Shaun Oswald

**** *. **** **. ***. *. | Houston, TX 77098 | C: 832-***-**** | e525qw@r.postjobfree.com| U.S. Veteran

SUMMARY OF QUALIFICATIONS

• Highly detail oriented with over 7 years experience in Quality Control and Data Entry.

• Self-motivated professional with outstanding communication and organizational skills.

• Excellent interpersonal skills with a strong work ethic and a natural ability to relate well with people.

PROFESSIONAL EXPERIENCE

Manpower Staffing Agency, Houston, TX

Quality Control Technician for ExxonMobil Litigation 2005 - 2011

• Corrected approximately 78 mistakes per hour which prevented costly litigation document delays.

• Analyzed nearly 1,500 documents per hour utilizing the I-PRO scanning system to ensure accuracy and facilitate attorneys’ litigation review.

• Introduced measures which increased processing and document reassembly by 10%.

Stanley Associates Passport Office, Houston, TX

Passport Associate for the U.S. Department of State 2003-2005

• Performed quality control of 400 passport books per day utilizing date entry cross checks.

• Utilized book print operations to scan and print passport pictures, maintaining control and accountability for 100% of passport books, thereby reducing the risk of fraud and end-user difficulties.

• Determined passport eligibility for 200 people per day using internal networks.

Personnel Plus Staffing, Boise, ID

Marketing Representative on temporary assignment 2002

• Formed relationships with 20 new potential customers.

• Analyzed customer needs and created cost-effective proposals to meet the client’s staffing needs.

Bargo Energy Company, Houston, TX

Administrative Assistant 2000-2001

• Coordinated mail and package pick-up and distribution for 34 employees.

• Monitored and maintained office supplies and other consumables to ensure adequate supply levels, thereby reducing waste and likelihood of work stoppages by 15%.

• Performed daily tasks as assigned, thereby allowing management to increase their work time and performance by almost 20%.

EDUCATION & TRAINING

Houston Community College, Houston, TX

Anticipated Major: Interpersonal Communications Expected Graduation: 2012

The Center for Travel Education, Idaho Falls, ID 1995

Certificate in Travel Education/Certified Travel Agent

United States Army, Fort Bragg, North Carolina 1990-1993

Specialist in Airborne Artillery, Advanced Individual Training in Artillery, Jump School

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