Administrative Assistant

Veronica N. Allen

Cell :240-***-***** ****************@*****.***

Education:

Hair Academy New Carrolton, MD

• Major: Cosmetology License; Suma Cum Laude

Bowie High School Bowie, MD

• High School Diploma; Graduated Top 50% in Class

Work Experience:

Far Southeast Family Strengthen Collaborative Washington, DC May 2009- Present

Receptionist/Administrative Assistant

• Managing the Front Office by Opening and Closing

• Reception and direction of all incoming phone calls, reception and distribution of all incoming faxes as well as mail.

• Responsible for sending all outgoing faxes and mail.

• Making necessary reservations for the training, conference, and board rooms upon request.

• Setting up necessary equipment for the appointed room request.

• Managing the supply closet by; ordering and distributing office supplies upon request.

• Creating and managing inventory list.

• Authorizing and disputing Clearance Cards

• Special Events Coordinator for 11th Annual Business Conference

• Updating Staff information/ Programs and Services

Passport Office Washington, DC August 2007-Nov. 2008

Filing Assistant

• Establish, maintain, and updated files, databases, records, and other documents; developed and maintained data.

• Sort, review, screen and distribute incoming and outgoing mail; prepare, compose and ensure timely responses to a variety of routine written inquiries.

• Train multiple employees on the different office job practices and routine. Maintain confidential employee records and/or subject matter files as requested by the management staff.

• Developed an excellent understanding of Passport management roles, responsibilities, and protocols. Provide support to other projects as requested.

Keller Williams Largo, MD August 2006- July 2007

Administrative Assistant

• Generated databases, programs, various forms as requested, handle confidential materials.

• Performed office services such as filing of documents, duplication, stocking of supplies and monitoring of equipment.

• Prepared all written correspondence, invoice and administrative reports for department manager.

• Managed scheduling meetings for all employee levels and their clients; escorts visitors to staff members' offices, and provided hospitality service arrangements as requested by staff.

• Answered incoming calls (external and internal) in a highly professional manner and forward calls, taken messages, and resolved calls as warranted on an individual basis.

•

Drytown Waterpark Palm Dale, CA June 2005-May 2006

Program Leader

• Responsible for a wide range of developmental duties, including grant-writing and networking with corporate and individual donors.

• Assisted with proposal writing and other funding raising activities to sustain and expand program activities.

• Recruited local celebrities to participate in golf tournament fundraising event which raised 3million dollars.

• Wrote and edited informational packets for volunteers.

Volunteer Experience:

Antelope Valley Hospital: Lancaster, CA June 2004-April 2005

Volunteer Position

• Volunteered by making up charts, answering phones ran errands for the nurses, checked the cabinets for supplies as needed, changed and made up beds.

• Organized and Planned the Christmas Bazaar, as well as to baked goods that are sold at the Bazaar for the Annual Fund Raiser. Helped with tickets sale by providing assistance 3 month before the event in order to secure proper donations.

• Helped to escort wheel chair patients to and from Acute Care for X-rays. Greeted patients and family members and escorting them to the direction that they need to go within the hospital.

• Updated the census book at the information desk and distributed the menus to the patient rooms. Helped patients to fill out forms, when necessary; taken mail and flowers to patients' rooms, when either arrives; picked up the mail when it is delivered to the Auxiliary Box in Administration and sort it to deliver to the rooms.

Skills:

• Microsoft Office: Word , Excel, PowerPoint, Access, Outlook

• 45+wpm Typing Speed, Planning and Scheduling, Records Management

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