Ada B. Oliver

***** *. ******** ******,

Riverdale, IL 60827

Telephone: 708-***-**** Email: dyxhaf@r.postjobfree.com

PROFILE

Over twenty years’ experience in the business administrative field, including bookkeeping, secretarial, time management, and business management functions. Reliable and conscientious employee who can work under direct or indirect supervision. Major strengths in organization, accuracy and attention to detail. Ability to complete assigned tasks efficiently and enthusiastically. A team player who is attentive to detail and able to work in a fast paced environment. Excellent oral and written communication skills. Well organized, dependable professional who takes pride in her work.

ADMINISTRATIVE QUALITIES

Ability to possess outstanding organizational skills and able to manage office supplies and office equipment.

Strong knowledge of membership development; volunteer management and event coordination.

Ability to create presentations, charts, graphs, databases, and spreadsheets.

High ability to multi-task, simultaneously working on projects for management, HR, and accounting while maintaining a cheerful and professional disposition.

Ability to use diplomacy and discretion, when giving out information and referring and directing callers and visitors.

An independent and self-motivated professional with excellent research and writing skills; able to grow positive relationships with clients and colleagues at all organizational levels.

Ability to determine work priorities, make decisions, take appropriate actions and meet deadlines.

PROFESSIONAL SUMMARY

PRICEWATERHOUSECOOPERS 2007-2009

Marketing Team Assistant

Directly supported Internal Firm Services Partners, Managing Directors, Directors, and Senior Managers in the Marketing and Sales department. Provided critical support to a number of CRE’s and Client Drivers, implementing solutions to routine problems arising out of service or policy interpretation.

Effectively assisted directors with their time and expenses in an accurate and timely manner in accordance with Firm policy.

Reconciled expense reports and information to Amex statements and obtained the proper receipts for expense report submission.

Assisted with all travel arrangements for a team of directors utilizing Voyager or other Firm services for travel reservations. Adhered to fiscal policies and procedures related to expense and travel reimbursement.

Effectively maintained calendaring for six Marketing Directors and two Partners using Firm technology.

Prepared written communications and formatted communications in accordance with Firm standards.

Maintained updated client contact information recognizing names and levels of client leadership and establishing a connection with client admin personnel.

Assisted in conference room requests and catering coordination, greeted guests professionally and followed guest procedures as well as notify PwC employee(s) of their arrival.

Prepared basic mailings to clients and confirmed correct documents are enclosed/attached.

Sent mailings in a timely manner and develops mailing lists, set up address templates or databases and used mail merges to produce labels, envelopes or letters.

BRUNSWICK CORPORATION 2004-2007

Office Service Manager

Provide administrative/front office management support for multiple divisions in a single office. Held position of increased responsibility with all company members located throughout United States, Canada, Europe, South America, and Asia.

Update and maintain VP of High Performance calendar, completely re-organized the Executive and Finance libraries, assist managers with special projects i.e., building renovations, new office layouts, and office moves.

Scheduled and organized 2005 annual Employee Appreciation Week, selected employee awards, reserved venue, chose décor and dinner menu. Result: Came in more than $3,000 under budget by effectively negotiating with vendors.

Coordinate and set up high-level conference calls, board and management meetings, special events and travel arrangements for top executives.

Created highly effective organizational and filing systems, including quick and thorough indexing, filing and offsite storage, resulting in easy access to critical information and streamlined office functioning.

Act as liaison and maintain open lines of communication among senior executives, board members, shareholders, middle management and administrative staff.

Coordinate preparation and timely dissemination of company reports and slide presentations for meetings.

Continuous interface with property management coordinating the day to day activities of office matters related to Security, Maintenance, Plumbing, Cleaning Services, and HVAC.

LIFE FITNESS CORPORATION 2002-2004

Marketing Assistant

Provided direct support to Marketing Director and a 35 member team to champion common issues, set administrative policies and procedures, share/implement best practices, ensure continuous quality improvement (CQI), foster team spirit, and organize the orientation process for new marketing support staff.

Provided executive-level administrative support to Marketing Direct and VP of High Performance Product Development (HPPD) with a demonstrated ability to improvise, improve procedures, and meet demanding deadlines.

Organized the details of special events, travel arrangements, corporate agendas and itineraries.

Recreated the employment ad so that a soft copy was available and can be updated and mailed to the press ready for posting.

Planned and implemented a successful membership drive with a limited budget, which generated more than the targeted number of new membership accounts.

Created membership reports that were ultimately used to prepare annual budgets and quarterly statistical analysis.

Successfully organized annual shareholders meetings and awards ceremonies, including site selection, catering and preparation of appropriate material for over 400 company members. Result: Company event was featured in the 2003 issue of Fitness Magazine.

EDUCATION AND TRAINING

First Business College

Associates Degree in Business Management and Communications.

American Society of Association Executives

Executive Secretary Associates Degree Program

Courses included leadership, change strategy and structure, membership services, operations, and developments.

TECHNICAL SKILLS

Microsoft Outlook 2010, Microsoft Outlook 2010, Microsoft Office Suite, Microsoft Outlook Express, Microsoft Publisher, Microsoft Windows 95/98/2000/XP/Office Pro 2002, Excel, Word, PowerPoint, Adobe Acrobat 7.0, Lotus Notes, Novell, Group Wise, Speedx (Expense and time tracking software), MiraScan 5vdx (card scan), Cisco telecommunications IP 7960 Series, Web and Audio Conferencing, Roxia (CD and DVD Burner), Zebra P330i (Security badge photo system), C*Cure General Activity Monitoring Security System, Typing speed 60wpm.

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