Shannon Kohli

* **** ******, ********, ** *****

Home: 508-***-****

Cell: 617-***-****

d6men7@r.postjobfree.com

Objective

To obtain a position in a progressive organization that offers opportunities for advancement.

Experience

Account Manager, Staples Inc, Framingham MA, 01701 July09-May'10

* Manage the sales growth and customer development for 1000 Staples Retail accounts. Grow average sales per account managed across investment categories such as: Ink & Toner, Paper, Furniture, Cleaning & Break Room, Copy & Print Centers, etc.

* Utilize internal resources to overcome obstacles. Discover and analyze prospects needs, determine which features/benefits of Staples will appeal the most to the customer and present those features/benefits to the customer

* Create a sense of satisfaction as related to purchasing with Staples based on offers presented. Discuss Rewards Premier status. Meet or exceed productivity requirements.

* Collect marketing intelligence and customer data as required. Leverage marketing dollars used throughout Staples, Inc. to proactively sell Staples products. Generate sales dollars for Staples Retail Stores. Appropriately channel leads for Staples Contract and Business Delivery Division.

Sr. Allocation Analyst, TJX Companies Inc, Framingham, MA, 01519 July08- May09

Responsible for training Allocation Analyst and balancing work load. Handling greater volume of business and developing leadership skills.

Responsible for additional projects and company wide leadership in addition to all Allocation Analyst work.

Allocation Analyst, TJX Companies Inc, Framingham, MA, 01519 March07- July08

• Impact stores across the country by analyzing sales trends and anticipating customer buying patterns.• Develop comprehensive distribution strategies and act as a liaison between our Distribution Centers and our Buyers.

• Determine the assortment of goods that are seen in the company's retail stores every day, identify and maximize business opportunities.

• Responsible for multiple product classifications and managing their inventory levels for up to hundreds of stores across the country.

Account Planning Executive, Profile Advertising, New Delhi India May 05 – Jan 06

• Responsible for the advertising and brand imaging of two clients. • Assisted marketing team with developing a promotional campaign for a company event that attracted 200 attendees

• Co-wrote press release that resulted in featured stories by few national magazines

• Wrote articles for clients indoors and outdoors exhibitions brochures

• Responsible for coordinating project details between the clients and the creative team

• Coordinated work between inter-departments within the firm.

• Responsible for planning and executing the entire advertising campaign

• Team leader to execute the campaign work on time

Client Servicing Executive, Blossom Exports, New Delhi India Oct 04 – Apr 05

• Managed and recorded client orders.

• Answered client calls and emails.

• Handled general administrative services such as faxing, mailing and filing.

• Coordinated between clients and senior management.

• Responsible for managing customer complaints and returns.

Education

Certificate: Media Image, Elite Models Management, New Delhi, India 2005

• Course Included: Public relations, Communication skills, Presentations skills, Personality development and Personal image management.

Diploma: Advertising and Public Relations, South Delhi Polytechnic, India 2004

• Course Included: Communication techniques, Advertising theory, Creative thinking,

Creative writing, Color theory

St. Mary’s Convent High School, Nainital, India 2003

Skills

Microsoft Office Suite, Communication Skills, Managerial skills

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