US Citizen

Cell: 240-***-****

Email: eolsb5@r.postjobfree.com

SUMMARY

• 12 years of experience in Information Technology with 6 years of experience as an Analyst

• Expert in analyzing business requirements and designing applications to fit client’s business needs

• Experience in manual testing and exposure in using Automated Tools like Quick Test Professional, Load Runner, WinRunner, and Selenium.

• Experience with defect management tools like Quality Center, Excel, Test Director, and Clear Quest

• Performed various kinds of testing like Smoke, System, Integration, Functional, GUI, Regression, User Acceptance, Load, Stress and Volume testing of standalone, web based, and client/server applications

• Extensive experience in creating and executing test plans, test cases, test scenarios and test deliverables.

• Coordinated between business analysts, developers, and testing team to discuss requirements and progress of various projects on a weekly basis.

• Generated and maintained Test results report, Requirements Traceability Matrix

• Expertise in helping the development team in design, coding and bug fixing to meet the dead lines.

• Worked in various facets of software development lifecycle (SDLC) like analysis, development and testing.

• Familiar with SQL, Unix Shell Scripting, C++, Java, and Assembly Programming

• Extensive experience in MS Office tools (MS Project, Access, Excel, Word, and PowerPoint)

• Excellent team player with strong interpersonal and communication skills, hard working, high level of motivation, ability to perform well independently, and ability to work under pressure

• Strong analytical, organizational, planning skills, problem solving skills, and detail oriented

• Capability to master new technologies and control its full range of potentials

• Positive, can-do attitude, adept at multi-tasking with high degree of autonomy in fast-paced environments

• Proven ability to work under strict deadlines and effective prioritization of workload

• Demonstrates leadership ability and sound judgment

TECHNICAL EXPERTISE

• Testing Tools: Quality Center, Quick Test Pro, WinRunner, LoadRunner, Test Manager, Clear Quest

• Operating Systems: Windows 95/98/NT/XP, UNIX, MAC and Sun Solaris

• Databases: Oracle, MS SQL, MS Access

• Languages: C, C++, SQL, VB, J2EE, JAVA, HTML, Cecil

• Web technologies: PHP, Ajax, VBScript, JavaScript, XML, Dream Weaver, FrontPage

• Methodologies: Agile Methodology, V-Model, Waterfall Model

• Tools / Utilities: FTP, Telnet, Putty, SQL Developer, Toad, Visio, Design CAD, Adobe PhotoShop, Macromedia Flash, MS Office (Word, Excel, Project)

PROFESSIONAL EXPERIENCE

National Electronics Warranty, LLC (N.E.W.), Columbia, MD July 2010 – Present

Business Analyst II

• Provide technical support and relationship management to clients

• Interface with clients via phone, email and occasion on-site visits to gather requirements, and analyze the impacts of new requirements

• Communication includes 1st and 2nd level technical support on the use of the application as well as new feature requirements and notifications

• Document and maintain any changes made to the client's application after the initial implementation has been delivered to the production environment

• Assist in Unit Testing and providing support to customer support, quality assurance teams, and development on implementation details

• Plan monthly releases to production with Project Manager and Business Operations Manager

Quality Assurance Analyst II November 2009 – June2010

• Lead small QA teams, supervising day to day work, assigning tasks, and monitoring progress

• Planned, designed and scripted test cases and arranged the Test bed to facilitate test execution

• Performed functional and regression testing

• Engaged in developing automation test scripts using QTP

• Updated and maintained Requirement Traceability Matrix to make sure that all requirements changes were captured

• Published daily and weekly status reports to keep the project team well informed on project status

• Work closely with Business Analyst, Project Manager and Development team to review and analyze requirements

NASA, Greenbelt, MD April 2006 – August 2009

Software Quality Assurance Analyst

• Wrote test cases and automated test scripts using Quality Center & Quick Test Professional for reconfiguration of Mission Operation Center (MOC) applications in Unix, Windows, and Sun Solaris platforms

• Planned, designed and scripted test cases and arranged the Test bed to facilitate test execution.

• Performed functional and regression testing for spacecraft local operation procedures.

• Engaged in developing automation test scripts using QTP for spacecraft local operation procedures.

• Implemented library of functions using VBScript.

• Performed data driven testing using parameterization to test with different sets of data

• Ensured execution of test cases against different Operating Systems and Various Internet Browsers (Firefox, IE 6.0, 7.0, 8.0) to test the versatility of the application.

• Used LoadRunner VuGen, Controller, and Analyzer for performance testing of data processing, spacecraft telemetry, computer systems, telecommunications systems, classified networks, spacecraft systems and its subsystems

• Updated and maintained RTM to make sure that all requirements changes were captured

• Participated in Bug Scrub meetings with the Engineering team and Business team to determine timelines and release schedules.

• Published daily and weekly status reports to keep the project team well informed on project status.

• Participate in multi contract project team environment

Environment: Quality Center, Quick Test Professional, Load Runner, VB Script, Windows, UNIX, Sun Solaris, Oracle, SQL Developer

University of Maryland, College Park, MD April 2002 – April 2006

Software Tester

• Reviewed requirements (use cases, change requests, problem reports) with Business Analyst, Project Manager, Developers and QA Team

• Designed, Developed and Implemented Test Plans and Test Cases for various applications

• Executed test cases manually using IBM Rational Test Manager

• Created defect reports in ClearQuest and worked closely with developers to reproduce defects and tracked it to closure.

• Create and review test results analysis report and get approved by QA manager and PM.

• Perform Functional, Smoke, Black Box Testing, Regression, Multi-Browser and User Acceptance Testing for various applications.

• Provided weekly updates thru status reports regarding all project to the QA manager.

• Attended weekly team meetings and updated status of different projects using MS Project

Environment: Rational Test Manager, Rational Clear Quest, Windows, IE, Firefox, MS Project, MS SQL

Prince George’s Community College, Largo, MD September 2000 – December 2001

Student Programmer

• Created the unit test cases for the rule creations and also the process framework.

• Created configuration files necessary for deploying the application in different environment.

• Created build scripts for deployment of the modules

• Created Views, complex queries, stored procedures and Triggers in SQL

• Deployed the application in the production and test environment

• Troubleshoot, debug, and fix bugs at every stage application development with unit testing.

• Designed and developed the technical detail design documents.

• Extensive experience in User/Customer interaction, requirements gathering, design, development, and deployment using core technologies C++, C.

• Developed flexible, more user interactive and user-friendly GUI’s and Web Pages, reusable classes, functions.

EDUCATION / TRAINING / CERTIFICATION

Wizards Training, Herndon, VA

Quality Assurance Training, 2006

Capitol College, Laurel, MD, January 2005 – Present

Pursuing Bachelor of Science, Astronautical Engineering

• Expected Year of Graduation: May 2010

• Honors: Capitol College President’s Scholarship recipient, Dean’s List

Prince George’s Community College, Largo, MD, September 1999 – December 2001

Associate Degree in Computer Science

• Honors: P.G.C.C. Dean’s List (3 semesters)

• Member of Phi Theta Kappa Int’l Honor Society

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