Deborah Thompson

Henrico, VA *****

804-***-****

ezjsgs@r.postjobfree.com

Qualifications Summary

Administrative professional experienced in working in fast-paced environments that demand strong organizational, technical, and interpersonal skills. Highly trustworthy, ethical, and discreet; committed to superior customer service. Confident and poised in interactions with individuals at all levels. Detail-oriented, resourceful and timely in completing projects; able to multi-task effectively. Strong positive attitude. Analytical and focused. Team player that works well independently. Capabilities include:

•Project Management

•Problem Solving/Critical Thinking

•Filing/Data Archiving

•Purchasing/E-procurement

•Sales/Marketing

•Proofreading

•Calendaring/Scheduling

•Travel Arrangements

•Events Planning

•Basic Accounting/Budgets

•Office Equipment

•Spreadsheets/Databases

•Word Processing/Typing/Data Entry

•Written/Oral Communication

•Research

Professional Experience

•Aerotek/Wellpoint, Inc., Richmond, VA September 2011 – Present

•Administrative Assistant, IT – Data Solutions

Create LAN ID’s in system for new hire contractors

Manage IT, Facilities, and supply requests for 300 on-site Associates and Contractors

Enter travel and expense information in Wellpoint’s T&E e-XPENSE program for various Managers

Create monthly forecast of resources

Track resources and timesheets in PlanView

Facilitate meeting requirements with regards to location, catering, connectivity and audio-visual needs

Manage the floor space requirements for over 300 employees and contractors

Manage the equipment needs for all on-shore team members, including laptops, monitors and printers

•Spherion/ACS, Inc., A Xerox Company, Richmond, VA January 2011 – May 2011

•Administrative Assistant, Government Healthcare Solutions

Process deliverables, control letters and invoices to State of Virginia

Take minutes for meetings between ACS and the State Department of Medical Assistance Services office

Type up meeting minutes and distribute to all parties present in the meeting

Set up new Associates in ACS internal systems

Review and approve time sheets and expense reports

Maintain and update ACS/State of Virginia DMAS SharePoint database

•Spherion/Genworth Financial, Richmond, VA 2009 – 2010

•Administrative Assistant III, Marketing Operations Department

Streamlined indexing and archiving of closed files for ease of use

Assisted the Marketing Operations team by managing and preparing for internal and external audits, handling over 16,000 hard copy files, insuring contents met compliance standards, researching and acquiring any missing documentation; created SOP manual for this job function

Data entry into Microsoft Access and HP MacWorks of compliance material (hard and electronic copy) allowing for faster processing of customer pieces

Proofread for accuracy all marketing pieces before release to the internal and external marketplace

Trained another contractor on Genworth’s database system

•Self Employed, Richmond, VA 2007 – 2010

•Insurance Agent/Broker

Sold life and supplemental insurance to businesses and individuals

•Circuit City Stores, Inc., Richmond, VA 1992 – 2007

•Executive Secretary, Strategy and Innovation Department

Worked extensively with Executive Committee members and their Assistants, scheduling meetings, conference calls and arranging catering

Served as events planner for department, working with outside vendors and caterers, negotiating lower costs for company

Arranged travel, domestic and international; responsible for auditing and approving travel reimbursements for team members

•Administrative Assistant, IT Department

Managed the Monthly Account Analyses/Accrual/P&L processes for 10 cost centers, including processing of all invoices, liaised with the Finance department on all issues, including tracking of discrepancies

Served as Budget Coordinator for the IT department, working with Accounting and Financial Planning

Tracked the progress of various IT projects, reporting results and issues to Managers on a regular basis

Updated and greatly expanded the Secretarial Handbook, the SOP Manual for all of the IT Department Assistants (from approximately 10 pages to approximately 50 pages)

Trained Managers and other Assistants on new systems

•Secretary, Sports Marketing Department

Served as liaison between Circuit City Corporate, the Winston Cup Stock Car team, Circuit City Stores, and various media outlets

Managed the Circuit City Winston Cup show car schedule

•Secretary, Merchandising Department

•Thalhimers Department Store, Richmond, VA

•Executive Secretary, Visual Display Department

•Administrative Assistant, Housewares Buying Office

•Sales Associate, Housewares

•Custom Gift Wrapper

•Patient First, Richmond, VA

•Front Office Associate

Software Skills

MS Excel, MS Word, MS PowerPoint, MS Project, MS Access, MS Publisher, MS Outlook, MS Communicator, SharePoint, ConsulTrack, FieldGlass, PeopleSoft e-Procurement, PeopleSoft Financials, Visio, LotusNotes, HP MacWorks, AS400, Adobe Professional, PlanView, OnTime, QuickBooks, domino.doc, Typing Speed – 60+ words per minute

Education and Training

Bachelor of Science – Virginia Commonwealth University, Richmond, VA

Additional Courses: Crystal Reports, Conflict Resolution, HTML, PeopleSoft, MS Project, Meyers-Briggs

Professional/Service/Community Involvement

•Toastmasters: Competent Toastmaster and Competent Leader achieved, served as President, Vice President of Education and Secretary •OA, Inc.: Regional Representative for Richmond, VA, 7 years; Chairman of Bylaws/Policy Committee, Ways & Means Committee Secretary; World Service Business Conference Delegate for Richmond, VA, 6 years, served on Bylaws Committee and Reference Sub-committee for two years •Unity Christ Church of Bon Air: Arts In The Garden, Committee Member, Sub-committee Chairman; Teacher, Youth of Unity (8th through 12th grades); Greeter/Usher; Women of Unity Member •Virginia Power Boat Association Auxiliary: Board Member •Hatcher Neighborhood Civic Association: Secretary

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