Customer Service Sales

Resume of Paula Lewis

Skills Profile

Extensive customer relations background

Excellent ability to demonstrate and explain products to customers

Experience working with jewelry merchandise

Proficient with Microsoft products and other various software

Knowledge of and experience with POS register system

Employment History

May 2012 to Present

Belk Ladies Department

Sales Associate

Assist customers with locating merchandise

Customer Service

Accurately process sales and credit transactions

April 2011 - November 2011

Dillard’s, Shreveport, LA

Fashion Fair/Clarins Beauty Advisor

Advise customers on the Beauty and Skin concerns

Take customer payments

Open new store accounts

Make daily counter sales goals

April 2010 – March 2011

Belks Fine Jewelry Department, Shreveport LA

Fine Jewelry Associate

Outstanding product knowledge

Successfully completed all jobs on time as requested

Accurately process sales and credit transactions

Maintain clientele records for future promotions and follow ups

Repaired and cleaned various jewelry merchandise

July 2007 - March 2010

U S Support Company, Shreveport, LA

Embarq Repair Technical Support Engineer

Provide exceptional customer service for billing inquiries and instructions

Receive incoming sales calls regarding residential home phone services

Assist in troubleshooting long distance and residential repair issues

Submit trouble tickets for technical assistance when necessary

July 2006 - July 2007

Horseshoe Casino and Hotel, Bossier City, LA

Security Officer

Patrol and inspect property to protect against fire, theft, vandalism and illegal activity

Maintain order and protect the property, staff and guest

Use audio and video equipment to observe casino operations

October 2005 - May 2006

Disabilities Board of Charleston County, Charleston, SC

Residential Specialist

Assist in the prevention of job related injuries and illness, provide monitoring and emergency care services and help employers implement health and safety standards

October 2003 to May 2005

Friedman’s Jewelers

Fine Jewelry Consultant

Customer Service, greet customers

Handle client and store accounts

Involved with sizing, repairs, and cleaning

Organized trunk shows for clients

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