Manager Supervisor
Resume:
Tatyana Ivanoff
Indianapolis, IN 46250
e-mail: *******.*******@***.***
WORK EXPERIENCE
HHA Services
Indianapolis, Indiana
The Indiana Heart Hospital 06.2007 – 02.2012
Environmental Services Supervisor. I was responsible for inspection of the quality of patient rooms, floors, different hospital public areas cleanliness. Responded promptly to calls for service and effectively assign employees to provide the needed service. My responsibility included to train and reinforce this training to all employees, to do Personal Appraisal of my subordinates every year, Interacted with the hospital staff through responding to their, patients, visitors needs, resolved problems and conflicts, help employees to develop their potential through proper training, established and maintained procedures in insure acceptable standards of quality were met.
The Indiana Heart Hospital
Indianapolis, Indiana 09.2004 -06.2007
Environmental Services Supervisor. My responsibilities were: to maintain high quality of patient rooms, all public areas , floors cleanliness, to customers calls for service and effectively assign employees to provide the needed service. I had to train and reinforce this training to all employees. I had an interaction with the hospital staff through responding to their, patients, visitors needs, resolving problems and conflicts, help employees to develop their potential through proper training.
Hotel Sheraton
Indianapolis Indiana 01.2004 - 09.2004
Morning and Evening Housekeeping Supervisor. Open the department and assign the housekeepers to clean all visitors rooms, halls, ball rooms with high quality. Monitoring laundry workers job performance. Limit and control complains in a professional manner. Inspection of all hotels areas.
Aramark Environmental Services
St.Vincent Hospital
Indianapolis Indiana 06.2002 – 11.2003
Daytime Environmental Services Supervisor. Main responsibilities included inspection of quality of patients rooms and different public areas. Interaction with hospital management, resolve problems and conflicts, help employees to improve the quality of work performance. Knowledge of different duties for all workers, utilizing bed tracking system.
Indiana Convention Center
Indianapolis, Indiana 09.1999 – 06.2002
Facility manager. Responsible for the condition of all Convention Center facilities, supervised housekeeping crew.
Hotel Embassy-Suites
Indianapolis Indiana 09.1996 – 09.1998
Daytime Housekeeping supervisor, also was night shift Housekeeping manager.
Hotel Radisson
Indianapolis Indiana 09.1994 – 09.1996
Housekeeping supervisor. Main responsibilities included quality control of rooms cleaning, resolving problems, interaction with customers to better their satisfaction.
Knox Community School Corporation
Knox, Indiana 12.1993 – 05.1994
Substituted teacher of different subject at High school, Middle school of Knox Community School Corporation.
Vilnius High School
Vilnius, Lithuania 1991 – 1993
French and German Teacher.
EDUCATION
Gorky Teacher Training Institute of
Foreign Languages
Nizhniy Novgorod, Russia 1967 -1973
Special Skills
Strong interpersonal, supervisory, administrative, communication skills, computer skills.
Able to manage area of responsibility in a professional, efficient and consistent manner.
Have completed a Basic Medical Terminology classes.
Can fluently read, write, speak and understand Russian, French.
Contact this candidate