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Customer Service Management

Location:
Houston, Texas, United States
Salary:
Open
Posted:
April 16, 2012
Email:
eh904k@r.postjobfree.com
Contact Info:
*************@*****.***


CHASTITY CHANTEL HATFIELD

Houston, TX

(Cell) 281-***-****

(Alt) 713-***-****

Email: eh904k@r.postjobfree.com

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Objective

To obtain a position with a nationally recognized organization that will utilize my experience, and training while providing the opportunity for professional growth and advancement.

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Education

Texas School of Business- Medical Coding and Billing Certificate Houston, Texas

Nov. 2010 to Nov. 2011 Graduation Date: Nov 2011

• CPT Coding • OSHA & HIPAA Certified

• ICD-9 CM Coding • Medical terminology

• Medisoft • CPR Certified, Dec. 2010

University of Phoenix- Psychol. Associates Degree Candidate Houston, Texas

Aug. 2008 to Dec. 2009

• Project Management • Psychology

• MS Office for Professional Staff • English

• Key Board and Documenting and Formatting • Professional Office Procedures

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Key Skills

Office Skills Office Management Spreadsheet/Report Records Management Event Management

Calendaring Database

Filing Front Desk Receptionist

Executive Support Travel Coordination

Copying

Computer Skills MS Office MS Excel

MS Word MS Outlook

MS PowerPoint Data entry

75WPM

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EXPERIENCE:

08/2011-01/2012 Allied Data Corporation.- Collections Representative Houston, Texas

• Collections, resolve customer service disputes, assist during claims process.

07/2011-08/2011 Dr. Ateki Zaki M.D.- Externship Houston, Texas

• Billing, Practice Fusion, E-Scribing, Prescription Refills, EMR, appointment scheduling, and filing.

03/2010-04/2011 Lane Bryant Houston Texas

• Maintained High level of customer service, unloaded shipping orders and maintained store apperance

02/2008 -01/2009 Wal-Mart- Cashier/Sales Associate Houston, Texas

• Maintained high level customer service, managed freight orders, worked as needed in various departments.

06/2006 -05/2011 BLH Computer Consulting- Admin. Assistant Houston, Texas

• Monitors or oversees the monitoring of a variety of account expenditures; maintains and reconciles budgets for various accounts, Prioritizes and arranges meetings, conferences, and appointments for supervisor; makes all necessary travel arrangements and itineraries, Orders supplies, furniture and equipment in accordance with department guidelines