Lynn Croteau ** Woodlawn Drive 508-***-****

Sturbridge, MA 01566 doxzpe@r.postjobfree.com

OBJECTIVE:

Executive/Personal Assistant providing highly professional support for C-level management and colleagues within a dynamic and fast-paced environment.

SUMMARY OF QUALIFICATIONS:

• Experienced in supporting C-level executives and colleagues • Ability to handle difficult situations with ease and diplomacy

• Ability to work with any and all personalities and levels of organization • Responsible handling of confidential matters in a professional manner

• Excellent communication/organizational skills both written and oral • Knowledge of operations, sales and marketing departments

• Able to work independently while taking initiative when and where it’s appropriate • Experience creating catalog pages, product sheets, flyers and newsletters using Quark, Photoshop and Illustrator

• Experience creating and maintaining databases using Act 4.0, Goldmine, SQL Server and Salesforce.com • Advanced skills in MS Office Suite including Word, Power Point, Excel, Outlook and Access

• Positive, can-do, energetic, poised • High energy, motivated, self-starter

EMPLOYMENT HISTORY:

EMC, Corporation, Cambridge, MA (6 month contract) January 2009 - August 2009

Executive Assistant to EVP of Research and Development

• Managed complex appointment and event calendars

• Drafted general correspondence, letters, and memos

• Completed expense reports for EVP of Research and Development

• Handled confidential information and materials

• Handled all new hire paperwork and ordering of equipment (desktop, laptop, cell phone, parking or T passes)

• Set up email and Unix accounts for new hires

• Handled all catering requests for meetings

• Made travel arrangements both domestic and foreign (Japan, China) and obtained Visas for travel on a weekly basis

• Ordered office supplies, software and books as requested by office staff of 130 people.

Optos, NA, Marlboro, MA (3 Month Contract) April 2008 – July 2008

Executive Assistant for VP of Marketing

• Managed complex appointment, travel and event calendar for VP of Marketing

• Completed expense reports for VP of Marketing every two weeks

• Coordinated travel arrangements both domestic and foreign (Scotland) for VP of Marketing

• Organized meetings, booked conference rooms and ordered food for meetings

• Created flyers and direct mail pieces for marketing department

• Managed and maintained database for marketing department

• Organized and kept inventory of marketing literature and re-ordered when appropriate

• Worked with print company to get new marketing materials printed

• Prepared Fed-X packages daily

• Completed bulk faxes and email blasts for marketing campaign

• Made follow-up phone calls for marketing department, completed reports from online web registrations

Flomerics, Marlboro, MA January 2007 – December 2007

Administrative Assistant to Marketing Manager

• Answered telephone calls, inquiries and handled mail for President and office staff.

• Set up and maintained marketing collateral system

• Organized and set up all tradeshows and events, including ordering furniture for shows and events, organizing complex shipping schedule, keeping track of the budget for each show (organized approximately 10 – 15 shows per month)

• Posted events and webinars on website

• Organized and executed marketing email campaigns

• Conducted market research for sales force

• Communicated with sales force all pertinent information and leads resulting from marketing campaigns.

Company buyout, reorganization

Hypertronics, Hudson, MA January 2005 – December 2006

Administrative Assistant for Sales & Marketing

• Worked directly with VP of Engineering and Marketing on special marketing projects

• Created and maintained lead generation program including direct marketing, tradeshows, advertising and presentations

• Designed and implemented process for efficiently and effectively distributing leads and tracking results

• Set up and maintained marketing collateral system

• Wrote, edited, designed, produced and delivered corporate marketing collateral including datasheets, product catalogs, and sample kits for Sales team

• Communicated all marketing campaigns to sales force

• Created monthly analysis on marketing communication activities and results

• Organized and set up all tradeshows including ordering furniture, electricity, drayage, shipping to and from the show, and maintained show budget on a regular basis

• Coordinated hotel and travel arrangements for all staff attending tradeshows

Hudson Global Resources, Framingham, MA June 2002 – December 2004

Recruiting Coordinator/Administrative Assistant

• Worked directly with over 30 recruiters formatting resumes for potential candidates, setting up drug screenings and setting up background checks for potential candidates.

• Posted and took down all job descriptions from Dice, Monster.com, and other job posting websites for any and all positions recruiting company acquired

• Submitted resumes to VMO accounts online

• Prepared daily reports on job status for all regions for daily recruiters meeting

• Managed and maintained resume database

• Pre-screened lower level candidates and contacted regarding potential job positions available

ADI Reporting Services, Inc., Framingham, MA November 2000 – May 2002

Marketing Communications Representative

• Took incoming phone calls from prospective customers, discussed pricing, sent out proposals

• Entered new customers into the database

• Instructed new customers on internet use for ordering services and tracking orders

• Organized and set up all tradeshows including ordering furniture, electricity, drayage, shipping to and from the show, maintained show budget and attended shows

• Managed and maintained lead database, conducted follow up phone calls and sent out literature as requested by potential customers

• Set up and maintained marketing collateral system

• Wrote, edited, designed, produced and delivered corporate marketing collateral sales team

Company merger, reorganization

USFilter, Sturbridge, MA December 1997 – November 2000

Marketing Assistant

• Created and maintained lead generation program including direct marketing, tradeshows, advertising and presentations

• Designed and implemented process for efficiently and effectively distributing leads and tracking results

• Set up and maintained marketing collateral system

• Created monthly analysis on marketing communication activities and results

• Organized and set up all tradeshows including ordering furniture, electricity, drayage, shipping to and from the show, and maintained show budget on a regular basis

• Set up and maintained e-library of corporate literature

EDUCATION:

Cambridge College, Cambridge, MA

Multidisciplinary Studies, concentration in Mathematics

Expected graduation: January 2011

Nichols College, Dudley, MA, May 1999

Associate Degree, Business Administration

National Honor Society, 3.75 GPA

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