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Customer Service Sales

Deerfield Beach, Florida, 33442, United States
April 09, 2012
Contact Info:

Richard Feary
Deerfield Beach, FL *****

Business development and sales support background with experience in sales and marketing,
direct-to-consumer sales support, business-to-business marketing, customer service and field sales support.

Experience (2010-2011) Outbound Call Account Representative
NIH Research LLC, Coral Springs, FL
Home Based - Healthcare cold call marketing to C-Level healthcare executives

(2009-2010) Outbound Call Account Representative
TMS Health LLC, Boca Raton, FL
Outbound Call Center - Healthcare sales and customer service programs to physicians

(2007-2009) Internet Market Development
Access Interact LLC, Deerfield Beach, FL
Home based and Self Employed
Lead generation services and affiliate marketing. Prospects health care professionals

(2001-2006) Internet Media Advertising Sales
Dunhill Vacations News, Boca Raton, FL
Telecommute Home based cold calling and prospecting
Specialized in direct marketing and sale of opt-in travel internet advertising services
Activities: One to one client presentations, program implementation and client service follow-up
Develop new internet advertising prospect databases via internet search and direct mail
Cold call solicitation, direct mail follow-up and submission of written proposals. Clients acquired included Costa Cruise Lines, Trafalgar Tours, Sandals Super Clubs, Far and Wide Travel Corp, Sandals Resorts

(1999-2001) South Florida Regional Sales Manager
Senior Mail Direct USA, Boca Raton, FL Departed because company acquired and dissolved.
Telecommute-home based outbound telesales
Company was the largest senior market mailer of cooperative direct mail programs targeted to affluent consumers
Accomplishments: Developed new client database via direct mail, telemarketing and cold calling
Secured new clientele for internet sponsorship and website link promotion
Successfully acquired new nationally recognized clientele including: Humana, Foundation
Health Plans, John Hancock Insurance, Costa Cruises and Norwegian Cruise Lines

(1997-1998) Marketing and Business Development Manager
Tenet Physician Services-Florida Back Institute, Boca Raton, FL
A multi-million dollar practice which was part of the Tenet Health System responsible for providing
orthopedic and neurological surgical procedures for the South Florida region.
Responsibilities: Directed community based physician-patient marketing and referral strategy
Developed and implemented direct marketing, advertising, media plans and telemarketing follow-up programs

(1994-1996) Sales and Marketing Manager
Men’s Health Centers, Boca Raton, FL
Company was a multi-facility medical practice affiliated with the Boston University School of
Medicine specializing in treating men’s health conditions
Activities: With company president increased sales from multiple locations in SE Florida
Managed and implemented advertising, telemarketing and direct marketing campaigns and live seminars

Education: B.A. Economics - Western Maryland College - Westminster, MD