Sheila Williams
**********@*****.***
Strong accountant supported by accounts payable background. Well-developed team building and leadership strengths with experience in training and coaching coworkers. Excellent communicator with public, clients, vendors, and coworkers at all levels.
CORE LEADERSHIP QUALIFICATIONS
• Accounts Payable/Receivable Processes & Management
• Invoices/Expense Reports/Payment Transactions/Reconciliations
• General Ledger/Journal Entries
• GAAP Standards & Government Regulations/Internal Controls
• Financial Statements/Billing
• Vendor Negotiation & Management
• Research & Analysis/Month End
EDUCATION
• University of Phoenix, MBA, Business Administration/Human Resources Management
• Grambling State University, BS, Business Administration, Concentration in Accounting
• National Lending Corporation, Champion Real Estate School, Loan Officer Training
• Milestone Technical Institute, Certificate in SAP, FICO, MM, R/3, 4.6c and ECC 6.0
PROFESSIONAL DEVELOPMENT & SKILLS
• Lessons in Leadership
• Supervisory Skills
• Situational Leadership
• Managing In Excellence
• Team Building
• SAP
• Oracle
• Microsoft Office
• QuickBooks
PROFESSIONAL EXPERIENCE
Ceva Logistics 2004-2009
Accountant
Submitted monthly statement of accounts to trading partners; reconciled statement of accounts to achieve monthly statements; processed accruals, journal entries, intercompany transactions, invoicing, auditing, general ledger, write-offs, and month-end close.
• Performed financial activities to include P&L statements and management reports of $4M in revenue.
• Researched and handled internal and external customer inquiries increased customer service by 50%.
• Communicated with United Kingdom to clean up account payables to match invoices that increased account receivables 45%.
Accounts Payable
Performed accounts payable duties for vendors; researched and resolved discrepancies on statements and invoices; responded to vendors on current and past due invoices, and statements; performed a variety of moderately complex clerical accounting functions to ensure accurate, efficient and complete processing of transactions; assisted with training of new employees on department procedures and financial systems.
• Awarded a promotion within 20 months for clearing a debt of $5M to Delta Airlines.
• Made recommendation on check processing procedures to ensure accuracy and compliance with general accounting principles, and department policies and procedures.
• Made recommendations to stations and vendors to resolve complex accounts payable issues by 60%.
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Prosmart Mortgage, LLC 2002-2004
Loan Officer
Originated mortgages for home purchases, refinance, and new home construction; advised borrowers on financial status and methods of payments; evaluated, authorized, and/or recommended approval of loans within specific limits; review and updated credit and loan files according to policy; handled customer complaints and take appropriate action to resolve them.
• Approved 75% of loans within specified limits, and referred loan applications outside those limits to management for approval.
• Obtained information for loan applications and answered questions about the process to ensure customer satisfaction 100%.
• Negotiated payment arrangements with customers who had delinquent loans.
Manhattan Life Insurance Company 2000-2002
Supervisor-Group Premiums
Supervised day to day operations of group premium unit; monitored all aspects of each employee’s work performance, including attendance and punctuality; provided assigned reports to manager; monitored production of unit and suggest effective ways to increase productivity and accuracy of unit.
• Promoted synergy while supervising day to day operations of 9 clerks.
• Monitored production of unit and suggested effective ways to increase productivity and accuracy 25%.
• Possess strong communication, customer service and organizational skills, which increased customer satisfaction from 85% to 98% and realized 100% on-time delivery of assigned projects.
Jackson Hewitt Tax Service 2000-2006
Tax Preparer (Seasonal)
Prepared income tax return forms for individuals and small businesses; review financial records, such as prior tax return forms, income statements, and documentation of expenditures to determine forms needed to prepare return; interview client to obtain additional information on taxable income and deductible expenses and allowances to access the best return possible.
• Prepared and assisted in 17% of tax returns for individuals or small businesses.
• Used all appropriate adjustments, deductions, and credits to keep clients' taxes to a minimum.
• Calculated form preparation fees according to return complexity and processing time.
Downtown Houston Association 1999-2000
Membership Coordinator
Designed and maintained all Access and Excel databases, reports, forms and queries; prepared financials, processed invoices and billing for memberships and special events; provided monthly reports and financial statements to the Board & Executive Committee Meetings.
• Increased membership 15% through networking from 1750 to 2000.
• Enhanced productivity of financial activities 50% with QuickBooks.
• Completed bank transactions, reconciliations and generated monthly close of financial statements.