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Customer Service Engineer

Location:
United States
Posted:
May 06, 2012

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Resume:

Having * years of IT Industry Experience in Middleware technologies like WMB (Web sphere Message Broker) and MQ (message Queue).

Good knowledge with ESQL programming to handle message routing and

Transformations.

Experienced in design, development and mapping using Web Sphere Message

Broker and Web Sphere MQ with different formats like XML, TDS and CWF.

Good exposure in Built in Nodes like Web sphere MQ Nodes, Transformation Nodes, Routing Nodes, and File Nodes etc.

Ability to work both Server Side technologies and Client side technologies.

Capable of analyzing and understanding the new technologies.

Developing message flows along with ESQL coding.

Deploying the compiled .bar file in the Broker Domains

Understanding the business requirements and the technical specifications of the Application.

Local Unit testing and debugging of the ESQL Code.

Provided application support for WMB.

Good communication skills, interpersonal skills, self-motivated, quick learner, team player.

B. Tech in ECE from JNTU University.

EAI/Messaging Tools Web sphere Message Broker 6.0, 6.1, Web sphere MQ.

Databases Oracle 9i, DB2.

Languages & Scripting C, C++, ESQL, SQL, PL/SQL programming.

Testing Skills Manual testing.

Operating Systems Win9X/NT/2000/XP, Linux, UNIX.

IDE Message Broker Toolkit.

Software Engineer with Wipro technologies. From April 2009 to till date.

Project : New York Life Insurance Co.

Client : New York Life Insurance Co, U.S.A.

Project Type : Development.

Middleware Tool : IBM Web sphere Message Broker v6.0.

Messaging Mode : IBM Web sphere MQ.

Environment : Windows NT, UNIX.

Role : Middleware Engineer.

Scope:

The application is used for New York Life Insurance .The application is developed using Web sphere Message Broker V6.1 for integration between different applications. The project uses SOA approach for better flexibility. The application consist application integration with database and Mainframe application.

Participated in an assessment of the use of knowledge-based technology for business process re-engineering within the IPS area. Evaluated the effectiveness of three current applications, and developed recommendations for several candidate applications, including proposal for an Intelligent Strategic Service Facility to integrate multiple knowledge-based applications and existing online systems. Designed system architecture, processing flow and user interface for a demonstration version of a selected candidate application, including integration with existing CICS and IDMS applications and evolving client-server architecture for Service Representative Support platform.

Responsibilities:

Defining Message Flows, Message Sets for routing and data transformation

Various message transformations including from XML, CWF to TDS and vice versa using ESQL.

Message Flow development using MQInput, MQOutput, Input, Output, Flow order, Compute, Filter, Try Catch, Label, and Route to Label.

Developed ESQL for given interfaces as per business requirement.

Understanding the business requirements and the technical specifications of the application.

Designing and developing message flows, message sets along with ESQL coding.

Used Flow Debugger for observing the behaviour of message flows.

Local Unit testing and debugging of the ESQL Code.

Performed administration tasks using MQSC Commands.

Development of WBI MB Components for the process flow.

Routed message to target application based on filters in mapping documents.

Development of Message Sets and Message Flows to convert (XML, CWF, TDS) and route the request and response messages to respective destinations.

Developed Unit Test Plan for specified interfaces.

Project : Customer Service Pvt. Limited.

Client : Customer Service Pvt. Limited, Canada.

Project Type : Development.

Middleware Tool : IBM Web sphere Message Broker v6.0.

Messaging Mode : IBM Web sphere MQ.

Environment : Windows NT, UNIX.

Role : Middleware Engineer.

Scope :

Customer Service Pvt Limited is Canada’s largest food distributor and a leading

Provider of general merchandise products, drugstore and financial products and services.

Responsibilities:

Development of Message Sets and Message Flows to convert (XML, CWF, TDS) and route the request and response messages to respective destinations.

Developing ESQL to perform computations and mappings.

Local Unit testing and debugging of the ESQL Code.

Reusing the sub-flows, in order to avoid the rewriting of code. The various sub-flows include error-handling and tracing etc.

Routed message to target application based on filters in mapping documents.

Development & Testing of different Components of Business Message flows based on DR (Development Request) from Client.

Local Unit testing and debugging of the ESQL Code.

Reusing the sub-flows, in order to avoid the rewriting of code. The various sub-flows include error-handling and tracing etc.

Development of Message Sets and Message Flows to convert (XML, CWF, TDS) and route the request and response messages to respective destinations.

Developed Unit Test Plan for specified interfaces.

(Govind)



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