MICHAEL N. BRUCE
**** ***** ***** ******, **********, Virginia 23320
*******.*********@****.***
ADMINISTRATIVE ASSISTANT
Entry Level
Highly skilled and detail-oriented professional with experience in handling both logistical and administrative functions. Manifest time sensitivity and the ability to accomplish task effectively. Exemplify unmatched dedication and perseverance in conforming to set standards through ensuring customer satisfaction, streamlining processes, sustaining excellent quality of client relationships, as well as establishing continuing partnerships with colleagues. Display excellent communication and presentation skills to ensure concise understanding when dealing with customers, co-workers, and management. Currently hold Active Secret Security Clearance.
PROFESSIONAL EXPERIENCE
Army National Guard
US ARMY, Portsmouth, VA Feb 2008–Present
- Spearhead a team of highly skilled and professional individuals.
- Efficiently manage and oversee different time-sensitive, detail-specific logistical and administrative projects.
- Acquired two Military Occupation Specialties (MOS), Infantryman (11B) and Indirect Fire Infantryman (11C).
- Provide assistance to Operations Sergeant Major, Operations Lieutenant Colonel, and the Squadron Commander in doing administrative functions.
Facilities/Courier/Administrative Assistant
Workers Choice USA, Virginia Beach, VA Sep 2009–Dec 2009
- Rendered assistance in performing call center duties, facilities, and inventory and courier tasks.
- Worked collaboratively with all employees, departments, and customers by providing immediate assistance as necessary; delivered first-rate internal and external customer service.
- Delivered sensitive documents in a safe and timely manner, and recorded mileage and points of contact for delivery/receipt of packages.
- Held accountable for conducting inventory on company building and storage facilities; maintained the inventory database through updating and preparing regular reports to be submitted to company president.
- Transferred and consolidated company property during facility changes; checked and monitored lists and invoices.
- Executed light handyman duties in storage areas, including shopping, pricing, and purchasing building materials and other equipment; fixed furniture and storage materials.
- Assigned in lifting, transporting, and storing light and heavy items safely and in an organized manner.
Labor Technician
Colonna’s Shipyard, Norfolk, VA Jul 2008–Jan 2009
- Provided assistance and support to shipyard tradesmen.
- Assumed responsibility for logging times and rosters, placing and tracking equipment orders, and filed progress and completing reports with job specific computer software.
- Utilized independent and creative thinking in performing various task
- Maintained a well organize and establish operational shop.
- Worked in an extremely demanding schedule while maintaining efficiency and professionalism.
Cashier/ Server
Beach Bully, Virginia Beach, VA Jun 2007–Feb 2008
- Maintained cleanliness of the counter and food service area at all times.
- Relayed all guest complaints/compliments to superiors.
- Received payment and provide accurate change to customers.
- Kept abreast with current pre-check, cashiering, and serving procedures.
EDUCATION
General Education Courses, DeVry University, Chesapeake, VA: Nov 2010–Dec 2010
Military Courses
Instructor~Technical Skill Enhancement~Online Instructional Courses (Microsoft Office Suite, Windows)
CERTIFICATE
Customs Inspector Certification