Janine Puga

* ********* ****

Buena Park, CA *0621

909-***-**** or dhz0q1@r.postjobfree.com

Dear Sir or Madam:

I saw your add and I am looking for Full Time work. Enclosed is my resume of qualifications for review and consideration.

My training and experience qualify me for a variety of positions. I believe that my total background and practical experience will meet the requirements of your organization.

Given the opportunity I feel confident that I would be an asset to your company, I am available for a personal interview at your earliest convenience, and I will look forward to discussing employment opportunities with you.

Sincerely,

Janine Puga

Janine Puga

2 Waterside Cove

Buena Park, CA 90621

909-***-**** or email dhz0q1@r.postjobfree.com

Objective:

Obtaining a position set in a challenging environment in which I am able to utilize my experience and knowledge.

Capabilities:

*Highly dependable, able to work independently, and adapt as a strong team player. Excellent customer service with professional demeanor, take in coming and make outbound calls in a call center environment.

*Knowledge of HCPC, CPT, and ICD9 codes able to read and understand contracts and fee schedules. Read and understand EOB’s, work with HMO, PPO’s, POS, managed, workers comp, and some Medicare and Medi-cal plans, Data entry, Medical Billing, Claims Follow up, authorization and eligibility, customer service. Work with Microsoft Word and Excel software, also faxing, coping, printing and filing.

Professional Experience:

March 2005-Present

Nursefinders Orange, CA

Staffing Coordinator duties: Receive incoming calls from hospitals requesting special unit nurses or CN A’s for open shifts, receive incoming calls from nurses asking to be place at facilities of there choice for upcoming shifts. Confirm or cancel any shifts with facilities and nurses. Calling nurses for their availability for the week.

August 2008-Present

Crescent Healthcare Anaheim, CA

Reimbursement Specialist duties: Bill out Home infusion and RN visit claims to insurance companies in a timely manner, take incoming calls from patients and insurance companies, process incoming mail, process and send out appeals, make follow up calls to insurance companies for outstanding claims. Process refunds and adjustments, Fix any claim problems.

July 2006-August 2008

Oso Homecare Irvine, CA

Reimbursement Specialist duties: Bill out Home infusion and RN visit claims to insurance companies in a timely manner, take incoming calls from patients and insurance companies, process incoming mail, process and send out appeals, make follow up calls to insurance companies for outstanding claims. Fix any claim problems.

August 2004-June 2006

Marina Billing Services Cerritos, CA

Account Rep Duties: Make out going calls to patients insurance for follow up on claims for ER Physician claims, process and send appeals, take incoming calls send patient statements and process incoming mail.

September 2003-May 2004

Medical Accounts Receivable Cypress, CA

Account Manager Duties: Make out going calls to patients insurance for follow up on claims for Home Healthcare Infusion claims, process and send appeals, take incoming calls send patient statements and process incoming mail.

January 2001-May 2003

Select Data Anaheim, CA Reimbursement Specialist Duties: Bill out Home infusion and RN visit claims to insurance companies in a timely manner, take incoming calls from patients and insurance companies, process incoming mail, process and send out appeals, make follow up calls to insurance companies for outstanding claims. Fix any claim problems.