Customer Service Administrative Assistant
**** ****** ****** ***
Plant City, FL 33566
Microsoft Office: Word, Excel, and Power Point. Microsoft Outlook, typing - 50 wpm, data entry, invoicing, switchboard - up to 10 lines, Desktop Publishing using Adobe Photoshop Elements, Quark and Corel. I have created databases, flyers, and newsletters, using Filemaker Pro, Windows 98, 2000, XP and Vista. Travel arrangement experience, over 10 year’s office experience, attended several seminars regarding time management and organization. Light AP/AR experience.
Skillpath Seminars: “Design Attention Grabbing Brochures“, and “The Indispensable Assistant”.
Franklin Covey “Focus” course.
El Cajon Adult Education: Computer courses for Word, Excel and Power Point.
USA Services 9/24/2010 to 11/07/2011
Run daily operation. Price work orders, create billing/revenue/vehicle maintenance reports using Excel, compose professional correspondence, process payroll, gather information for proposals/marketing/and newspaper ads, drug screening, phones, filing, copying, faxing,
American General Life & Accident Insurance Company 03/17/2007 to 8/15/2008
Senior Support Specialist.
Assembled reports and sales material, ordered office supplies, updated and created spreadsheets, Street Atlas - DNC leads for salesmen, mail merges, customer service, organized and updated supply closets, researched area events for tradeshows, assisted agents and clients with accounts, MS Office, research, cash handling, shipping and receiving of materials, and inner office mail. (615)***-****, Human Resources. Left for a more professional atmosphere.
Identifax of Tampa Bay 05/14/2007 to 02/11/2008
Typed reports, answered phones, made video tape copies, designed flyers, inserted still into reports, proofing, and general office duties. (813) ***-****, Marilyn Harrison. Left for a higher paying position.
Whitmyer Biomechanix/Solid Advice Engineering 02/23/2004 to 4/16/2007
MS Office, responsible for publishing the company newsletter, coordinated travel arrangements, updated staff directory. Responsible for all correspondence, planned the company events, handled incoming and outgoing mail, created a competition database using Filemaker Pro, shipping and receiving of materials and greeted clients with courtesy and professionalism. (813) ***-****, Jody Whitmyer. I also answered phones for the second company in the same building - Solid Advice Engineering (813) ***-****, Sharon Hillman. Company closed.
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