Nancy Norberg

dfamou@r.postjobfree.com

Objective: To continue employment as a caretaker in the residential housing industry

Career Summary: Established a strong career as a caretaker in the residential housing industry

Caretaking Experience:

*Daily maintenance of common areas in 6 buildings housing 160 units, clubhouse, exercise room and pool area

*Order cleaning supplies and maintain inventories

*Maintain MSDS cleaning sheets

*Researched, tested and used innovative problem solving cleaners and stain/odor removers

*Oversee vendors and assist maintenance technicians

*Maintain and mini-model vacant units

*Decorate for holidays and parties

*Inspect vacant units for maintenance needs and report maintenance concerns

*Perform light maintenance tasks such as painting, caulking, mini-blind installation and grounds maintenance

*Involved in community service actions including: Raised money for Hope for the City, assisted Red Cross in servicing fire victims, lead evacuations of buildings during fire and fire alarm occurrences etc.

*Strong customer service record

Career Related Awards and Nominations:

*Two time nominee for Madacs Award (Individual Caretaker) – 2006, 2009

*Nominee for Madacs Award (Best Team Award) – 2006

*Team Award Certificate (Lancaster Village Apartments) – 2006

*Encore Service Award (Top Performer at Lancaster Village Apartments) – 2006, 2009

*Service Award – 10 year service award for work at Lancaster Village Apartments

Education:

*St. Louis Park Senior High School – Graduated 1986

*Lakeland Dental/Medical Academy – 1988-1989

*Grace Hill Education Services Courses – Annual completion of 16+ hours of course work in professional industry related education program

*Attended MHA events

Career Experience:

CSM Corporation (JJS Inc.) – 1998-2010

New Horizon Daycare – 1996

The Packaging Store – 1993 – 1995

References: