Customer Service Sales

Krystle Golaub

**** ** **** ***.

Plantation, FL 33322

Cell: 954-***-****

*******@*****.***

OBJECTIVE: Obtain a position in a customer service organization where I can maximize my leadership experience in a challenging environment to achieve corporate goals.

EDUCATION: Florida International University Miami, FL

Major: Public Administration

Graduated: May 2011

EXPERIENCE:

May 2011- Present Premier Health Insurance Ft. Lauderdale, FL

Data Entry/Receptionist

• Calculate premiums and establish payment method

• Provide customer service by responding to their inquiries

• Process and assign all paperwork related to accounts

Dec 2010- May 2011 Bank Atlantic Center Sunrise, FL

Ticket Window Agent

• Helped with the selling of desired seats

• Filed and kept records of sales slips

• Reviewed documents such as purchase orders, sales tickets, and charge slips to compute fees and charges due

Dec 2005- Aug 2010 Bed Bath & Beyond Davie, FL

Front End Manager

• Planned and prepared work schedules on a daily basis

• Assigned employees specific duties

• Monitored staff performance to ensure that goals are being put into effect

• Opened/closed cash registers, performed tasks such as counting money, separated charge slips, balanced cash drawers, and made deposits

May 2005- Aug 2005 Euston Finance Lauderhill, FL

Secretary/Receptionist

• Scheduled and made appointments

• Answered telephones and took messages

• Created, filed and maintained records

COMPUTER SKILLS:

• Proficient with Microsoft Word, Excel, and PowerPoint

PROFESSIONAL SKILLS:

• Strong interpersonal skills

• Cooperative team player

• Calm under pressure

• Fast learner

• Detail-Oriented

• Self-Motivated

Contact this candidate