Swathi Priya

Quality Assurance Analyst

469-***-**** (M)

eslhyr@r.postjobfree.com

OBJECTIVE

Seeking a Software Testing, Quality Assurance position in a dynamic environment where innovation, hard work, passion for quality and sense of ownership are valued and encouraged.

SUMMARY

6+ years of good functional knowledge and extensive testing experience in Software analysis, Software Quality Assurance Testing in Manual and Automation for Finance, Retail pos and Telecom Domain.

Extensive experience in Manual Testing and Specialized in writing Test cases and Testing Life Cycle and creation of Test data .

Good experience in QA methodologies like Software Development Life Cycle (SDLC), Agile, Waterfall Model from project definition to post-deployment and experienced in complete Software Testing Lifecycle.

Experience in Functional Testing, Database Testing, System Testing, Regression Testing, Smoke Testing, Adhoc Testing and GUI Testing.

Experience in managing the testing process using Mercury QTP (Quick Test Pro).

Very good experience in doing Manual Testing by using defect management tools like Quality Center, Clear Quest, JIRA and BugZilla.

Experience in UAT (User Acceptance Testing) Test Strategy, UAT Test Plans and UAT defect reporting.

Very good exposure on Bug Life Cycle and STLD.

Expertise in Agile/Scrum Implementation Management.

Good functional knowledge and testing experience in Web services.

Expert in test scripts development and coordinating with development team to fix bugs.

Experience on MS Office (Word, Excel, PowerPoint, Outlook, Access).

Ability to meet deadlines, handle pressure and co-ordinate multiple tasks in a work / project environment.

Resourceful team player and capable of delivering tasks within stringent timelines and work in a team and Independent.

TECHNICAL SUMMARY

Operating Systems: Windows 7/XP/2000/2003, Linux v 5.0(Red Hat), UNIX, UNIX (Solaris 2.51, HP-UNIX 9.x, AIX 4.x).

Languages: Java, C, C++, JavaScript, .Net, VBScript, SQL, PL/SQL, TOAD

DBMS: Oracle 8i, 9i, 10g & 11g, MS SQL Server 6.0, My SQL

Configuration management tools: SVN, MS VSS, Clear Case, SharePoint.

Testing Tools: HP Quick Test Professional, Soap UI,Selenium,Multi Test Manager.

Bug Reporting: HP Quality Center, Bugzilla, Clear Quest, JIRA, Test director.

Web Technologies: HTML, XML, SOAP.

Application Servers: Web Logic, IIS, Web Sphere, Oracle Application Server, IBM Web Sphere and Apache

Methodologies: Agile, Water fall, RALLY, VersionONE

Deployment & Packaging Tools: Amdocs Ensemble

Browsers: Internet Explorer, Mozilla Fire fox, Google Chrome.

EDUCATION

Bachelors, Computer Science Engineering

PROFESSIONAL SUMMARY

Rent-A-Center Jan 11 – May 12

QA Analyst

Roles and Responsibilities

Actively Involved in Software Development Life Cycle and Test Life Cycle, Test strategies, Methodologies and processes.

Developed test cases in Quality Center (QC) for all modules for Life Events and New Hire system and Accruent system.

Involved in creating the QA test plan and traceability matrix.

Extensively involved in performing Functionality, Integration to meet the deadlines when required to do Regression testing.

Responsible for User Acceptance testing by giving demos to the client and getting sign off.

Attended daily Stand up meetings where the application is using Scrum methodology for development and completed testing as per schedule in Sprints.

Written SQL queries to validate the business rules in Oracle database through Toad as part of Backend testing.

Worked closely with Benefit Leads and Developers to isolate and troubleshoot defects and monitored until resolved.

Analyze & Debug through Error logs.

Properly documented defects in Quality Center and follow up on bug resolution progress and escalate road blocks to the Lead appropriately.

Ability to communicate , Share the knowledge with cross functional teams for requirement brainstorming sessions.

Prepared and participated in weekly status meetings, conducted walkthroughs, documented proceedings.

Environment: Java1.5, Oracle, SQL, Toad, HTML, J2EE, Servlets, XML, IE7.0, HP Quality Center 10.0.

CashAmerica Feb 09 – Dec 10

QA Analyst

Roles and Responsibilities:

Analyzed the Business Requirement Document (BRD) and Functional specification Documents by participating in requirements review meetings

Designed and developed the Test Plan, Test Scripts and Test Strategies for different business loan modules such as Lookup and Manage Customer , Payday Loan Application ,Reminder Calls, Servicing the Loan.

Defects were tracked, reviewed, analyzed and reported through HP Quality Center.

Responsible to test the business flow of Lookup and Manage Customer, Payday Loan Application ,Reminder Calls, Servicing the Loan.

Performed GUI Testing, smoke testing manually and ran automated scripts for Regression Testing of the Application using QTP.

Create various functional test scripts for designed UI, perform Backend / Web services testing.

Coordinated with testing team with onsite and offshore teams

Recorded Tests using Automation tool QTP and checked the functionality of the application .

