LISA DAUGHTRY JOHNSON

832-***-****

Organized and dedicated support-focused administrative professional offering significant experience in organization, and public interface in a variety of fast-paced environments. Adaptable team player that enjoys multi-tasking and offering professional service with strong written and verbal communication skills. Recognized for willingness to learn and help where needed.

PROFESSIONAL EXPERIENCE

Secretarial/Administrative Support, Personal Assistant Aug 2009 to Present

I am currently providing administrative/secretarial support for a civil engineer (Army Corp. of Engineering in Galveston, TX), and serve as personal assistant to a real estate investor and a small business owner

• Generate and prepare business and personal correspondence, collect cash and checks for rent

properties, make deposits, maintain business and personal files, run business and personal errands,

supervise domestic staff and contract renovation staff

• Coordinate contractors and subcontractors during property renovations, buy supplies, deliver lunch for

labor pool, acquire permits and meet with City of Houston inspectors, gather, review and select

contractor quotes for consideration, provide weekly contractor draws or daily labor payments

• Arrange and often prepare catering/cleanup for client events

Summit Alliance Companies Houston, TX

Marketing Assistant to Regional V.P.-Sales, Houston, TX Mar 2007 to July 2009

• Provided marketing and administrative support to include phone reception and heavy client interface,

preparation of office correspondence, weekly reports, and development of spreadsheets, new forms, and

marketing materials

• Coordinated and prepared for industry trade shows, company and dealership seminars and sales events

to include registration, travel reservations, mailings, on-site catering, e-invites and certifications

• Prepared mass mailings, client policy design, maintained all confidential agent and underwriting files,

maintained office inventory, provided product and equipment maintenance, office housekeeping and

assisted with general errands

• Developed first Interoffice Underwriting Guide of Medical Conditions and Preferred Insurance Carriers

which expedited and simplified the company’s underwriting process

Eastridge Group Staffing Houston, TX

Staffing Assistant, Houston, TX 2006 - 2007

• Provided administrative support to sales and management team to include all phone reception,

pre-screened applicants, created/maintained confidential client and applicant files, maintained

confidential I-9 and resume database

• Processed weekly timesheets, researched and resolved employee payroll issues, audited weekly

employee payroll records to ensure accuracy

• Recruited and pre-screened applicants and conducted pre-employment interviews

• Provided new hire orientation and administered safety protocol guidelines and pre-employment tests

• Provided quality assurance protocol by auditing employee files for government compliance and

regulation standards and utilized internet research tools for employee tracking

• Edited and reformatted resumes in a time sensitive manner in a fast paced environment

• Developed and wrote company’s first office Process and Procedures Manual

Harris County Precinct Three Houston, TX

Assistant Director Bayland Community Center, Houston, TX 2000 - 2006

• Oversaw day to day operations of large community center with senior attendees complying with county

policies, regulations and procedures

• Scheduled daily exercise and educational classes, planned and coordinated indoor and outdoor facility

special events to include senior luncheons, barbeques and award dinners, planned senior day trips,

coordinated early voting events

• Supervised indoor facility staff and coordinated park staff as needed

• Processed and scheduled all weekend and evening facility reservations of non-profit organizations

• Developed classes, special events and senior activities

• Recruited and coordinated volunteer instructors

• Served as arts/crafts instructor for bi-monthly classes to all age and level students

• Created event calendars, flyers and marketing brochures, wrote and submitted all press releases

• Provided phone reception and friendly assistance and guidance to all facility visitors, donors, local

politicians and their staff members, press, and representatives of local non-profit groups

• Maintained large database in MS Access, audited and maintained confidential facility files

• Wrote and prepared constituent correspondence for county commissioner and facility director

• Developed and wrote first Procedures Manual for the Harris County Precinct Three community centers

• Interfaced with other county offices and neighborhood centers for the promotion of activities and to

provide better resource services for community center visitors

Norrell Technical Resources Houston, TX

Executive Administrative Assistant to Director and Staffing Director, Houston, TX 1998 – 2000

• Provided sole administrative support to Director, Recruiting Director and sales staff to include calendar

management, targeting recruits, phone reception, and composing correspondence

• Provided all new hire employment orientations, served as HR point-of-contact for explanation of

benefits, safety protocol, general employment and termination information, and payroll questions

• Audited timesheets to ensure accurate payments, resolved payroll discrepancies and responded to HR

inquiries

• Maintained confidential applicant files and resume database for sales staff

• Edited and reformatted all technical resumes in a time-sensitive manner

• Developed and wrote first Procedure Manual for this technical staffing agency

SKILLS & EDUCATION

• Extensive workshop courses in communication, public interfacing, customer service

• Excellent organization, oral and written communication skills

• MS Office, Photoshop

• Experience with Raiser’s Edge used by non-profit associations

Texas A & M University

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