Post Job Free

Resume

Sign in

Sales Customer Service

Location:
Indianapolis or Honolulu, IN, 46240
Salary:
50K base plus commission
Posted:
November 10, 2011

Contact this candidate

Resume:

Cathy R Reynolds

dind19@r.postjobfree.com

317-***-****

**/****-**** ***** * Service Disabled Veteran Owned Small Business, approved supplier to the U.S. Government

Account Executive

• Business 2 Business sales, marketing and research of potential customer/client Government Agencies to meet and exceed my sales quota and goals

• Account Executive Product Sales of Office Supplies, IT Products, Industrial/Commercial Hardware, and Medical Device and Supplies to all Federal and State government agencies/facilities Nationwide

• Nationwide open territory Marketing cold calls for potential new customers

• Engage in website searches of Federal and State Government facilities to gain names of the Small Business Specialist, Contracting Officers, General Purchase Card holders (GPC)

To develop and implement my database and flowchart for prospective customer growth strategy

• Expansion of new and existing customer relationship through fact finding questions gain trust and information on card holder’s card dollar limit appending budget, product purchase history, and

The approval process and future special product projects

• Partner with Contracting Officers, Manager, IT department and/or End User customer to identify the product and product configuration with in Federal Acquisition Regulation (FAR) compliance

• Identify specific customer needs and provide technical research on product-based solutions

• Research GSA Advantage for KPaul and competitors website posted pricing on approved contract schedules products

• Constant contact and relationship building with product suppliers, vendors and manufactures to procure products for customers

• Research multiple vendors, manufactures and suppliers to negotiation best pricing, shipping cost and stock availability to competitive mark-up product pricing to ensure value, profitability and sustainability

• Follow-up with vendors on customer product shipping status and if back ordered notify customer with product alternatives

• On-going technical product education with vendor and manufacturers seminars webinars

• Weekly and monthly production and facility development reports

• Collaborate with Team Leader and colleagues to exchange information including business development strategies and effective marketing approaches

• E Commerce website research for Federal and State Government Bid postings

• Summited competitive bids on the Blanket Purchasing Agreement (BPA) Contract.

• I Won a 3-5 year contract with the Department of Defense ($1.5 million contract)

• See below additional pages of list of my Government Clients, Offices Products, Medical, IT, Industrial an Commercial Products Vendors and Manufactures

02 -2004 – Present F.C. Tucker Co. Residential Real Estate

Residential Real Estate Agent

Self motived as an independent contractor working from home office

Formally Office Mates5 Daystar Division of Management Recruiters International (MRI)

Account Executive Staffing Specialist

• Business 2 Business sales, marketing and research of potential client companies to meet and exceed sales quota and my personal goals

• Office Mates5 Daystar offered permanent placement, temp-to-hire and temporary services in all Industries and position levels

• Ten plus years Account Executives experienced in full cycle marketing, recruiting and staffing desk in both agency and in house corporate environment

• On going Recruiting Administrative, Human Resource, Health Care, Management and Information Technology (IT) candidate

• Marketing cold calls continuously to maintain calendar for future confirmed potential company and candidate appointments

• Marketing cold calls to researched targeted potential companies, introduction of our services, listen for buying signs and set face to face presentation appointments with the

Hiring authorities (Executives, Human Resources, IT department, Hiring Managers

• Developed trust and earn credibility with Hiring Authority’s by great service, qualified screened candidates, quick response a time, negotiate offer, closing candidate to complete open requisition

• Researched targeted potential companies, introduction of our companies services, listen for buying signs and set face to face presentation appointments with Hiring authorities

(Executives, Human Resources, Health Care, IT department, hiring managers)

• Partner with clients to identify and recommend the most qualified candidate

• Ask fact finding questions, use listening skills to gain hiring authorities trust, information about the company and any open or future requisition needs

• Develop competitive proposals for new prospect

• Complete legal contracts with all required hiring authority signatures

• Summit customer and client temporary leads to our Daystar Temporary Coordinator

• Fast-pace team environment high volume ongoing candidate recruiting in all industries for quick response time for clients current and future requisition needs

• Communicate with internal Account Executives to determine scheduling of company order status and available of qualified candidate for company

Requisitions needs and set confirmed interview times

• Manage qualified candidate screening and selection process by completing reference checks, testing and back ground checks, scheduled interview

And receive candidate/company feedback

• Scheduling, interviewing, testing, references checking, background checks and matching candidates to company open requisition

• Discrete when working with confidential or sensitive matters

• Negotiating job offers for company client and candidate and closing the deal

• Complete accurate legal sales closing documentation packet

• Multiple client and candidate database management follow up calls and or company visits

• Conduct internal staff educational and motivation meetings for Account Executives and new AE training

• Identifying creative recruiting sources, Internet searches, social networks, job postings, writing classified advertisement, job fairs, college/technical school fairs

05/91 - 03/93 Wheaton Van Lines Worldwide Moving Storage

Human Resources Administrator

• Recruit, interview and select qualified candidates for Administration non-exempt and Management and IT exempt open positions

• Assist in the retention of all employees through orientation and employee relation programs

• Prepare and place advertisements, review applications, interview and screen applicants to managers for further consideration

• References checking and Drug screening

• Health Care Benefits Administration programs Payroll, Health, Section 125 Plan, Life, Short & Long Term Disability Insurance, Payroll and Insurance reconciliation, 941

• Pension Report and Retires Pension, 3rd Party Sick Pay, Sales Commissions, and Educational Assistance

