Nancy M. Hamilton
Davenport, FL 33897
Mobile 407-***-****
Email Address **********@*****.***
Work Experience
INDEPENDENT CONTRACTOR
April 2010 to present
Positions Held
Performed audit of Wrap Up Insurance Program (OCIP) on the Met II Office Building and Hotel projects in Miami, FL working as an independent contractor through an agency located in Ft Myers. Assumed complete administration of insurance program from another broker; inclusive of collection of insurance and payroll documents from subcontractors, calculation of premium credits and close outs, resolution of subcontractor issues, provide Owner with weekly Excel reports documenting project status, worked closely with insurance carrier in completing annual audits, prepared monthly invoicing to Owner.
HUNT CONSTRUCTION GROUP, Orlando, Florida
September 2007 to January 2010
Positions Held
Insurance Administrator: administer Wrap Up Insurance Program (DCIP) at the Bonnet Creek Resort project for the General Contractor. Liaison to Subcontractors, Owners, Developer, Project Safety, Insurance Broker (Aon) and Insurance Carrier (AIG) associated with the program. Collect insurance information and other related enrollment documents from Subcontractors to provide Insurance Broker for enrollment process. Work directly with Subcontractors and their Insurance Agents to comply with all project/DCIP requirements. Utilize proprietary software for entering customer information into a computerized database (Prolog). Outline in letter/email form to subcontractors the verification of enrollment, procedures for reporting monthly payrolls and man-hours, and certificate of insurance requirements as needed for enrollment process. Work closely with Construction Management and Developer/Owner in developing and issuing Subcontractor and Owner Change Orders relative to all jobsite related issues, including DCIP credits. Assist in preparing PCO’s and running various reports from Prolog. Responsible for administration of workers compensation claims. Work closely with Safety Manager, insurance adjusters, medical providers and injured workers on day-to-day basis to resolve claims in timely manner. Maintain log to closely track workers compensation claims. Provide weekly and monthly reports to Safety Manager. Meet with Insurance Adjusters, Carriers, Owner, Safety Manager and attorneys on quarterly basis to discuss any claim issues and resolve open claims. Maintain contact with injured workers to make sure they make follow-up appointments and monitor progress. Work closely with Project Safety Manager on day-to-day basis relative to accident reporting/claims issues project wide. Provide weekly jobsite updates to Owners, Project Safety and Insurance Broker. Meet weekly with Insurance Broker and Owners to discuss/resolve any enrollment or DCIP credit issues/requirements. Assist Project Accountant with Owner/Subcontractor monthly Payment Applications, Waivers, Subcontract checks, etc., on a monthly basis.
ACI CONSTRUCTION SERVICES, Tampa & Daytona Beach, Florida
December 2005 to September 2007
Positions Held
Administrative Assistant (Orlando-Sanford Int’l Airport Parking Garage and Pedestrian Bridge): responsible for all administrative jobsite functions related to the project, i.e.: Change Orders, Owner and Subcontractor Payment Applications, monthly invoicing, Lien Releases, Notice To Owners, review Subcontractor insurance certificates, work with Insurance Agents to revise certificates per project requirements, work with ACI Risk Management to obtain final approval on certificates and bonds, update various project logs using Expedition, work with IT to resolve computer and printer problems, prepare subcontract agreements, assist with obtaining bids, online ordering of office supplies, etc. Provide administrative support to the Project Manager, Superintendent, and Project Engineer. Various secretarial duties include phones, typing, faxing, and filing. Attend weekly owner meetings. Responsible for the daily inspection of all stormwater erosion and sedimentation control throughout the project and provide Owner with weekly NPDES reports.
HILB ROGAL & HOBBS, Orlando, Florida
February 2003 to October 2005
Positions Held
Senior Account Manager: successfully managed the insurance programs for Marriott International’s Grande Lakes Resort & Spa in Orlando (OCIP), and Dick Corporation’s GSA Federal Courthouse in Miami (CCIP). Liaison with Subcontractors, Owners, Risk Management, Project Safety and Insurance Carriers associated with each program. Collect all required insurance information and other enrollment related documents from Subcontractors. Outline in letter/email form to Subcontractor the verification of enrollment, the procedures for reporting monthly payrolls and work hours, and certificate of insurance requirements. Provide procurement and purchasing with feedback for assistance in bid selection. Assigned policies and issued certificates of insurance to the Subcontractors evidencing OCIP coverage. Provide weekly jobsite updates and monthly bid credit calculations to the clients. Travel to project sites to attend monthly/weekly Project Management and Subcontractor meetings; and to assist with special projects.
