Administrative Assistant

Christina M. Spillman (Nguyen)

Phone: 714-***-****

***** ******* ****. #***, ****** Village 91607

*.**********@*****.***

Occupational Skills:

Team Management, Customer Service, Office Administration, PC & Mac, MS Office: Word, Excel, PowerPoint, Outlook, Accounts Payable/Accounts Receivable.

Experience

Administrative Assistant, Aug 2009 to Sept 2011

Mosny Technical Solutions: 323-***-**** Aaron Mosny, Quality Assurance Manager

Office Administration & Personal Assistant Role Including: Data Entry, Incoming/Outgoing Calls, Fax, E-Mail, Scanning, Mail Distribution, Appointment Setting, Conference Call Coordinating & Bookkeeping.

Maintained Quality Assurance, Customer Service, & Business Best Practices

Front Desk Lead, June 2008 to July 2009

Nifty After Fifty: 714-***-**** Kelly Thompson, Regional Manager

Lead Customer Service & Support Role

Train & Supervise Two Employees

Appointment Scheduling

Insurance Verification

Opening and Closing the Facility

New Member Training including: Introduction, Tours of the facility, & Software Training

Maintained Quality Assurance, Customer Service, & Business Best Practices.

Production Administrator, May 2006 to February 2007

Multimedia Games: 512-***-**** Allen Scott, Production Manager

General Office Administration Role including, Front Desk Customer Relations, Data Entry, Incoming/Outgoing Calls, Fax, E-Mail, Scanning, Mail Distribution, & Timecard Management.

Maintained Customer Service, & Business Best Practices.

Assistant Team Lead, February 2005 to March 2006

Affiliated Computer Services, Inc: 214-***-****

Interviewed, Trained, & Supervised Twenty Employees

Organized Performance Evaluation & Accuracy Expectations of Employees

Daily Status Reports

Student Loan Processing

Data Entry, Incoming/Outgoing Calls, Fax, E-Mail, Scanning, Mail Distribution.

Maintained Customer Service, & Business Best Practices.

Front Desk Receptionist, January 2004 to January 2005

Helpmates 949-***-****

General Office Administration Role including, Front Desk Customer Relations, Data Entry, Incoming/Outgoing Calls, Fax, E-Mail, Scanning, Mail Distribution

Maintained Customer Service, & Business Best Practices.

Education

Norco Senior High school – Norco, CA

3.8 GPA - Graduated With Honors

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