SUMMARY:

A SERVICE COORDINATOR in both residential and commercial construction

Providing comprehensive support to Service Manager, Service Technicians, and Sales Team by overseeing service process from call in-take and service ticket dispatch to receiving information from field and communicating too customers and bill upon completion.

SKILLS:

* Computer literacy Proficient in PC (Windows operating system).

* Experience in Microsoft Office: Outlook, Word, and Excel.

* Customer Relation Management Software: Oracle, Sage ACT, Salesforce, and Commit.

* Good working knowledge of the Internet for research purposes.

* Vendor Management.

* Strong quantitative, analytical, problem-solving and fact-based decision-making skills.

* Excellent communication.

* Attention to detail, excellent organization skills, and ability to manage multiple projects/responsibilities through to completion with minimal supervision.

* Highly productive and efficient with excellent time-management.

* Quick learner and great attitude.

Background includes management, client relations, quality customer service, personnel administration, and accounts payable/receivable. A dedicated, hardworking individual trained in team development skills with more than 20+ years’ experience of comprehensive, practical experience in virtually all aspects of office, clerical functions.

—available weekday morning part time M-F