWORTH COLLEGE, Iowa Falls, Iowa

Coursework

Certification:

• Emergency Medical Technician (EMT), State of Washington

REFERENCES AVAILABLE UPON REQUEST

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