Joel J. White

Phone 817-***-****

Email: eaa0pw@r.postjobfree.com

Summary of Qualifications

Experience with various ERP software systems including South Ware, WMS Inventory module, VISUAL Manufacturing

Graduate, Magna cum Laude, Lakeland CC School of Business – AS of Applied Business

Experience in lean manufacturing processes and continuous improvement using Six Sigma tools (5S, Kaizen)

Proficient using Microsoft Office Suite, Sharepoint

Work Experience:

BERRY FAMILY NURSERIES - Irving, Texas

2012

Customer Service Speialist Supervisor

Supervise Big Box CSRs in a fast paced Horticultural call center. Resolve escalated issues with customers. Work with account managers at various facilities to ensure data integrity for production department. Mentor staff and train on new procceses; conceptualize improvements to existing processes and propose to management team.

BFG SUPPLY INC - Burton, Ohio

2010-To 2011

Assistant Branch Manager

Responsible for operations of main distribution hub warehouse including customer service, shipping, receiving and fleet personnel. Establish best practice methods for logistics with 3rd party freight company when needed. Establish safety and performance policies. Responsible for inventory cycle counts and physical inventory.

• Responsible for $5,000,000 inventory resulting in %.04 variance for fiscal year.

• Member of @ Once committee sponsored by President/CEO to implement continuous improvement within organization.

• Responsible for delivery of over %40 of all company-wide tranfers through main distribution hub.

• Interview/hire personnel for warehouse and customer service positions.

THE HOME DEPOT-CORPORATE - Cleveland, Ohio

2009-2010

MET Team Associate

Ensure Corporate Merchandising plans are implemented in Northern District Stores. Address and correct any non-compliance issues with corporate standards and policies with store managers and assistant store managers. Provide customer service to inside and outside customers. Build displays as required by corporate plans for products.

SLABE MACHINE PRODUCTS, INC. - Willoughby, Ohio

2008 to 2009

Shipping Receiving Raw Materials Foreman

Maintained established ISO standards within department. Maintained plant safety standards in departments and participated on management team reviewing and updating policies. Operated and trained staff in use and maintenance of material handling equipment. Responsible for disciplinary actions of department staff according to company policy.

• Member of management team to drive continuous improvement initiatives.

• Collaborated with production team on daily production schedule and oversaw operations of department to achieve and maintain more than 98% on-time delivery metrics.

• Reduced inventory time by 50% by collaborating with IT Manager to implement inventory system

• Participated in Kaizen events to achieve continuous improvement goals.

THIRD DIMENSION, INC. - Saybrook, Ohio

2007 to 2008

Warehouse Manager

Managed 200,000 plus square foot building products distribution warehouse in multiple locations of 2500 SKUs.

Oversaw staff of 35 people on two shifts including customer service, inventory, shipping and receiving personnel.

Trained team leaders and staff in use and maintenance of material handling equipment.

Analyzed data to look for areas to implement continuous improvement.

Trained supervisors to implement Lean practices resulting in 30% improvement in efficiency of facility.

Generated reports from Microsoft Excel for billing of non-contractual costs.

• Established safety and quality standards and training of all staff.

• Resolved all issues pertaining to outside vendors on behalf of warehouse client.

• Responsible for maintaining $750,000 annual budget for facilty/equipment/personnel.

GENIE REPROS INCORPORATED - Cleveland, Ohio

2002 to 2007

Inventory and Distribution Manager

Oversaw all production, administrative, and facility maintenance functions of fulfillment warehouse.

Purchased all materials necessary to ensure efficient operation of distribution facility.

Operated and maintained material handling equipment necessary for successful operation of facility.

Scheduled facility operations to meet customers’ requirements.

• Managed inventory levels of more than 500 SKUs and oversaw daily distribution to customers.

• Created and maintained custom inventory reports using Microsoft Excel for inventory of over $1,000,000.

• Oversaw physical inventory of 500 products and initiated re-orders to maintain specified stock levels.

MERRIT WOODWORK INCORPORATED - Mentor, Ohio

2000 to 2001

Production Controller

• Created Master Production Schedule using Visual Manufacturing software for over 80% shop efficiency.

• Purchased custom materials for project managers for custom millwork applications exceeding $500,000.

• Maintained relationships with existing vendors to ensure 93% timely raw material delivery.

• Created schedules in ERP system to maximize labor and machine resources and decrease lead time 20%.

KRAFTMAID CABINETRY INCORPORATED - Middlefield, Ohio

1986 to 2000

Assistant Production Control Director, 1995 to 2000

• Coordinated all areas of production with manufacturing and shipping to ensure efficient work flow.

• Processed 80 MRP reports for all departments ensuring accurate information released to production.

• Assisted in balancing of 10 production lines for manufacturing.

• Answered all sales and customer service inquiries as related to product availability and specifications.

Education

Lakeland Community College – Associates of Applied Business; Graduated Magna cum Laude

Kent State University -School of Business Management

Professional Development

Access Database Certificate from Auburn Career Center

Kaizen continuous improvement training

Licensed lift truck operator.

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