ALLEN R. LANGSTON
Youngsville, NC 27596
Home 919-***-****
df3ctk@r.postjobfree.com
Objective
To obtain a challenging position utilizing my technical, leadership and inter-personal relation skills.
EXPERIENCE
Cigna HealthCare Raleigh, NC
Sr. Business Analyst Oct 2007– May 2010
Participates as a team member and/or SME for claim payment production issues that require Business and application knowledge. I provided analysis and support of multiple applications within the CIGNA environment. Created and used SQL queries to do analysis of the data in the claims databases. Work closely with technical resources, systems analysts and business analysts for root cause analysis of complex system problems. Created SQL queries for reporting of data for senior business, technical, and non-technical personnel. Devised workarounds, made recommendations and modified procedures to solve intricate problems considering system capacity and limitations, operating time, and desired business results. Guides and advises less experienced Business Analysts. MS Project, MS Word, Excel, IBM Mainframe, Client Server, COBOL, CICS, DB2, TSO, ISPF, JCL, Endevor, SQL, SPUFI, EZTRIEVE.
United Health Group. Golden Valley, MN
Sr. Business Analyst Oct 2006– Oct 2007
Working as a Sr. Business Analyst on the Value Report, integrating multiple applications into the reporting system. Held JAD sessions to coordinate and gather information with subject matter experts from each business team. Perform release analysis to integrate each application into the Value Report in a timely matter. Translated business requirements into a functional document and solution design. Serve as the liaison between the business and the rest of the SDLC process. Created data mapping documentation for new and existing clients. Created SQL queries for review of data by senior business, technical, non-technical personnel. MS Project, MS Word, Excel, IBM Mainframe, Client Server, COBOL, CICS, DB2, TSO, ISPF, JCL, Endevor, SQL, SPUFI, EZTRIEVE.
AR Langston Consulting Inc. Wake Forest, NC
Sr. Consultant May 1993 – Oct 2006
Worked for Freightliner as a Sr. Business Analyst. Used RequisitePro and Rational suites to create business and test cases. Translated business requirements into a functional document and solution design. Lead JAD sessions with the business and programming staff to incorporate changes. Worked closely with Business Solutions and user management in the development and implementation of new software system.
Managed three teams of programmers for Lowe’s Home Improvement automating the Closing Store Markdown, Employee Discount, and Emergency Pricing applications. Worked closely with Business Solutions and user management in the scheduling, development, and implementation of new software systems and the maintenance of current systems. I planned, controlled and assigned projects providing timely status reporting to key management team members.
Responsible for converting the Altel Commercial Loans Application from Southbank into CCB’s Commercial Loans application. Mapped data fields, coded the conversion program, tested, created verification reports and balanced the converted application. Converted the consumer loans for SFNB, which is an Internet bank, into Centura Banks Time Payment Accounting (TPA) application. Created the mapping for the input file from SFNB to Centura. Created the conversion program to read the file and create the new format to be taken into the TPA system. Created Ezytrieve reports to verify data on the conversion file. IBM mainframe, CICS, COBOL, TSO, ISPF, JCL, VSAM, EZYTRIEVE, Changeman, Endevor.
Contracted to IBM as a Project Manager managing deployment of all worldwide Material Management applications. Responsible for deploying quarterly and maintenance release, as well as, emergency production fixes. Responsibilities include participation in analysis and design reviews, plans and procedures, risk identification status tracking, and reporting. IBM Lotus Notes, Lotus Word, Excel, Microsoft Project, Microsoft Word.
Contracted to Storage Technology as an Integration Manager. Responsible for managing a group of operational, technical and management consultants who develop and deliver integrated solutions and services to StorageTek customers (Citicorp and Bell Atlantic) and prospects. Performed Disaster Recovery for Citicorp. Review and approve Statements of Work and Service Level Agreements. Interface with key customer personnel to satisfy requirements for system integration and solutions. Demonstrate ability to analyze problems, evaluate alternatives and select/implement appropriate action plans for projects. Mentor to lower level personnel. MS Project, MS Word, Excel, IBM Mainframe, MVS, Midrange, Open Systems, VAX System, COBOL, CICS, DB2, TSO, ISPF, JCL, VSAM, SQL, SUPFI.
Contracted to the Dime Savings Bank as a Project Leader managing the 1998 Initiatives, which consist of applying all custom code to the new releases of the ALLTEL IM, ST, CL, and IT applications. I managed a team of 10 programmers, both onsite and offsite. At AgFirst Farm Credit Bank I was involved in upgrading the Commercial Loan application from Rel 6 to Rel 10. Set up reports in Dispatch. I received a ‘Go Getter’ award in 1997. This award was given to me based on the client’s selection. MS Project, MS Word, Excel, IBM Mainframe, COBOL, CICS, DB2, TSO, ISPF, JCL, Endevor, SQL, SPUFI, EZTRIEVE.
Contracted to AT&T as a Project Manager to oversee the Corporate Shared Services System. Responsibilities included reviewing procedures for accomplishing project, staffing requirements, and allotment of available resources to various phases of the project. Directed and coordinated activities of project personnel to ensure project progresses on schedule. Confers with project personnel to provide technical advice and to resolve problems. MS Project, MS Word, Excel, IBM Mainframe, MVS, COBOL, CICS, DB2, TSO, ISPF, JCL, SQL, SUPFI.
Contracted to AIG as a Project Manager to oversee the Corporate Reporting System. Responsibilities included reviewing project proposals or plans to determine time frame, procedures for accomplishing project, staffing requirements, and allotment of available resources to various phases of the project. Prepared project reports for management, client, or others. Assigned and coordinated projects with the Bombay staff to ensure that goals and objectives are accomplished within the prescribed time frame. MS Project, MS Word, Excel, IBM Mainframe, COBOL, CICS, DB2, TSO, ISPF, JCL, Endevor, SUPFI, SQL environment.
EDUCATION
2008 Six Sigma Yellow Belt, CIGNA University
2000 Fundamentals of Solaris, Sun Microsystems
1999 Basic RPG AS/400 Training, American Business Solutions, Inc.
1998 Leadership Skills for Managers / Midlands Technical College
1986 Mantissa/RDMS Report Distribution and Management System
1986 RMDS Installation/Operations Class - On-line Report Distribution
1984 Amdahl Education Center - VSAM Fundamentals Workshop
1984 Durham Technical Community College, A.A.S. Computer Programming, Graduated Honors