AON RISK SERVICES OF FLORIDA, Lake Mary, Florida
February 1998 to February 2003
Positions Held
Program Administrator: successfully managed the Wrap UP Insurance Programs (CCIP & OCIP) for nine (9) projects throughout the southeast and northeast regions. Conduct operation assessments to insure that the insurance program remained on track in order to provide the clients with a cost savings. Collect all required insurance information and other enrollment related documents from Subcontractors. Outline in letter/email form to contractor the verification of enrollment, the procedures for reporting monthly payrolls and man hours, and certificate of insurance requirements. Utilize proprietary software for entering customer information into a computerized database (AonWrap). Liaison with GC, Subcontractors, Owners, Risk Management, Project Safety and Insurance Carriers associated with each program. Provide procurement and purchasing with feedback for assistance in bid selection. Assigned policies and issued certificates of insurance to the Subcontractor evidencing coverage. Assisted Insurance Carrier’s with annual/final close-out audits. Travel to project sites to attend monthly/weekly Project Management and Subcontractor meetings; and to assist with special projects.
Financial Analyst (Island’s of Adventure Theme Park @ Universal Orlando): responsible for all credit calculations for Universal Studio’s Wrap Up Insurance Program (OCIP) for 6,000 plus Subcontractors. Responsible to track, maintain and entry of data from monthly payroll reports for all Subcontractors. Liaison with clients Contract Administrator’s, and Risk Management to assist in credit issue resolution. Responsible to provide monthly bid credit reports to Universal Risk Management. Responsible for tracking and securing all missing information. Collect all required insurance information and other enrollment related documents from Subcontractors. Assist Project Safety and Universal’s Security Badging Department in determining Subcontractor eligibility. Liaison with the Insurance Carrier’s Underwriters and Owners Risk Management to issue insurance policies and certificates to each enrolled Subcontractor. Assist Insurance Carrier’s Auditor with completing interim and project close out audits to assist in determination of final OCIP credit deducts.
TURNER CONSTRUCTION COMPANY, Orlando, Florida
August 1992 to February 1998
Positions Held
OCIP Coordinator (Jurassic Park project @ Universal Studios Orlando): responsible for the daily administration of the Wrap Up Insurance Program (OCIP) for Turner at the Universal Studios Florida, Isla Nublar (Jurassic Park) project including Subcontractor enrollment, insurance certificate/policy issuance, bid credit calculations, monthly payroll tracking, Subcontractor orientation, monthly reporting. Liaison to Universal Studios Project Management, Insurance Broker (Aon), Insurance Carrier (AIG), Turner’s Project Management, numerous subcontractors and vendors associated with project.
Administrative Assistant (Memorial Hospital/West Volusia project): responsible for all administrative jobsite functions related to the project, i.e.: process Change Orders, Estimate Letters, Approval Letters, update various project logs, etc. Provide administrative support for the Project Executive, Superintendent, Assistant Superintendent, and Engineer. Liaison with area vendors for ordering all jobsite related office supplies. Support provided to on-site Project Accountant with Subcontractor monthly billing, i.e.: lien releases, Notice to Owner, Subcontractor change orders, etc. Various secretarial duties included phone answering, typing, and filing. Member of Turner’s Quality Management (TQM) program dealing with Employee Recognition and Satisfaction.
Marketing Coordinator (Business Development/Marketing Dept): responsible for all aspects in designing, creating and writing professional proposals in response to RFI’s or RFP’s and oral presentations when selected to bid a construction project. This was inclusive of but not limited to design of covers and stationary; research to obtain the requested information needed to respond; liaison to Operations Manager, Estimating and Purchasing Managers in determining proposed staffing, bid price, similar project information, and actual proposal contents.
Received national recognition for the design and creation of the logo currently being used for Turner’s National Training Program. Recipient of Turner’s “Corporate Staff Award for Excellence” and “Unsung Hero” awards. Day-to-day liaison in dealing with various vendors and clients relative to my position. Responsible for the organization of the informational and photographic materials used in proposals and at the various tradeshows throughout Florida that best represented the services Turner provides to its clients. Administrative support provided to Business Manager for the Florida Territory and Business Development Engineer located in Turner’s Tampa satellite office. Serve as system support person for Turner’s Orlando office. Responsible for planning of special events such as annual Christmas Party and annual Golf Tournament.
Responsible to develop introductory packages for Turner's new prospects. Responsible to network and target prospective clients; and handle all mass mailings for Marketing and PR advertisements. Involved in the initial roll-out of Turner’s nationally computer-based system “Lotus Notes” including day-to-day data entry and updates. Liaison with Corporate in assigning MJ and contract numbers to newly awarded projects.
EASTMAN KODAK COMPANY, Rochester, NY
August 1985 to September 1991
Positions Held
Information Assistant (Field Automation and Marketing Administration/Commissions Dept): assisted Office Imaging Sales Representatives (OISR’s) in suggestion of appropriate copy equipment based on information provided by Kodak clients regarding their copier usage and requirements through a Duplicating Needs Analysis (DNA) program. Coordinate with an outside company to complete data entry needs. Prepared analytical color charts and graphs detailing the usage information provided to assist the OISR in preparing a marketing proposal.
