Customer Service Sales

RUBY DAWSON

OBJECTIVE

My objective is to work in a job that utilizes my many years experience in the customer service and sales industries to help the company achieve and surpass its goals and objectives.

SUMMARY OF QUALIFICATIONS

MS Word, Power Point, Excel proficient; Telephone Etiquette, Strong Communication skills, 37WPM; etc.

WORK OF EXPERIENCE

[ Aug. 2006- Jan. 2007 ] [ SONIC ] [ Houston, Texas ]

(Waitress/ Cashier)

Quality customer service; cashiering; serving and handling food; maintaining a sanitary workspace; food preparation, etc.

[ May 2007- July 2007] [ The Downtown Aquarium ] [ Houston, Texas ]

(Park Operations/ Hostess)

Park operations: running rides and attractions, tending cash, cleaning, selling tickets, food preparation, selling merchandise, seating vendors; customer service; hospitality; etc.

[ Feb. 2009- Jun. 2009] [ Bargain Network ] [ Houston, Texas ]

(Call Center Representative)

Sales; Customer Service; administrative work; meeting daily sales goals and soliciting consumers to purchase products; team-building and training other employees; etc.

[ Sept. 2009- Dec. 2009] [ ALM ] [ Houston, Texas ]

(Call Center Representative)

Sales; Administrative work; Customer Service; Soliciting consumers to purchase items via phones; etc.

[ May 2010- Present ] [ TARGET ] [ Houston, Texas ]

(Stocker)

Unloading pallets of sales items; Stocking items appropriately and timely throughout the facility; maintaining a safe and clean work area; strong communication skills; etc.

EDUCATION

[ Aug. 2004 - May 2008 ] [ Jack Yates High: School of Communications ] [ Houston, Texas ]

[ Honored Graduate]

[ Member of the Mademoiselle Young Ladies Organization ]

[ Distinguished Scholar in the School of Cosmetology ]

[ Feb 2011- Present ] [ Everest Institute ] [ Houston, Texas ]

(In-Progress)

[ Medical Assistant/ Nursing Assistant Training and Certification ]

EXTRACURRICULAR ACTIVITIES

Volunteer at Energized for Excellence Academy (Primary School in Alief ISD)

(Aug. 2011- Present)

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