SHERMAINE SAMPSON

**** ****** *** ****** ****, Fl 32405

850-***-****/850-***-**** | ex5uj3@r.postjobfree.com

OBJECTIVE

Seeking a position with a company which will require me to utilize my skills, abilities, and experience in the Customer Service and Sales field to ensure the company’s success.

KEY STRENGTHS

• Solid Work Ethic • Versatile Background • Administrative Skills

• Customer Oriented • Communication Skills • Sales Experience

PROFESSIONAL QUALIFICATIONS

Clerical

•Greet and assist customers in person and by telephone to provide information about products enter orders, and direct to appropriate department or staff.

•Refer unresolved customer grievances to designated departments for further investigation.

•Obtain customers' names, addresses, billing information, enter into computer order forms.

•Explain products to customers and completed and kept records of accounts and orders.

•Collect payment by credit cards and personal checks.

•Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail.

Marketing

•Deliver prepared sales talks to businesses to set appointments for clients.

•Contacted businesses by telephone in order to solicit sales products.

•Maintain records of contacts, accounts, and orders.

•Maintain assigned customer accounts and developed new accounts.

•Contact and explain specific types of advertising that would help promote products or services for current and potential customers.

•Adjust sales scripts to better target the interests of individuals.

EMPLOYMENT HISTORY

03/08-04/10

05/09-12/09 Sales Representative

Caller/Real Estate Stewart Response Group

(work from home)

Best Business Agent

(work from home)

Portland , ME

Bethesda, MD

09/07-05/08 Appointment Setter Brighten Communications

( work from home) Phoenix, AZ

11/06-04/07 Account Representative West Corporation Inc San Antonio, TX

01/2001-10/06 Classified Sales Representative The Town Talk Newspaper Alexandria, LA

EDUCATION

Associate of Arts in Psychology May 2012, Gulf Coast Community College, Panama City, FL

Business Administration Coursework, University of Louisiana at Lafayette, Lafayette, LA

Medical Coding& Billing Certificate 2010 , Gulf Coast Community College, Panama City, FL

CERTIFICATES

Growing Your Money: Personal Financial Tools | Career Planning Workshop

Software: MS Word, Excel, Act 6.0, Quark Express, Powerpoint, Top Producer

REFERENCES

References and Additional Work Experience available upon request.

Contact this candidate