Support several internal marketing systems, including TERMS/Summary TERMS, Contact Name Update, Purchase Order and Delinquent Billing Reports. Responsible for daily upkeep of Kodak’s Internal Customer Master File and main contact for field administrative personnel inquiries. Interface with Logistics Department during large scale clean up of the Customer Master Files. Marketing liaison during Kodak’s acquisition of IBM’s copy business and responsible for training of contracted personnel to handle keypunching overload. Responsible for planning of special events such as annual Christmas Party, special luncheons, annual Golf Tournaments and annual National Sales meetings.
Executive Assistant (Market Support Operations Dept): provided administrative support to Marketing Manager and twenty-two (22) Marketing Specialists. Responsible for processing picture business card orders for entire Marketing Division. Order stationary and supplies through internal computerized system and interfaced with stockroom personnel for emergency orders and problems. Various other duties included meeting scheduling, phones, travel arrangements, typing, updating and data entry to internal computer systems, and orientation of personnel transferred in from Kodak’s other U.S. locations.
Information Assistant (Sales Forecasting and Analysis Dept): compiled information needed for the output of several weekly and monthly reports that were beneficial in forecasting the annual goals. Succeeded in working with systems personnel to automate these reports; after which the position was therefore dissolved.
Executive Assistant (Information Systems and Analysis Dept): provided administrative support to Copy Products Division Department Managers and ten (10) Specialists. Assisted with District Administrative Support Training Class for Kodak’s Administrative Support throughout the country; inclusive of coordination of training rooms, travel reservations, dinners, luncheons. Co-facilitate Powerbase and Lotus 1-2-3 training classes. Coordinated and prepared training manuals and disks for training classes. Coordinate with outside company to troubleshoot PC hardware problems across the country. Serve as representative for the IT Support Desk in answering questions regarding Wang hardware and software for all field locations. Participate in a 16 week “Higher Achievers” course through Naylor Associates (Rochester, NY).
Projects include:
• Bonnet Creek Resort, Orlando, FL – Waldorf=Astoria (500 rooms), Hilton Hotel (1,000 rooms), and Convention Center, $350 million
• Bristol Myers Squibb, Somerset, NJ – Process Scale Up Facility, $138 million
• Common Support Facility, @ Universal Orlando Resorts – Hotel Laundry Facility, $12.5 million
• GSA Federal Courthouse, Miami, FL – Two 15-story Courthouses, $154 million
• Gallery Place, Washington, DC – 230,000 SF Class A Office Space, 250,000 SF Premium Retail Space including a 14-screen Regal Cinema and Restaurant, 192 Luxury Residential Condominiums, 700 space Underground Parking Garage - $300 million
• George Bush Intercontinental Airport, Houston, TX – FIS Bldg Superstructure/APM Station & Platform, $1 billion
• Grande Lakes Resort & Spa, Orlando, FL – JW Marriott Hotel (1000 rooms), Ritz Carlton Hotel (1000 rooms), $350 million
• Islands of Adventure Theme Park, @ Universal Studios Orlando – Seven Theme Parks, $3.2 billion
• Met II Office Building and Hotel, Miami, FL - 47-story Tower featuring 753,200 SF of Class-A Office Space; 42-story Marriott Marquis Hotel with 375 guest rooms; and 18-story, 833,883 SF Podium that includes Office and Hotel Lobbies and 1,500 space Parking Garage, $350 million
• Miami International Airport, Miami, FL - Terminal and runway expansion, $1 billion
• Orlando-Sanford Int’l Airport Parking Garage and Pedestrian Bridge, Sanford, FL. – 5-story Parking Garage and Pedestrian Bridge connecting to existing terminal, $10.7 million
• Tampa Courthouse, Tampa, FL. – 7-story Courthouse and Chiller Plant, $50 million
• Universal Orlando Resorts – Hard Rock Hotel (950 rooms), Portofino Bay Hotel & Spa (1200 rooms), Royal Pacific Hotel (1265 rooms), South Property (expansion project) - $1.8 billion
Clients include:
• Clark Construction
• Dick Corporation
• Hunt Construction Group
• J.A. Jones Construction Company
• KUD International (aka Kajima)
• Marriott International
• MDM/Metropolitan Life, Joint Venture
• Parsons/Odebrecht, Joint Venture
• Sanford Airport Authority
• Suffolk Construction
• Turner Construction Company
• Universal Studios/Vivendi
Education:
• OSHA 30-hour Construction Outreach Training, Completed July 2, 2008
• Qualified Stormwater Management Inspector, Completed August 24, 2006
• State Of Florida, Notary Public, Issued December 28, 2005
• State Of Florida, P&C 220 General Lines Agent License
• Seminole Community College, Sanford, FL – Studied for General Lines 220, Property & Casualty License, May to August 1999
• Monroe Community College, Rochester, NY – Evening Courses in Business Administration/Marketing, 1986 to 1988
• Bryant & Stratton Business Institute, Rochester, NY – Word (Wang) Processing Certificate, September 1983
• East High School, Rochester, NY – Diploma received June 1975
References Upon Request