Amy L. Maher Gonzales

**** *. ******* *** ● Denver, CO 80231 ● Phone: 303-***-**** ● Email: eyvq25@r.postjobfree.com

Education and Certificates

**** – University of Phoenix, Master of Science in Accountancy

2006 – Stewart Title, Houston, TX, Customer Help Desk Professional

1989 – University of Colorado at Denver, Paralegal Westlaw Certificate

1985 – University of Northern Colorado, Bachelor of Arts, Elementary Education

Experience

2005 – Present (Part-time Volunteer)

Treasurer of Boy Scouts of America, Troop 712 – Approx. 150 members

Duties include on QuickBooks Pro: Weekly A/P, A/R, G/L, deposits and reconcile 65 scout accounts

as well as bank reconciliations.

Participating committee functions: Budgeting, High Adventures, and Fundraisings.

2007 – Present Robert Half, Inc

Various Temporary Placements (Industries: Insurance, Education, Agriculture, and Healthcare)

• Account Payables – Evaluating accuracy of invoices to purchase orders

• Data Entry – record and update pricings and personal information

• Customer Service – Update and process customer’s immediate requests, including claims reporting

2002 – 2006 Stewart Title

Customer Service Technician

• Support 150+ offices in seven different states via the Help Desk

• Network troubleshooting via VPN and Terminal Services.

• Configuration, administration and troubleshoot users account for various programs.

Escrow Assistant/SureClose® Specialist

• Order entry new orders in VAX AIM, AIM 4.1 and SureClose® Programs.

• Disburse and distribute closing files to lenders, brokers & builders, and customers

• Train ten different departments on SureClose® internet program.

• Promote SureClose® internet program at real estate conventions.

2001 – 2002 Oakwood Homes

Customer Service Coordinator

• Provide customer service to new homeowners for their orientation warranty service

• Meet new homeowners and schedule their 45-day inspection

• Provide clerical assistance to Field Representatives

• Develop & maintain Service and Cycle log reports in excel formats

• Assisted field representatives in the field

Amy L. Maher Gonzales – Page 2

2965 S. Whiting Way ● Denver, CO 80231 ● Phone: 303-***-**** ● Email: eyvq25@r.postjobfree.com

Experience (continued)

2000 – 2001 Professional Building Solutions

Installation/Payroll Administrator

• Set up files for future jobs including updating daily incoming schedule for 20-35 homes per week.

• Invoice & reconcile all purchase orders for labor jobs

• Prepare weekly reports for upcoming and finished jobs

• Payroll preparation for 40+ employees and independent contractors

• Human Resource Administration

1991 – 2000 American Solid Surface Fabrication Co.

Accounting/Administrator

• Performed all accounting functions including accounts payable, receivable, and payroll.

• Handled all administrative functions.

• Conducted inside and outside sale calls. Create sales manuals.

• Human Resource administration and training of in-house employees.

• Computer network administration. Automated all management and record keeping systems.

• Developed Word and Excel programs for customer’s quotes.

• Assist in creating and implementing fabricator’s estimate program (CFAB)

Miscellaneous

Notary Public Agent – Expires 06/28/2013

References upon request

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