|Jay W. Anderson
*** ***** **** ****, #***
Merritt Island, FL 32952
I have assisted numerous companies with all facets of automation during my 30+year career. Regardless of your need for employee or contractor, be assured my talent and experience can be an asset for your company.
Working with small software development companies has provided a very “hands on” experience: creating client requirements, systems design, project management, program development, testing, documentation, training, conversion and implementation.
As a management analyst I was the liaison between the company and the IT department, turning business problems into automated solutions. I attended high-level management meetings to assure corporate direction could be supported by IT, providing recommendations, requirements documentation, system design and project management. I regularly met with users to identify and document issues and new requirements. I worked closely with all levels of management to provide the information to manage every aspect of the business.
I adhere to schedules and deadlines, which are vital to success. I’ve worked my entire career “on call”, when there are problems that have to be fixed, you can count on me to get them resolved. I use the KISS philosophy and live by “if it’s worth doing, it’s worth doing right [the first time]”. I have worked with many large and small companies worldwide and succeeded in creating automated solutions for their unique problems that integrated into a master system.
Included are my bio and a letter of recommendation from John Fraser.
Thank you for your time and I look forward to working with you.
Jay W. Anderson
I have been automating businesses since 1975. Working with a wide range of companies and systems has given me full knowledge of; Project management, Inventory management, Revenue management, User interfaces, Payments, Receivables, Vendor payables, Pricing management, Data conversions, VAT & GST capabilities and Interfaces to other systems (accounting, credit cards, etc.).
- Automated cruise lines, tour operators, charter airlines, resort management companies
and shipboard operations.
- Project manager for a complete cruise line management system for Sitmar Cruises.
On time and under budget, managing a ten person staff.
- General manager for a six person staff supporting Premier Cruise Line.
- Independent consultant for travel systems software development company TTG,DTS,IBS.
- Implementing systems for property management companies.
Property management systems implementation
Independent Consultant – Travel Systems Software Development
(1992 – 2009 – TTG, DTS, IBS – Tour Partner(, Cruise Partner( & Ship Partner()
- Designed, developed and implemented full interfaces (comma delimited and XML) for
airlines, hotels, car rentals, credit card processing & accounting systems.
- Responsible for all finance aspects of the system.
- Programmer/Analyst for shipboard management system using Progress GUI.
- Software conversions from Progress character to GUI and GUI to web.
- Expert knowledge of Progress products, including application servers & WEBSPEED.
- Used Roundtable for software deployment, implementation and change management.
Premier Cruise Line – Cruise Line (1989 – 1992 – Cocoa Beach, FL)
- Management Analyst
IBC – Software Development Company (1987 – 1989 – Cocoa Beach, FL)
- General Manager (satellite office supporting Premier Cruise Line)
- Five programmers and one receptionist
Sitmar Cruises – Cruise Line (1982 – 1987 – Los Angeles, CA)
- Management Analyst
IBC – Software Development Company (1975 – 1982 – Los Angeles, CA)
- Computer Operator, Programmer, Senior Analyst, Project Manager
- Tour operator systems, cruise line systems & charter air line systems
Utilized MS Office products including Project and Publish as well as Visio.
Prestigious Companies I Have Worked With:
C.I.E.E. (charter airline), I.T.S. (charter airline), Carnival Cruise Lines,
Pleasant Hawaiian Holidays, Sitmar Cruises, Premier Cruise Line, Costa Cruises,
Festival Cruise Line, Louis Cruises, Star Cruise Line, Globus Tours, Delta Queen,
MSC Cruises, Vail Resorts and Yankee Holidays.
July 10, 2009
To Whom It May Concern:
Re: Jay Anderson
Jay worked for me as a contractor from 1992 until early 2009. During this period we were involved in developing and maintaining reservations and property management systems used by cruise lines, resort management companies, and tour operators worldwide. The products are mission critical to the client companies, and are deployed in the Americas, Europe and Asia. The original company was Travel Technologies Group, subsequently became Discovery Travel Systems, and was sold to IBS Software Services, an India based company, in 2006.
Jay played a number of roles over the 17 years we worked together. These included systems analysis, design, project management, code development, QA, documentation, conversion and implementation, as well as product support. Jay always demonstrated a strong ability to work with clients both remotely and on-site. He could always be relied on to work independently and solve issues that might arise under pressure. For example, he made numerous trips on board cruise ships of client companies to do product implementations when contact with the shore side offices was difficult at best.
As a consultant, I felt I could always rely on him to carry out assigned tasks with a minimum of supervision. As a colleague, I could always turn to him for sound advice on product design and solutions to technical issues. In early 2009, IBS decided to downsize its US operation and rely on its off shore staff affecting Jay along with virtually all of the original company staff.
I would recommend Jay to any organization looking for a seasoned IT professional, who can work effectively in both on-site or particularly from a remote location.
John A Fraser
Senior Vice President
Product Strategy- Cruise & Tour Systems
IBS Software Services Inc
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