Manager Insurance
Resume:
Julie Stone
Phone number: 281-***-****
Email address: *************@*****.***
Address: **** ******** **. ********, ** 77441
Summary of Qualifications:
Office Manager Professional with a strong skill set in managing front and back office. Proven ability to manage daily meetings, training of staff on office policies and procedures and enforcement of office policies / procedures, supervised 12 staff members, Key Proficiencies:
Dentrix G4
Staff management
Analyze daily checklists
Aging report and insurance aging Process insurance payments
Update payment table
Ledger research Payroll
Employee time records
Employee personnel files
New hire orientation
Professional Experience
Memorial Park Dental November 2010-Present
Houston, TX
Office Manager
Maximized employee retention/Personnel/staff meetings
Collected patient balances and reviewed outstanding treatment
Maintained Dentrix database
Insurance payments, patient collections, and insurance aging
Managed personnel work schedule, vacation /sick days/time off requests
Responsible for payroll using QuickBooks and Administaff programs
Accountable for performance and salary reviews and Maintained Personnel files
Implemented and enforced office policies and procedures
Provided new hire orientation
Updated Insurance Answers Plus/Dental Systems
Dr. Kelly Shuford February 2010-November 2010
Sugarland, TX
Office Manager
Maximized employee retention/ staff meetings
Collected patient balances and reviewed outstanding treatment
Maintained Dentrix database
Maintained Personnel files
Entered insurance payments, patient collections, and insurance aging
In charge of personnel work schedule, including vacation / sick days/ Time off requests
Accountable for performance and salary reviews
Implemented and enforced office policies and procedures
Provided new hire orientation
Ryan Family Dentistry July 2008-June 2009
Keller TX
Insurance Coordinator/Treatment Coordinator
Collected patient balances and reviewed outstanding treatment
Entered insurance payments, patient collections, and insurance aging
Answered phones/ Scheduled patients
Sent electronic claims/ Balanced the end of day collections
Choice Dental November 2007-July 2008
Las Vegas, NV
Office Manager
Entered insurance payments, patient collections, and insurance aging
Answered phones/ Scheduled patients
Sent electronic claims/ End of day collections/ Bank deposits
Maintained Dentrix database/ Software resolution
In charge of personnel work schedule, including vacation/ sick days/ Time off requests
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Sunstone Dental June 2005-November 2007
Las Vegas, NV
Insurance Coordinator/Assistant Office Manager
Entered insurance payments, patient collections, and insurance aging
Answered phones/ Scheduled patients
Maintained Dentrix database/ Software resolution
In charge of personnel work schedule, including vacation / sick days/ Time off requests
Bank deposits/ end of day collections/ Sent electronic claims
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Parker Smiles November 2004-May 2005
Parker, CO
Office Manager
Maximized employee retention /Personnel/Staff Meetings/ new hire orientation/ performance and salary reviews
Collected patient balances and reviewed outstanding treatment/ Reconciled bank accounts
Maintained Dentrix database
Insurance payments, patient collections, and insurance aging
Managed personnel work schedule, including vacation / sick days/ Time off requests/ Personnel files
Responsible for payroll using QuickBooks and Administaff programs
Implemented and enforced office policies and procedures
Managed two separate offices
Centennial Children’s Dental Clinic March 1999-November 2004
Parker, CO
Office Manager/Treatment Coordinator
Collected patient balances and reviewed outstanding treatment
Maintained Dentrix database/ Software resolution
Entered insurance payments, patient collections, and insurance aging/ HIPPA compliance officer
Answered phones/ Scheduled patients
Sent electronic claims/ end of day collections/ Bank deposits
Technology Summary
Proficient in MS Word, MS Excel, MS PowerPoint payroll software, and Dentrix
Education
Cambridge College
Surgical Tech- non accredited: Anatomy, Physiology, Medical Terminology, and Surgery Instrumentation
Seminars- Management styles and techniques, effective scheduling, Dentrix I, II, and III, and treatment acceptance and strategies
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