Carolyn Jennifer Rhoads

duays5@r.postjobfree.com

Professional Experience

Atlantic Urology - Conway, SC July 2007 - Present

Medical Administrative Assistant: Ability to perform all clerical and administrative duties associated with the Front Office, including but not limited to check-in/check-out duties: greeting patients or visitors; answering phones; scheduling appointments; patient registration and cashiering. Responsible for processing referrals and coordinating pre-certifications for procedures as well as surgery/Procedure scheduling duties. (created training manuals for three departments)

Clinical Medical Assistant: Performs a variety of clinical and non-clinical duties at the direction of the Practice Manager and/or physicians. Ability to perform all clinical duties including but not limited to: escorting patients to exam rooms; obtaining vital signs and other pertinent patient history; accurate data entry into Electronic Medical Record; explaining procedures to patients; stocking/preparing exam rooms; assisting with patient scheduling; performing tests such as Bladder scans, Uroflow studies and Interstim programming, preparation and administration of medications including injections, and assisting physicians with other minor procedures using sterile technique as indicated. Performing venipuncture, SP and Foley tube changes and administering Bladder installations Excellent interpersonal, communication and customer service skills. Team player who is open to change and flexible to cover others when needed with the ability to multi-task.

Draughons Junior College - Murfreesboro, TN July 2006-May 2007

School Secretary (Director of First Impressions): Provide administrative support to the Campus in order to provide overall efficiency and communication. Duties included: create/handle all correspondence including emails, faxes, forms, letters, handling and screening of high volume calls via multi line telephone, schedule meetings and logistics along with arranging appropriate room and travel accommodations, prepare itineraries, create and maintain accurate and organized paper and electronic filing systems in order that all associates were able to access files efficiently.

Middle Tennessee Medical Center - Murfreesboro, TN March 2005 - March 2006

ER Tech/Front Desk Greeter: To act as liaison between patients, family members and emergency department staff. Provide technical support for physicians and nurses to optimize patient care. Assist the RN in providing technical care of the patients by performing phlebotomy and IV starts, performing 12 lead EKG’s, placing patients on cardiac and vital sign monitors, perform wound care, insert Foley catheters and nasogastric tubes, obtain lab specimens and document all care/procedures provided. Assist the emergency physician with technical support such as suturing lacerations and diagnostic/therapeutic procedures. Apply a variety of orthopedic splints and fit patients for crutches.

Bi-Lo - Murfreesboro, TN September 1997 - March 2005

Department Manager: Responsible for sales, gross margins, catalog control, merchandising and procurement. Oversee production planning, new receipts and department staff. Proven success record in executing strategic plans at store level along with solid leadership, communication and team building skills.

Education

Norman High School - Norman, OK University of Oklahoma - Norman, OK - Moore-Norman Area Vocational Technical School (EMT/Paramedic)

Continued - Carolyn Jennifer Rhoads

Other Previous Employment:

Quest Diagnostics - Nashville, TN - Phlebotomist 1996-1997

Murfreesboro Medical Clinic - Murfreesboro, TN Receptionist 1994-1995 (Baby)

Wichita General Hospital - Wichita Falls, TX - ER Tech - 9/1992- 3/1993(Married/Moved)

Lerner New York - Oklahoma City, OK - Manager 3/1992- 9/1992(Moved)

Remington Park Racetrack - Oklahoma City, OK - Dispatcher/EMT 1998-1989

Ups N Downs - Norman, OK - 1986-1988(Graduated EMT School)

Lerner New York - Oklahoma City, OK - (First Job - Seasonal)

Special Training:

The Pacific Institute - Strategies for Success

Nationally Registered - Food Safety Certified

Special Achievements:

To Save a Life EMT/ALS - Competition

EAI systems - Certified Emergency Medical Dispatch

List of Skills

Clinical Skills Clerical Skills

Naso-gastric tube insertion and care Medical Terminology

Insertion of Foley catheter (Male/Female) Appt./Surgery scheduling

Catheter Care Data entry

Suprapubic catheter Typing 55+ WPM

Bladder lavage and irrigation Multi Line Phone Systems

Wound care TDD

Aseptic technique Windows 95/98/2000/XP/Vista/7

Removal of sutures …clips Staples Microsoft Word, Excel, Outlook

Perform 12 lead electrocardiograms (ECG) Mysis, Meridian EMR, Companion/Healthport

Cardiopulmonary resuscitation Campus Vue, Great Plains

Airway Management Various Office Equipment

PFT’s Ordering, Book keeping, Schedules

Visual Acuity Merchandising, Marketing

Administration of Medicines Food processing/Safety

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