• ADP Payroll Processing for Wheaton Van Lines 250 employees and Crown Moving and Storage 30 truck drivers payroll

• Manuel checks Monthly Retires Payroll, 401k Benefits Administrations, contact with American United Life Insurance Co. (AUL)

• Management of internal confidential information flow between Executives and Department Managers

• Notification of employee reviews to Department Managers

• Track employee census and prepare EEO-1 and other reports for corporation for three subsidiaries

• Maintain the Apptrak database for applications and resumes

• Prepare weekly, monthly, quarterly and year-end Journal Entries for two company payrolls

• Provide orientation for new hires, coordinate temporary employee placement

• Supervised and coordinated schedule for the Front Desk Receptionist position

• Coordinate Employee Programs such as Service Awards, Employee of the Month and the Coffee with the Chairman program

• Planning and preparations of company-sponsored activities (picnics, holiday parties, client and employee outings) Research and management of Employee Garnishments

• Negotiated a Court Ordered Employee Garnishment I found in an old file that had never been enforced. Researched and communicated with employee, the courts the company attorney and the company CEO Resolved sensitive issue that satisfied all parties involved

05/1989 - 05/1991 TLS COMPANY

Hardware and Software Product Specialist/Customer Service Representative

• Business 2 Business Product Sales state inside and outside

• In person presentations to potential state wide CPA’s accounting firms

• Product Software and Hardware Installation

• Product software client Training Seminars and Support Tax Time Customer Service Support

1983-1989 ADP Automatic Data Processing

Human Resource Payroll Assistant

• ADP’s personal employee and company HR Administration New Hirer company orientation and completion of New Hire Packet

• Maintained HR and Payroll systems with Company, New Hirer and employee changes

• Sales commission and employee payroll processing

• Responsible for successfully organizing smooth conversion of three Payroll and Reporting software systems updates

• ADP’s weekly, monthly, quarterly and year end payroll and tax journals to company controller

• Payroll Department benefits, budget, cost accounting and other reports to all company Executives, HR Director, Controller and Department Managers

• Upon request see full detail HR experience job description Recruit, interview and select qualified candidates for non-exempt open positions

• Assist in the retention of all employees through orientation and employee relation programs

• Prepare and place advertisements, review applications, interview and screen applicants to managers for further consideration.

• References checking and Drug screening

• Benefits Administration programs Payroll, Health, Section 125 Plan, Life, Short & Long Term Disability Insurance, Payroll and Insurance reconciliation,

• 941's, Pension Report and Retires Pension, 3rd Party Sick Pay, Sales Commissions, and Educational Assistance

• Manuel checks Monthly Retires Payroll, 401k Benefits Administrations, contact with American United Life Insurance Co. (AUL)

• Management of internal confidential information flow between Executives and Department Managers

• Notification of employee reviews to Department Managers

• Track employee census and prepare EEO-1 and other reports for corporation for three subsidiaries

• Maintain the Apptrak database for applications and resumes

• Prepare weekly, monthly, quarterly and year-end Journal Entries for two company payrolls

• Provide orientation for new hires, coordinate temporary employee placement Supervised and coordinated schedule for the Front Desk Receptionist position

• Coordinate Employee Programs such as Service Awards, Employee of the Month and the Coffee with the Chairman program Research and Assist in vendor selection and participation

• Planning and preparations of company-sponsored activities (picnics, holiday parties, client and employee outings)

Special Achievements

• Awarded into the National Top Ten Account Executive

• National Quarterly Cash –In (Multiple times)

• Account Executive of the Month 12 Times

• Achieved the Million Dollar Club

• National Pacesetter Club

• Winner of the National Pacesetter Vacation Trips 9 times in 10 years

• Developed AUL (One American) to a 460 permanent employee client and referred multiple temporary employee assignments to ourTemp Coordinator which most also converted to permanent placement

• Health Care: New Medical Office on west side Grand Open placed 40-45 permanent employees in 3 days

• 2002 Real Estate Sales Person License

• Member of the Windridge Condominium Security Committee

A List of just a few Manufactures, Distributors, Government Agencies and Products I have working experience. (In no particular order)

Printers: HP, Lexmark International, Samsung Xerox, and Canon

Computer Systems: Acer, Toughbook, and Lenovo

Displays: NEC, Viewsonic, and Samsung

Hardware: Intel, APC, and Eaton

Storage: LaCie, Seagate, Western Digital

Network: Cisco, Cables to Go, Net gear

Office: Hon, Safeco, Iceberg

LaCie External

Norton Security

Cisco Wireless Router (Company was Cisco Partner Premier Certified)

Safeco Desk

Dell

Sony (VAIO)

Oracle

Logitech

Jabra

Product Lines

Office Products

IT Products

Medical Device and other Products

Industrial and Commercial Products

GSA Advantage, DOD email

United Stationers

Ingram Micro

Synnex

Logitech

Tech Data

D&H

WD Western Digital

Medline

Kimberly-Clark Professional

Gatorade

Shipping Companies

UPS

Parcel Service

FedEx

DHL

Shipping over seas confidential locations through California

Just a few Government Agents I developed into my client

Department of Defense

Department of Homeland Security

Pentagon

VA Hospital and Medical Centers

Department of Air Force

U S Court of Appeals

Department of Army

Department of Navy

FBI

National Training Academy

Department of Interior

Ft. Belvoir

Naval Surface Warfare Center



Contact this candidate