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Customer Service Sales

Location:
San Mateo, CA, 94403
Salary:
Negotiable
Posted:
May 28, 2012

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Resume:

Ayisha K. M. Stubbs

**** ********** *****

San mateo, California 94403

510-***-****

esvar1@r.postjobfree.com

PROFESSIONAL PROFILE

High performing and innovative sales associate, with experience in bridal, pack and hold consultation, office management, invoicing and debt resolution. Driven by customer service and operational excellence to consistently achieve outstanding results. Knowledgeable in Microsoft Word & Excel, Oracle, and Lawson.

DEMONSTRATED AREAS OF EXPERTISE & VALUES

- Customer Focus - Teamwork

- Results-driven - Collaboration

-Training & Mentoring - Strong Work Ethics

- Impeccable Integrity -Ability to work with all levels of personnel

PROFESSIONAL EXPERIENCE

Bimbo Bakeries March 2011 – October 2011

South San Francisco, California 94080

Data Entry Clerk

Collect and sort paperwork

Responsibilities included transferring information from paperwork into computer system, and creating and running reports.

Bed Bath & Beyond August 2009 – March 2011

San Mateo, California 94403

Sales Associate

Successfully achieved highest rated customer satisfaction performance and customer assistance

Realized a 5% increase in bridal sales as a result of providing exceptional bridal consultation services

Provided exceptional assistance and service to college-bound students in Pack and Hold department

Recognized as outstanding trainer and facilitator for new employees orientation

St. Peters University Hospital November 2004 – January 2005

New Brunswick, New Jersey

Medical Records Clerk

Demonstrated exceptional accuracy in data entry and cataloguing of patient information in the computer system. Additionally, provided outstanding assistance in mailing billing statements to patients or Collection Agency, as required.

Successfully achieved greater than 95% success rate in collecting unpaid bills and mailing billing statements

Received Employee-of-the-month award for achieving zero (0) data backlog

Home Depot October 2004 – November 2004

Jamesburg, New Jersey

Inventory Clerk

Scanned all pick tags from warehouse into the computer system

Achieved greater than 95% inventory record accuracy during cycle counts

Phoenix Management May 2004 – August 2004

Middlesex, New Jersey

Independent Contractor

Assisted in the aggressive promotional campaigns for various fragrances, often traveling to different states for sales conferences

Achieved recognition and acknowledgement for achieving the largest sales volume for the month of July

Dr. Allan D. Tiedrich May 2003 – May 2004

Somerset, New Jersey

Receptionist/Physical Therapist Assistant

Provided dual duties as receptionist and physical therapist assistant. As receptionist, responsible for patient scheduling, pre-certification, answering telephones, filing patient charts, and customer service.

Provided outstanding assistance to physical therapist, ensuring that patients had appointments for therapy sessions, assisted patients with exercises, securing hot or cold packs, and making sure patients had updated therapy prescriptions.

King Teleservices December 1999 – June 2001

South Plainfield, New Jersey

Customer Service Representative

Responsibilities included sending out shareholder information, assisting shareholders in filling out forms for stock withdrawals

Provided assistance to shareholders in retrieving balances and with stock transfers

Dr. Allan D. Tiedrich October 1998 – October 1999

Plainfield, New Jersey

Basic responsibilities included patient scheduling, assisting patients with exercises, securing hot or cold packs, and ensuring that patients had updated therapy prescriptions

EDUCATION

Middlesex County College September 1997 – December 2003

Edison, New Jersey

Major: Biology

GPA= 3.0/4.0

Piscataway High School September 1996 – June 1997

Piscataway, New Jersey

Diploma

Westover High School September 1993 – June 1996

Albany, Georgia

HONORS & AWARDS

1995 Award of Academic Excellence

1996 Honor Roll

ADDITIONAL ACTIVITIES and AFFILIATIONS

Little Sister, Zeta Archonettes

o Organized food drives, organized and provided oversight to car washes, led fund raising activities that exceeded goal by 20%

o Provided community service by visiting the elderly in numerous nursing homes, delivered meals to elderly or disabled citizens, and participated in scheduled trash clean-up

Big Brothers & Sisters of Southwest Georgia

o Recruited school age inner city youths into the organization and provided tutoring for Middle School students to improve academic performance, encouraged students to pursue higher education, and provided recreation outlets and companionship. Maintained a minimum GPA of 3.5 to retain tutorial status within organization

Cheerleader, Track Team, Spanish Club, Literary Club, Marching Band

Reference Available Upon Request

Salary is Negotiable



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