****–* Crescent Place Tel: 416-***-****

Toronto ON M4C 5L8 Cell: 647-***-****

E-mail: dodxdn@r.postjobfree.com

Juannita J Walters

Summary:

A goal oriented Administrative Professional with extensive experience providing administrative support to senior managers, managing events and handling complex administrative responsibilities. An effective problem solver, I have demonstrated the ability to create strong working relationships and I have developed creative organizational skills while working consistently and accurately under pressure. A detail oriented team-player, my professionalism and calm manner, combined with my strong communication skills, make me an excellent candidate for any organization with a focus on efficiency and strong customer relations.

Key Strengths:

• Totally committed to ‘100% customer satisfaction’.

• Self-motivated and goal oriented.

• Highly focused, efficient and accurate.

• Able to meet difficult deadlines and easily adapt to rapidly changing situations.

• Methodical and professional attitude.

• Easily multi-tasks projects without losing focus.

• Highly developed administrative and problem-solving skills.

• Congenial personality. Positive disposition.

• Strong interpersonal and communication skills.

• Performs equally well autonomously or within a team environment.

• Fully computer literate in most popular office, and financial software applications including: Microsoft Word, PowerPoint, Excel , Outlook, MS Access, MS Project, Visio, Lotus Notes, Corel Draw, Simply Accounting, Oracle, QuickBooks

Core Competencies:

• Event Coordination • Project Coordination • Professional / Discrete

• Building Relationships • Multi-tasking • Coordinating Presentations

• Organizing / Scheduling • Sense of Urgency • Bookkeeping / Expense Control

Professional Experience:

TD BANK FINANCIAL GROUP, Toronto ON

Administrative Assistant – BCM Group August 2010 – October 2011

• Managed four AVP’s calendar on a day to day basis by coordinating, and collaborating with various departments. Scheduling recurring weekly, monthly bi-annual, quarterly meetings.

• Successfully created the 2010 ON-Call Schedule for the BCM Group Risk Managers.

• Completed on-time, various projects for Operation Risk Department and BCM Group such as; assisting in the coordination of the Operational Risk Management Conference, BCAW Open House, various training sessions for Risk Management training US DG Counsel Meetings.

• Revised and updated administrative processes for 2010.

• Successfully coordinated lost key project for Operational Risk/BCM Group.

• Maintained Operational Risk Organization Charts.

• Coordinated ECT (Executive Crisis Team) New Member indoctrination.

• Reviewed, revised, re-stocked, maintained emergency paperwork/supplies, etc.

• Coordinated all Health & Safety issues for the Evacuation Wardens Team and the floor.

• Was coordinator and member of the TD Recognition Committee for Risk Management.

• Coordinated new employee indoctrination.

CONTRACT - AEROTEK / AEGON CANADA Inc., North York ON

Project Coordinator July 2010 – August 2010

• Assisted Project Manager by coordinating all project updates – gathering information and researching data via Sharepoint, inviting guest speakers, preparing pre-mails, etc .

OFFICE TEAM / AVIVA CANADA Inc., Toronto ON

Administrative Assistant/Project Coordinator to AVP Risk Management

April 2008 – April 2009

• Managed AVP’s calendar by coordinating, and collaborating with various departments.

• Independently organized 15-20 Risk Management Workshops for executive personnel.

• Synchronized on-time renewal of various corporate insurance policies for two cycles.

• Coordinated Risk Management Policy Project semi-annual updates.

• Handled sensitive and confidential matters relating to the daily activity of the department.

• Centralized corporate policy information by downloading/scanning documents to the shared drives and backed up all details with hard copies for the legal library.

• Completed on-time, various projects for the Corporate department such as; researching and recording corporate organization charts for the UK, USA, and Canada; researching and tracking down corporate and legal documents, and policy owner details for various company policies; researching info on committee ownership, members, ToR’s, etc.

ROGERS CABLE COMMUNICATIONS Inc., Toronto ON

Executive Assistant to VP, National Operations: (250 employees) 1999 – 2008

• Managed VP’s calendar, coordinating, and collaborating with Sr. VP’s and CEO administrators. This also included coordinating four Director and twenty Manger calendars for weekly, monthly, bi-annual meetings, workshops, integrated business plan meetings, coordinating agendas, presentations, materials and distribution to interested parties for same, etc.

• Profitably coordinated and combined the various departmental service award celebrations into a once a year event. These celebrations included celebratory DVD’s with interviews, photo shoots, etc. This event became so successful that the SVP of Engineering & Network Operations implemented the program across the four engineering departments. The following year the event was implemented across two additional sister companies. By combining these celebrations, I reduced costs to the company by 75%.

• Reduced administrative costs for the department (supplies, cell phone/ pager costs), etc. by 50%, by being part of a team effort, which led to further savings (total of 10%)

• Coordinated several BBQ’s, Golf Tournaments, picnics, various other employee celebrations. My success led to these responsibilities eventually becoming part of my job description.

• Assisted VP by coordinating performance appraisals/salary increases (Directors & Managers).

CONTRACT WORK, Toronto ON

IBM 1999 – 1999

BDO Financial 1998 – 1999

AJILON 1995 – 1998

TEPERMAN & Sons Inc., Toronto ON

Executive Assistant to the President 1991 – 1995

Education & Specialized Training:

CDCIW, SSDG

ICS Diploma, Interior Decorating

SSFC (Sir Sanford Fleming College), Administrative Program

Project Management

7 Habits of Highly Effective People

Professionals Conference

Communicating Effectively

Herrmann Brain Dominance Instrument (HBDI)

Skillsoft Upgrades

CPR/First Aid

References provided upon request

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