Customer Service High School
Resume:
Anthony A. Duncan
Brooklyn, New York 11207
ef1zmp@r.postjobfree.com
Mobile: 718-***-****
EDUCATION______________________________________________________________________________________________________________ Bachelor’s in Education, June 2003 Activities:
Pianist: Barry University Honors Achievement Performer 2000-2002.
Pianist: Barry University Chamber Ensemble 2000-2002.
Member: Barry University Chorus Performer 2001-2002.
Member: Barry University Alumni Club 2001-Present.
PROFESSIONAL EXPERIENCE________________________________________________________________________________________________ Netpique, LLC Manhattan, New York, Professional Consultant, November 2007-May 2009
Trained and taught energy consultants in the history of energy deregulation, the four laws of sales, professionalism and client products.
Provided and developed classroom materials and assessed employee talents, skills, and abilities.
Company profitability increased by 33% during employment period.
Educated and consulted fortune 500 companies on the best products to improve company profitability and productivity. Utilized public networking to acquire new clientele.
New York City Department of Education - Van Arsdale High School Brooklyn, New York, Education Professional,
January 2007-August 2007
Taught various subject areas including math, music, science, history and literacy.
Organized and assisted in developing student events.
Organized musical performances.
New York City Department of Education - Freedom Academy High School Brooklyn, New York, Education Professional,
August 2003-December 2006
Taught music history, performance, and theory.
Assessed students’ musical ability and achievement.
Taught student literature and assessed student abilities in reading, writing and overall comprehension and interpretation of literary structures.
Taught CPR and health to students and issued CPR certifications.
Arranged student field trips and special events and organized and assisted in developing student programs and festivals.
Revelation Performing Arts Program Brooklyn, New York, Education Professional, August 2004-June 2005
Assisted in developing a pedagogical curriculum and program for student development, comprehension and performance. Structured an educational environment conducive to student learning and achievement.
Assisted in composing and developing musical scores and conducting performance productions.
JJALM’S Educational Center Hollywood, Florida, Assist. Manager, Educator, and Marketing Director, June 1996-June 2003
Managed grounds and day-to-day operations.
Interviewed and recommended candidates for potential employment.
Managed payroll process.
Assessed employee performance.
Assisted in developing weekly work schedule and setting up meetings and agendas.
Developed a program and curriculum designed to improve student development and growth.
Assessed student comprehension, achievement, and performance.
Developed marketing strategy for recruiting efforts.
Created new and innovative means of student recognition.
Organized events and festivals.
Precision Response Corporation
Miami, Florida, Professional Marketer, May 1999-February 2000
Marketing the latest AT&T products
Assisting in the activation of products.
Providing technical customer service via phone.
General Accounts Service Hollywood, Florida, Debt collection services, and Debt settlement provider, July 1998-April 1999
Assessed ,calculated, and arranged payment plans for customers.
Collected and tracked payment on behalf of the clients.
ACHIEVEMENTS & ACCOMPLISHMENTS_____________________________________________________________________________________
Recipient: Brooklyn College Teacher’s Professional Achievement Award in 2005. This award was for my participation in the development of an experimental and successful pedagogical curriculum which involved fusing spoken word, rhyme, and hip-hop culture into the class room curriculum which was sponsored by KRS-ONE and made into a DVD (Lyrically Minded.).
Recipient: Rutledge Performance Award in 2003. This award was for my participation and involvement in a series of Caleb Center Performances in Miami, FL. Guest Pianist: Barry University Alumni Honors Recital in 2001, 2002 and 2003 for my outstanding musical performances and maintaining GPA of 3.0 or higher.
Recipient: JJALM’s Educational Center Best Orator in Marketing Award in 1997.
Received award for raising funds for scholarships and efforts to increase student achievement and performance.
PERSONAL________________________________________________________________________________________________________________ Technology - Proficient in Microsoft Word, Excel, and PowerPoint
Hobbies - Physical fitness, cooking, music composition and jazz/classical piano
REFERENCES______________________________________________________________________________________________________________
James Dunn
Netpique, LLC
391 Palm Coast Parkway Palm Coast, FL 32137
Alyson Ford
Freedom Academy High School
116 Nassau St.-5th floor Brooklyn, New York 11201
Laurna Williams
JJALM’s Educational Center
7161 Pembroke Road Pembroke Pines, FL 33023
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