Piero F.Camere
Summary of Qualifications
Proficiency in Word, Excel, PowerPoint, Outlook, Adobe, Skype, Beta
Fluent in Spanish and English
Strong written and verbal communication skills
Excellent customer service skills
Work Experience
SealSmart
Lead Generator Current
Attend business conventions and home & garden shows in order to promote product/service
Gain contact information from interested customers in order to set up free estimates
Relay convention results to the regional rep and help schedule appointments
Wells Fargo
Operations Specialist 2012 (contract)
Compiled processing quality control reports for the teams within the credit margin department
Audited variance reports and relayed them to the team managers
Used Beta to audit overnight credit transfers and submitted final product to manager
Unigroup Inc.
International Trafficker 2011(seasonal)
Track international household and commercial moves through the entire relocation process, making sure shipment schedules are accurate and kept up to date
Dispatch truckers to pick up containers from various locations
Keep close contact with various warehouses, steamship lines, brokers, and agents to ensure shipment details are correct
Midwest Pool Management 2010
Lifeguard
Maintained close attention to all activities in the pool area
Provided emergency treatment when needed in quick and collected manner while assessing the situation and the ensuring the safety of patrons and staff
Maritz Inc. 2008-2009
Maritz Research Call Center Representative
Responsible for making calls on behalf of client companies to evaluate customer satisfaction and improve client companies’ customer service
Frequently encountered situations with distressed or dissatisfied customers, requiring patience and a positive attitude
Education
University of Missouri-Columbia
B.A. in Business Economics -- 5/2011
Minor in Psychology