Coordinated with Project Managers, Business Analysts and System Analysts to set up the pre-validation and validation environment to execute the scripts.

Developed Test plan, Test case to test Lookup and Manage Customer module which consist of CustomerID, CustomerNumber,PreferredContactMethod etc.

Written Test plan, Test case to test for the Payday Loan Application module it displays LoanApplicationID, RequestAmt, ApprovedAmt ,LoanApplication Status etc.

Involved in performing Functional Testing for Servicing the Loan module which services the customer through payoff, partial payment, sending deposit date, extend due date, voids and refunds.

Attended daily Stand up meetings where the application is using Agile methodology for development.

Participated in prioritizing user stories for sprint planning sessions and iterative development.

Attended Rally Agile SCRUM Implementation Training.

Participating in a cross functional and multi-team implementation of Agile/SCRUM software development methods while utilizing Rally software.

Work with developers, business and Release managers to discuss ways to fix the defects.

Performed Regression Testing after defect fixes and Modification for different loan modules.

Mentored new team members to understand the different module functionality in the AUT (application under testing).

Properly documented defects in QC and follow up on bug resolution progress and escalate roadblocks to the Lead appropriately.

Environment: Java1.5, Oracle, SQL, Toad, HTML, J2EE, Servlets, XML, IE7.0, HP Quality Center 9.2, RALLY ,SOAP UI , QTP , Multi Test Manager (MTM).NET,UNIX.

Walmart-Stores, Inc. Nov 07 – Feb 09

QA Analyst

Roles and Responsibilities:

• Reviewed the Business and System requirements. Attended Test Case Review, Requirement Handoff and Dev Handoff meetings, daily standup meeting and walkthroughs for review and resolution of Business and System requirements

• Worked for the Global Logistics System (GLS) team which supports different areas of the grocery Distribution Center's (DC) and their strategy.

• Designed the User Acceptance testing from the Use Cases and also inputs from Business Analysts and SME’s providing sufficient coverage of all scenarios.

• Created Test Plans, Test Cases, Test Scripts based on the set of Business and System Requirements that has been approved by the team.

• Gathered Test Data in order to test all scenarios based on the test cases.

• Developed Status Reports, Test Execution Presentations and Test Scripts.

• Extensively involved in performing Black Box Testing, Integration Testing, System Testing, and Regression Testing.

• Executed Test cases and reviewed the results by comparing actual results against the expected results and documented all testing performed.

• Certified when there is no difference between the actual and expected results. All variations are documented and reported if there is any difference between actual and expected results.

• Reported the Defects that were encountered during the testing process in Quality Center and assigned them to the Software Developers.

• Performed Regression Testing of change controls to ensure all errors have been corrected and no new errors have been introduced or missed after the developer corrected coding errors.

• Worked closely with Functional Architects and Developers to isolate, track, and troubleshoot defects and monitored defects until resolved.

• Written SQL queries to retrieve data from tables for Back-End and End-To-End testing.

• Executed the test cases and documented the defects found in UAT.

• Resolved the defects as per the mutual consensus and to the satisfaction of the stakeholders and the end users who are real business users.

• Interacted with the business analysts in the business acceptance testing on meeting the business requirements of the business scenarios.

Environment: Java1.5, Oracle, SQL, Toad, HTML, J2EE, Servlets, XML, IE8.0, HP Quality Center 8.0, JIRA

Qwest Communications May 06 – Nov 07

QA Analyst

Roles and Responsibilities:

Involved in overall project quality assurance activities including system requirements and design, test strategy and test case development, test results documentation, prioritization, and resolution.

Executed automated test scripts, analyzed the results and reported bugs in QC.

Recorded the Test cases using Automation tool QTP and checked the functionality of the application for every release.

Prepared reports and test results after each release cycle for management and further test planning using Quality Center.

Used XPath Assertion to tests a document for well formedness, which has the option of validating XML Response using XML Spy.

Inserted XML Checkpoints in verifying data content to make sure there is no change to elements, tags, attributes or value of XML in QTP.

Performed functional testing of billing module, which contained information about customer calls, duration, rate etc.

Created Test Sets in Quality Center, mapped test cases to the test sets, execute the test cases and tracked defects through Quality Center.

Regression testing is performed after each build is released into test environment.

Tested GUI and functionality of the application under tests using multiple browsers on multi platforms and interpreted the positive and negative results.

Performed Data-Driven Tests by passing different sets of data and checked weather the information entered is updated into the database

Responsible for documenting the process for future references.

Prepared and participated in weekly status meetings, conducted walkthroughs, documented proceedings.

Initiated QA team and implemented Quality Assurance processes, QA Plan, Automated test cases, task management, Defect tracking, traceability matrix, metrics based performance test analysis and System Risk Management.

Worked in Agile Scrum Environment collaboratively with team.

Coordinated with Project Managers, Business Analysts and System Analysts to set up the pre-validation and validation environment to execute the scripts.

Environment: Amdocs application, Quick Test professional, JIRA ,Java, J2EE, Web Logic, HTML, VB Script, Java Script, Oracle 10 g, XML Spy.

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